Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 1
1. Intercultural communication cannot occur within one’s own country.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define culture and the role of communication in it.
Cultural perspectives on communication
KEYWORDS: Understand
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
2. In high-context cultures, much of the speaker’s message is conveyed indirectly and can be accurately interpreted only
by referring to unwritten cultural rules and subtle nonverbal behaviors.
a. True
b. False
POINTS: 1
DIFFICULTY: Easy
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
3. Members of a polychronic culture are less likely to be late for appointments.
a. True
b. False
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 2
POINTS: 1
DIFFICULTY: Moderate
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
4. When we cross into an unfamiliar cultural environment, everything about the unfamiliar culture will be different from
our own.
a. True
b. False
POINTS: 1
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
5. Altruistic people focus on the needs and contribution of both parties involved in a conversation.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 4
8. Elizabeth moves from Boston to London and experiences difficulty in adapting to the new culture. She fails to relate to
the new customs and values in London. In the given scenario, it can be noticed that Elizabeth experiences _____.
a. culture shock
b. intercultural empathy
c. altruism
d. ethnocentrism
POINTS: 1
DIFFICULTY: Challenging
Intercultural communication
KEYWORDS: Apply
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
9. Which of the following is true of people who belong to co-cultures?
a. They always completely change their linguistic patterns to conform to the dominant culture.
b. They hold values and beliefs different from that of the dominant culture.
c. They do not embrace the dominant culture.
d. People within a co-culture differ in the values, beliefs, and attitudes they hold.
POINTS: 1
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
10. _____ refers to altering linguistic and nonverbal patterns to conform to the dominant or co-culture.
a. Observation
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 5
b. Culture shock
c. Code switch
d. Chronemics
POINTS: 1
DIFFICULTY: Easy
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
11. Lin speaks Mandarin when she converses with her parents and English during class discussions. She also speaks a mix
of English and Mandarin while conversing with her friends. This scenario most likely exemplifies _____.
a. culture shock
b. code switch
c. power distance
d. uncertainty avoidance
POINTS: 1
Cultural perspectives on communication
DATE MODIFIED: 10/9/2017 2:37 PM
12. Which of the following is true of a person’s ethnicity?
a. Ethnicity is based on a person’s biological characteristics rather than cultural heritage.
b. Ethnicity is usually acquired from a dominant culture.
c. People differ in the extent to which they identify with their ethnicity.
d. People from the same race belong to the same ethnic groups.
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 9
19. When low-context communicators interact with high-context communicators, _____.
a. verbal messages should be taken at face value
b. nonverbal messages should be ignored
c. gestures should be given more importance than verbal messages
d. assertive and direct communication is to be expected rather than indirect communication
POINTS: 1
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
20. People in polychronic cultures:
a. value punctuality and uninterrupted task completion.
b. focus on doing one thing at a time.
c. view time as a series of small units that occur sequentially.
d. value relationships more than schedules.
POINTS: 1
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
21. Which of the following is true of people who belong to high uncertainty-avoidance cultures?
a. They create systems of formal rules to provide more security and reduce risk.
b. They are more willing to initiate relationships with people who seem unusual.
c. They have high tolerance for unpredictability.
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 11
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
24. Ashlee prefers taking care of her children to being a working mother. She also volunteers in service organizations. It
can be inferred that Ashlee is likely to be from a _____.
a. feminine culture
b. high power-distance culture
c. low uncertainty-avoidance culture
d. monochronic culture
POINTS: 1
DIFFICULTY: Challenging
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
25. Lucia travelled from the United States to Kwan Islands. When she went to a restaurant, she expected to find a full
breakfast in the menu, but she was disappointed because only a few restaurants served a full breakfast. In this scenario,
Lucia’s disappointment is due to _____.
a. ethnocentrism
b. anxiety
c. assumed similarity
d. power distance
POINTS: 1
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 15
c. Prejudice
d. Egocentricity
POINTS: 1
DIFFICULTY: Easy
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
32. Flexibility
Correct
Altruism
Incorrect
Stereotyping
Incorrect
Ethnocentrism
Incorrect
is the ability to adjust your communication to fit the other person and the situation.
a. Flexibility
b. Altruism
c. Stereotyping
d. Ethnocentrism
POINTS: 1
DATE CREATED: 10/9/2017 2:37 PM
Name:
Class:
Date:
03. Intercultural Communication
Copyright Cengage Learning. Powered by Cognero.
Page 16
DATE MODIFIED: 10/9/2017 2:37 PM
33. Chronemics
Incorrect
Altruism
Incorrect
Uncertainty avoidance
Incorrect
Participant observation
Correct
refers to learning about a culture or co-culture by living or working with people whose cultural assumptions are
different from yours.
a. Chronemics
b. Altruism
c. Uncertainty avoidance
d. Participant observation
POINTS: 1
DATE CREATED: 10/9/2017 2:37 PM
DATE MODIFIED: 10/9/2017 2:37 PM
34. Explain the characteristics of a disability co-culture.
ANSWER: Answers will vary. A disability is any physical, emotional, mental, or cognitive impairment that impacts
how a person functions in society. A disability co-culture is a group of people who share a distinct set of shared values,
POINTS: 1
DIFFICULTY: Moderate
Name:
Class:
Date:
03. Intercultural Communication