Page 1
1. Hearing, understanding, responding to, interpreting, evaluating, and remembering information.
_______
2. The first step in the listening process. _______
3. The process of identifying connotative meanings. _______
4. The process of recognizing denotative meanings. _______
5. The process of reviewing information for accuracy and validity. _______
6. The ability to recall information. _______
7. Communicating attention and comprehension to a speaker. _______
8. The use of verbal and nonverbal communication to signal attention and understanding. _______
9. Using verbal and nonverbal messages to show you are not paying attention or understanding.
_______
10. Devices that aid memory during the listening process. _______
11. The reason or purpose for listening. _______
12. The shifting of attention between many different things at once. ________
13. The habitual patterns of listening behaviors used in the listening process. ________
14. Listeners who prefer clear, accurate messages from others. _______
15. Listeners who prefer brief, concise messages. _______
Page 2
16. Listeners who listen to establish bonds with and empathy for others. _______
17. Listeners who prefer to be intellectually challenged and seek to evaluate messages. _______
18. A form of listening where the listener only takes in relevant information. _______
19. Listeners who behave as effective listeners though they are not. _______
20. Listeners who attend to what others say only to attack or ambush them. _______
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Answer Key