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1. In comparing nonverbal communication to verbal, our nonverbal communication is
A) more clear.
B) single-channeled.
C) more intentional.
D) less credible.
E) more credible.
2. If your boyfriend tells you he loves you while staring aimlessly at the TV instead of at
you, you are more likely to
A) ignore his behavior.
B) believe his nonverbal behavior.
C) believe his verbal communication.
D) believe neither his verbal nor nonverbal behavior.
E) not notice his nonverbal behavior.
3. Which of the following is true about women’s use of nonverbal communication?
A) women are better at both sending and receiving nonverbal messages
B) women smile more
C) women gaze more
D) women are more facially expressive
E) all of the options are correct
4. If you point in a particular direction while providing someone directions, in what way are
you using nonverbal communication?
A) contradicting
B) replacing
C) repeating
D) spotlighting
E) enhancing
5. If you use a poker face while playing card games, in what way are you using nonverbal
communication?
A) replacing
B) contradicting
C) repeating
D) spotlighting
E) enhancing
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6. According to the text, in most communication
A) verbal communication is influenced by gender.
B) nonverbal communication uses a single channel.
C) verbal messages tend to be perceived as more credible.
D) verbal communication conveys more meaning than nonverbal messages.
E) nonverbal communication conveys more meaning than verbal messages.
7. Nonverbal communication can be used to
A) communicate meaning.
B) express emotion.
C) present self.
D) manage interaction.
E) all of the options are correct.
8. If during a medical exam, your physician maintains a neutral face when he finds a serious
problem, what type of behavior is he demonstrating?
A) congruent message
B) incongruent message
C) spotlight the message
D) affect display
E) dominance
9. If Marya notices her manager hunched over her workstation holding her head up with her
hands and asks her, “Are you okay? You look upset,” and her manager replies, “I’m fine, just a
little tired,” her boss is illustrating
A) nonverbal messages are multichanneled.
B) incongruent messages.
C) congruent messages.
D) nonverbal messages are cultural.
E) nonverbal messages are more credible.
10. When Amy’s friend finishes giving his presentation, Amy gives him a “thumbs up” from
across the room. What function of nonverbal communication is she using?
A) repeating
B) contradicting
C) spotlighting
D) replacing
E) enhancing
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11. When disciplining your two-year-old daughter, you raise your voice and increase your
volume when you say “STOP throwing your bottle.” What function of nonverbal
communication are you using?
A) repeating
B) contradicting
C) spotlighting
D) replacing
E) enhancing
12. If you ask your husband if he is angry and he shouts, “No, I’m not angry,” what type of
communication is he using?
A) repeating
B) contradicting
C) spotlighting
D) replacing
E) enhancing
13. While communicating with someone from a high-contact culture, it would be wise to
remember
A) to maintain indirect body orientation.
B) to avoid gazing.
C) to avoid touch.
D) that close physical proximity is preferred.
E) to maintain large interpersonal distance.
14. When communicating with someone from a low-contact culture, it would be wise to
A) maintain a direct body orientation.
B) maintain an erect posture.
C) relax your posture.
D) avoid touch.
E) touch often.
15. If you were hoping to acknowledge another person according to the norms or rules of a
society, which category of touch would be most appropriate?
A) social-polite
B) love-intimacy
C) functional-professional
D) friendship-warmth
E) sexual-arousal
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16. What is the study of body movement, gestures, and facial expression called?
A) kinesics
B) chronemics
C) proxemics
D) low contact
E) vocalics
17. Research has classified gestures into four types. Which of the following does not belong
to the four types?
A) adaptors
B) emblems
C) affect displays
D) regulators
E) illustrators
18. Before Mark departs for service in Iraq, he makes direct eye contact with his girlfriend
Mindy and hugs her. What type of nonverbal communication is he using?
A) replacing
B) contradicting
C) spotlight
D) incongruent message
E) congruent message
19. If your track coach wraps your ankle with an Ace bandage after you twisted your ankle,
what type of touch is your coach using?
A) sexual-arousal touch
B) functional-professional touch
C) social-polite touch
D) friendship-warmth touch
E) love-intimacy touch
20. While at your workplace, what type of proxemic space do you use to communicate?
A) intimate space
B) personal space
C) social space
D) public space
E) casual space
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21. Which of the following distances would you maintain when talking with one of your
close, yet platonic friends?
A) intimate space
B) personal distance
C) social distance
D) public distance
E) casual space
22. If you were asked to deliver a presentation to incoming first-year students at your
college, you would likely be using what type of proxemic space?
A) intimate space
B) personal space
C) social space
D) public space
E) casual space
23. During a game a player forms a “T” with his hand, directing it to the umpire to indicate a
time-out is needed. What type of gesture is being displayed?
A) emblem
B) illustrator
C) regulator
D) adaptor
E) haptics
24. A handshake is considered to be what type of touch?
A) sexual-arousal touch
B) functional-professional touch
C) social-polite touch
D) friendship-warmth touch
E) love-intimacy touch
25. Telling a friend “I loved that movie” while rolling your eyes to indicate that you didn’t
really love the movie is an example of
A) replacing
B) repeating
C) contradiction
D) enhancing
E) spotlighting
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26. Affect displays are primarily displayed through the
A) head.
B) hands.
C) eyes.
D) face.
E) touch.
27. To communicate submissiveness, which behavior would you most likely use?
A) make strong eye contact
B) smile more
C) smile less
D) take up as much space as possible
E) don’t allow others to invade your space
28. Dominance can be demonstrated by all of the following EXCEPT
A) use of large amounts of personal space.
B) smiling
C) direct gazing.
D) frowning.
E) invading others’ space.
29. Submissiveness can be demonstrated by all of the following EXCEPT
A) taking up less space.
B) looking down or away.
C) smiling more.
D) permitting others to invade our space.
E) direct gazing.
30. To increase your ability to interpret and understand nonverbal communication, you
might A) remember the influence of context.
B) consider the other person’s behaviors and culture.
C) understand a person’s behaviors may have multiple causes.
D) practice perception-checking.
E) all of the options are correct.
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31. If you are trying to increase your online inhibition, you would
A) try to limit your feeling of submissiveness.
B) increase your overall use of nonverbal behavior.
C) manifest your display rules.
D) increase your affect displays.
E) limit or control your nonverbal behavior.
32. During Steve’s presentation to the class, he was constantly scratching his hair and
adjusting his tie. What type of gesture was he relying on?
A) illustrator
B) regulator
C) adaptor
D) kinesics
E) emblem
33. If a friend becomes impatient as you tell your story about a recent breakup and looks
away and then points to his watch, what type of nonverbal communication is he using?
A) illustrator
B) regulator
C) adaptor
D) kinesics
E) emblem
34. If your girlfriend tells you about an upsetting phone call she had with her friend and as
she does so she holds her hand up to her ear as to demonstrate a telephone, what type of gesture
is she using?
A) illustrator
B) regulator
C) adaptor
D) kinesics
E) emblem
35. The number one response given by convicted muggers when asked what they looked for
in potential victims was
A) eye contact.
B) facial expressions.
C) posture.
D) personal space.
E) none of the options are correct.
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36. If you and your girlfriend engage in public displays of affection such as holding hands,
hugging, and kissing, you are displaying what type of touch?
A) sexual-arousal touch
B) functional-professional touch
C) social-polite touch
D) friendship-warmth touch
E) love-intimacy touch
37. If you consoled your boyfriend when his grandmother passed away by holding his hand
and giving him a hug, what communication distance would you be using?
A) intimate
B) personal
C) social
D) public
E) none of the options are correct
38. Which of these is not a zone for physical distance?
A) social space
B) personal space
C) public space
D) intimate space
E) individual space
39. Which of the following is not considered to be a characteristic of vocalics?
A) rate
B) loudness
C) pitch
D) tone
E) breathiness
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Answer Key