Page 1
1. Verbal communication involves choice because we use symbols to communicate
meaning.
A) True
B) False
2. Symbols can have multiple meanings, which can lead to misunderstanding.
A) True
B) False
3. Constitutive rules govern how we use language to verbally communicate
A) True
B) False
4. Regulative rules help us choose what objects are represented by words.
A) True
B) False
5. Regulative rules only apply to spoken conversation.
A) True
B) False
6. Dialects do not include differences in accents.
A) True
B) False
7. Research suggests we seem to prefer and rate more favorably those who use a dialect
similar to our own.
A) True
B) False
8. Language can help people create and reinforce their cultural identity.
A) True
B) False
Page 2
9. In the textbook example, the possibility that the text message “I hate u” may have meant
“I’m jealous but proud of you” is an example of the denotative meaning of language.
A) True
B) False
10. Your authors suggest the use of face-to-face communication over e-mail or text
messaging for important or potentially controversial messages.
A) True
B) False
11. Research suggests that during verbal communication men and women respond in a
similar manner 99 percent of the time.
A) True
B) False
12. Lydia believes that her boyfriend should be more assertive and direct and get to the point
of what he is saying. Lydia’s style of communication reflects language usage found in a
high-context culture.
A) True
B) False
13. Concealing information or being overly vague is not considered to be a type of deception.
A) True
B) False
14. If your interpersonal communication professor seems to really tailor his lectures and
examples to the students in his class, he is demonstrating the cooperative principle.
A) True
B) False
15. If your girlfriend seems to have anger management issues and in the midst of a fight with
you resorts to saying, “You don’t really love me” and “You are in a mood again,” she is
displaying “You” language.
A) True
B) False
Page 3
16. As gays and lesbians continue to face cultural prejudice and struggle with identity terms
such as “queer” and “homo” they are dealing with the problem of prejudiced language.
A) True
B) False
17. According to your text, verbal aggression is very similar to the use of prejudiced
language.
A) True
B) False
18. Deception is unethical because it denies others information they may need to make
personal or professional decisions.
A) True
B) False
Page 4
Answer Key