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1. Social media can be characterized by all of the following EXCEPT
A) text-messaging and Facebook.
B) CNN and the New York Times.
C) communication is two-way.
D) the audience is mostly known.
E) feedback is immediate.
2. Mass media has which of the following characteristics?
A) can include CNN and the New York Times
B) communication is one-way
C) audience is mostly unknown
D) the source is the provider of content
E) all options are correct
3. Mediated communication can fulfill all of the following needs and goals EXCEPT
A) instrumental goals.
B) relationship goals.
C) empathy goals.
D) self-presentational goals.
E) all options are correct.
4. Which of the following is NOT an advantage of using mediated communication?
A) people base relationships on who you are not how you appear physically
B) you can meet others not in your physical proximity
C) others can judge you on the quality of what you say
D) you don’t have access to subtle nonverbal cues
E) it helps you form and maintain relationships
5. Mediated conferences that occur simultaneously in real-time are examples of
A) synchronous communication.
B) asynchronous communication.
C) social media.
D) mass media.
E) social information processing theory.
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6. E-mail is an example of
A) synchronous communication.
B) asynchronous communication.
C) social media.
D) mass media.
E) online disinhibition.
7. Which of the following is NOT an example of synchronous communication?
A) phone call
B) instant messaging
C) video conferences
D) Skyping
E) e-mail
8. Participation in mediated communication can fulfill all of the following functions
EXCEPT
A) participating in professional and public communities.
B) verbal feedback.
C) instrumental goals.
D) relational goals.
E) alleviating boredom.
9. It’s best to use synchronous communication when
A) the message is complex.
B) the message is simple.
C) communicators are not available at the same time.
D) the message is nonurgent.
E) the message is quick.
10. Social information processing theory suggests that
A) emoticons are a good substitute for nonverbal feedback.
B) miscommunication occurs most often on social media.
C) you take greater care in choosing your words via social media.
D) mediated communication is less personal.
E) social media lacks nonverbal cues.
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11. When creating your social network profile, which of the following must you consider?
A) creating an online face
B) nonverbal cues
C) empathy deficits
D) determining your e-mail password
E) none of the options are correct
12. You post that you are the best personal trainer on a social networking site. People
Google your name and learn that you are an accomplished and certified trainer with years of
experience. As a result, your online face has
A) low warranting value.
B) high warranting value.
C) empathy deficits.
D) online disinhibition.
E) none of the options are correct.
13. Which of the following is NOT part of the “three Ps” of mediated communication?
A) petty
B) powerful
C) public
D) permanent
E) prevalence
14. According to online disinhibition
A) you are more likely to disclose personal information online.
B) you are less likely to disclose personal information online.
C) you are more likely to disclose personal information face-to-face.
D) you are less likely to disclose personal information face-to-face.
E) you feel visible.
15. What are the factors that cause online disinhibition?
A) online communication is more anonymous
B) online communication lacks immediate feedback
C) online communication occurs in a different time and space
D) online communication makes you feel invisible
E) all options are correct
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16. Inappropriately aggressive messages that are not typically communicated face-to-face
are called
A) defensive communication.
B) flaming.
C) dogmatic messages.
D) verbal aggression.
E) trolling.
17. The intentional posting of flaming messages designed to start a fight is called
A) flaming.
B) spamming.
C) lurking.
D) trolling.
E) online disinhibition.
18. Posting mediated messages that are perceived by a recipient as threatening or disturbing
is called
A) flaming.
B) spamming.
C) trolling.
D) cyberbullying.
E) online harassment.
19. Which of the following is NOT true about flaming?
A) it is an inappropriate and unethical practice
B) you say things that you would not say in person
C) it is a commonly used practice because you feel “invisible”
D) it is an outcome of online disinhibition
E) it is an outcome of empathy deficits
20. With social media you are more likely to
A) use more indirect language.
B) feel more visible and vulnerable.
C) use more harsh, rude, or profane language.
D) feel less comfortable saying things than you would face-to-face.
E) use better judgment.
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21. Why are you less likely to feel empathy using mediated communication?
A) feedback is more accessible
B) less feedback means less empathy
C) users can better understand others’ thoughts and emotions
D) increased ability to perspective-take
E) none of the options are correct
22. What does research suggest a couple should do with respect to cell-phone usage?
A) rules and expectations should be avoided
B) use text messaging to check up on each other
C) use cell phones to track a partner’s whereabouts
D) develop rules governing cell-phone use
E) regularly review each others’ text messaging
23. A potential date updates her Facebook page to reflect her relational status as single. You
ask her out only later to learn that she is married. You are experiencing what problem of
mediated communication?
A) message-based digital deception
B) identity-based digital deception
C) empathy deficits
D) online disinhibition
E) butler lie
24. Flaming is
A) the result of online disinhibition.
B) the result of empathy deficits.
C) related to feeling “invisible.”
D) using expressions that would never be said in person.
E) all options are correct.
25. How can you increase your mediated communication competence?
A) use flaming
B) tell butler lies
C) use emoticons
D) use clear language
E) use deception
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26. #Bringbackourgirls, which called public attention to the terrorist activity of Boko Haram
in Nigeria, is an example of
A) alleviating boredom.
B) tweeting.
C) virtual presentation.
D) hashtag activism.
E) cyberbullying.
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Answer Key