Page 1
1. According to the traits view of leadership, anyone can learn to become a leader.
A) True
B) False
2. Autocratic leaders may be effective during a serious crisis when there is little time to
have a group discussion.
A) True
B) False
3. According to the style view of leadership, the democratic leadership style is best in all
situations.
A) True
B) False
4. Leaders who adhere to a laissez-faire leadership style may have power, but they hesitate
to exert their influence on group members, allowing them to take control.
A) True
B) False
5. The laissez-faire leadership style is more likely to be appropriate for a mature and highly
productive group than for a new group.
A) True
B) False
6. According to the functional view of leadership, an effective group can have more than
one member serving in a leadership role.
A) True
B) False
7. According to Hersey and Blanchard, member readiness refers to the extent that members
have experience, knowledge, and motivation to work together.
A) True
B) False
8. Leaders can create supportive or defensive communication climates depending on how
they manage conflict, maintain satisfying relations, and focus on completing a task.
A) True
B) False
Page 2
9. A moderate amount of affective conflict can help prevent groupthink.
A) True
B) False
10. An important step in group brainstorming is to not squelch creativity by judging and
critiquing generated ideas.
A) True
B) False
11. Recent studies have shown that group members can get better ideas from a brainstorming
session if they hold off on coming up with ideas until the formal group brainstorming session
begins. A) True
B) False
12. Relying on authority is appropriate when a group must make a decision quickly.
A) True
B) False
13. In groups that decide by consensus, team member satisfaction has been shown to actually
be lower.
A) True
B) False
14. Leaders who use a meeting agenda are less likely to get off topic or run an overly long
meeting.
A) True
B) False
15. When conducting a virtual meeting by videoconference or telephone, the leader should
start by clarifying the anticipated outcomes of the meeting.
A) True
B) False
16. There is no variation to the structured problem-solving approach.
A) True
B) False
Page 3
17. Assumptions about appropriate gender behaviors can negatively affect perceptions of
women in designated leader positions.
A) True
B) False
Page 4
Answer Key