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1. The traits view of leadership suggests that
A) laissez-faire leadership is ineffective.
B) democratic leaders are always best.
C) women cannot be effective leaders.
D) leaders are made, not born.
E) leaders are born, not made.
2. Minh maintains strict control over the planning for the Battle of the Bands Planning
Committee. He insists on determining the direction and outcome of the committee’s discussion.
According to the styles view of leadership, which leadership style is Minh using?
A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional
3. As chairperson of her local MADD group, Kathryn believes in practicing social equality.
She shares decision making and seeks input from group members. According to the styles view
of leadership, which leadership style is Kathryn using?
A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional
4. Even though Bob is chair of the covenants committee, he does little or nothing to help the
group. He just lets the group make decisions and take action. Which leadership style is Bob
using? A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional
5. A leader with an autocratic leadership style
A) seeks input from team members.
B) allows the team members to make decisions.
C) is always ineffective.
D) makes decisions and expects them to be followed.
E) none of the options are correct.
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6. Laissez-faire leadership
A) allows the group to take charge of decisions and actions.
B) is always ineffective.
C) leads to a lack of group cohesion.
D) exists when the leader maintains strict control of the group.
E) none of the options are correct.
7. Which view of leadership suggests leaders are more effective once they have analyzed
themselves, their groups, and the circumstances in which they must lead?
A) styles leadership
B) democratic leadership
C) situational leadership
D) functional leadership
E) shared leadership
8. A telling or autocratic leadership style is best when
A) team members have much knowledge and experience.
B) a group is relatively new.
C) group members are used to having decision-making control.
D) group members know and work well together.
E) group members want to offer input.
9. According to Hersey-Blanchard’s Model of Situational Leadership, as a group matures,
leaders move through four leadership styles. Which of the following is the order in which these
styles usually occur?
A) tell, sell, participate, delegate
B) participate, delegate, tell, sell
C) sell, participate, tell, delegate
D) delegate, participate, sell, tell
E) tell, delegate, sell, participate
10. According to Hersey-Blanchard’s Model of Situational Leadership, a leader should try to
_________ when group members have motivation and experience with the group’s task.
A) participate
B) tell
C) delegate
D) sell
E) adjourn
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11. What stage of the Model of Situational Leadership is most focused on support and
encouragement?
A) participating
B) adjourning
C) delegating
D) telling
E) selling
12. At what stage of the Model of Situational Leadership does shared decision making occur
while simultaneously less direction is provided?
A) selling
B) telling
C) participating
D) adjourning
E) delegating
13. What stage of the Model of Situational Leadership requires an autocratic style, where the
leader provides clear, explicit direction about a task?
A) participating
B) delegating
C) adjourning
D) selling
E) telling
14. Evaluation is an example of a defensive communication climate. What is the opposite
type of behavior necessary for a supportive climate?
A) controlling messages
B) “you” statements
C) neutrality
D) description
E) shows superiority
15. What is the opposite communication behavior of a strategic manipulative defensive
climate?
A) controlling message
B) cooperative message
C) neutrality
D) avoidance
E) evaluative language
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16. If a team member responds, “That’s a stupid idea, now go back to sleep,” he is
demonstrating what type of communication behavior?
A) evaluative
B) descriptive
C) neutrality
D) avoidance
E) superiority
17. After a team member presents a solution to a group problem, Christina responds, “That
solution just won’t work; the idea presented at our last meeting is the only one that will work.”
What defensive communication behavior is she displaying?
A) empathy
B) cooperative messages
C) emphasizing certainty
D) “I” language
E) problem orientation
18. When members of a group engage in groupthink, they do NOT
A) exhibit too much cohesion.
B) discourage outside input.
C) critically evaluate options.
D) focus on harmony.
E) avoid challenging other group members.
19. Effective group brainstorming includes all of the following EXCEPT
A) soliciting wild “out of the box” ideas.
B) carefully judging each idea.
C) generating as many ideas as possible.
D) combining ideas.
E) elaborating on ideas.
20. At which point in structured problem solving are team members most prone to
groupthink?
A) establish criteria for a decision
B) choose the best decision
C) discuss possible solutions
D) define and analyze the problem
E) implement the solution and evaluate the results
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21. Which of the following decision-making methods results in team members experiencing
greater levels of satisfaction and cohesion?
A) decision by majority
B) decision by consensus
C) decision by authority
D) decision by self
E) decision by leader
22. What decision-making method is most appropriate in an emergency room setting where
the chief of staff must make timely, immediate life-or-death decisions for incoming patients?
A) decision by majority
B) decision by consensus
C) decision by authority
D) decision by self
E) none of the options are correct
23. The following are the most common problems in leading and conducting meetings
EXCEPT
A) participants getting off topic.
B) no clear agenda defined.
C) meetings take too long.
D) team members are unprepared.
E) leaders must take responsibility for planning.
24. What is the first step of planning a meeting?
A) determine who will attend the meeting
B) define the purpose of the meeting
C) decide when the meeting will be held
D) identify where the meeting will take place
E) develop the agenda for the meeting
25. Rachel is chairing an upcoming meeting of her ski club and she is concerned that the
meeting may not be productive because the members of the club tend to talk about different
subjects at the same time and go off on tangents. What should Rachel do to help keep the
meeting on track?
A) make all important decisions on her own beforehand
B) send each member a set of meeting minutes
C) establish a defensive communication climate
D) prepare and follow an agenda
E) encourage members to engage in groupthink
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26. Which of the following is NOT a method of decision making?
A) decision by majority
B) decision by consensus
C) decision by authority
D) decision by leader
E) none of the options are correct
27. The first step in the structured problem-solving approach is
A) establish criteria for a solution.
B) define and analyze the problem.
C) discuss possible solutions.
D) choose the best solution.
E) implement the solution.
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Answer Key