Page 1
1. Disagreements about the group’s tasks, procedures, or decision options. _______
2. Interpersonal, cultural, or power differences between members. _______
3. The generation of ideas to solve a problem. _______
4. The process of making choices among alternatives. _______
5. When all members support a given course of action. _______
6. A structured, written outline that guides communication among meeting participants. _______
7. A written record of the discussion, actions, and decisions in a meeting. _______
8. Ability to influence and direct others to meet group goals. _______
9. The ability of group members to influence and direct a group. _______
10. All leaders share certain personal and physical characteristics. _______
11. A focus on the behaviors leaders use to influence others. _______
12. A direct, telling style of leadership. _______
13. Leaders who provide little direction or structure for their teams. _______
14. Leaders who invite input from group members and encourage shared decision making. _______
15. Leadership that is determined by a group’s motivation, group members’ experience, and
knowledge. _______
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16. Leadership that addresses the types of communication behaviors to help a group achieve its goal.
_______
17. The emotional tone established within a group. _______
18. An overly cohesive group that avoids challenging one another’s ideas. _______
19. Teams collect information on the nature and scope of the problem facing them, then
systematically search for a solution. _______
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Answer Key