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1. A small group is two or more interdependent people who communicate to achieve a
common goal.
A) True
B) False
2. A handful of friends waiting for a yoga class to start are considered to be a group.
A) True
B) False
3. A group is virtual if there is physical distance between its members and if they primarily
rely on technology to communicate.
A) True
B) False
4. Your family is a type of secondary small group.
A) True
B) False
5. A support group such as AA or a problem-solving group are both examples of primary
small groups.
A) True
B) False
6. Groups usually proceed through five stages including storming, warming, conforming,
performing, and adjourning.
A) True
B) False
7. During the storming phase, group members express their viewpoints, differences emerge,
and conflict arises.
A) True
B) False
8. According to group development theory, every group naturally progresses through each
of the five phases.
A) True
B) False
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9. Two types of formal roles are task and maintenance roles.
A) True
B) False
10. While maintenance roles focus upon social interaction and relationships, task roles focus
more on achieving the group goal.
A) True
B) False
11. Introverted individuals tend to play out maintenance roles in small groups.
A) True
B) False
12. A common example of a task role is called an egocentric role when a group member
engages in social loafing.
A) True
B) False
13. One effective strategy for minimizing the impact of egocentric roles is to enforce and
abide by group norms.
A) True
B) False
14. Three methods for enhancing group cohesiveness are through self-disclosure, managing
conflict, and engaging in external activity.
A) True
B) False
15. If Jonathan experiences anxiety when communicating with others to the point that he
avoids communication, he is experiencing high communication apprehension.
A) True
B) False
16. Being highly argumentative is similar to being verbally aggressive, and both are
considered to have a negative impact on groups.
A) True
B) False
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17. According to gender research, women and men communicate more similarly than
stereotypes represent.
A) True
B) False
18. Highly argumentative individuals are not able to separate issues from people and tend to
be ineffective group members.
A) True
B) False
19. Verbal aggression is an example of communication competence because it is the
tendency to attack issues and positions, not people or their self-concepts.
A) True
B) False
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Answer Key