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1. Which of the following situations best depicts small group communication as defined in
your text?
A) people talking in an elevator
B) bystanders at an accident scene
C) congregation listening to a sermon
D) jury members deliberating a court case
E) none of the options are correct
2. A local chapter of alcoholics anonymous is an example of a
A) public group.
B) service group.
C) support group.
D) social group.
E) primary group.
3. Your family and friends are examples of which type of group?
A) service group
B) primary group
C) self-help group
D) social group
E) secondary group
4. Small groups are composed of which of the following characteristics?
A) interdependent persons
B) three people
C) common identity
D) common goal
E) all of the options are correct
5. What is an advantage of using virtual groups?
A) lack nonverbal communication
B) physical distance of group members
C) often less expensive
D) hard to build cohesion
E) technology challenges
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6. In a virtual group, members do all of the following EXCEPT
A) they lack nonverbal communication.
B) they often don’t develop cohesion.
C) they communicate across time and distance.
D) they utilize computer technology and software to allow communication.
E) they experience technology challenges.
7. If you are primarily focused on your group’s ability to meet its goals, you are
exemplifying what type of group role?
A) task
B) maintenance
C) egocentric
D) social loafer
E) formal
8. A virtual group is one that
A) exists only for a short period of time.
B) relies on technology to communicate.
C) lacks a leader.
D) lacks a clear goal or purpose.
E) presents similar challenges as other types of groups.
9. The objective or purpose toward which a group is directed is called
A) interaction.
B) goal.
C) common identity.
D) interdependence.
E) none of the options are correct.
10. According to Tuckman’s group development research, in which phase do members
resolve conflicts and begin to work together as a cohesive team?
A) performing
B) storming
C) adjourning
D) norming
E) forming
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11. In which of Tuckman’s group development stages are members socially cautious and
overly polite?
A) performing
B) storming
C) adjourning
D) norming
E) forming
12. You joined a newly formed group responsible for developing a recycling program for
your community. At first, group members are somewhat reserved and uncomfortable working
with strangers. Which of Tuckman’s stages of group development is your group experiencing?
A) forming
B) norming
C) storming
D) performing
E) adjourning
13. Which is the correct order for Tuckman’s five group development stages?
A) storming, norming, forming, performing, adjourning
B) forming, storming, norming, performing, adjourning
C) forming, norming, performing, storming, adjourning
D) norming, storming, performing, forming, adjourning
E) norming, forming, storming, performing, adjourning
14. In which of Tuckman’s group development stages do members compete for status and
openly disagree?
A) performing
B) storming
C) adjourning
D) norming
E) forming
15. In which of Tuckman’s group development stages do members assume appropriate roles
and work productively?
A) performing
B) storming
C) adjourning
D) norming
E) forming
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16. In which of Tuckman’s group development stages do members disengage and relinquish
responsibilities?
A) performing
B) storming
C) adjourning
D) norming
E) forming
17. When a group member exhibits unique behavioral patterns or communication that serves
specific functions, that member has assumed a
A) group role.
B) formal role.
C) task role.
D) maintenance role.
E) egocentric role.
18. Describe a group’s ability to achieve its common goal by focusing on behaviors that get
the job done.
A) egocentric roles
B) maintenance roles
C) task roles
D) group roles
E) formal roles
19. Describe group members who strive to get along and satisfy one another’s needs while
pursuing a shared goal.
A) task roles
B) egocentric roles
C) group goals
D) formal roles
E) maintenance roles
20. Describe disruptive roles in which an individual’s needs are put ahead of both the group’s
goal and its members’ needs.
A) group role
B) formal role
C) task role
D) maintenance role
E) egocentric role
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21. A group member who says: “Why don’t you just take care of this; I’m too busy and have
better things to do than work on this group project” is demonstrating
A) social loafing.
B) formal roles.
C) group roles.
D) task roles.
E) maintenance roles.
22. The level of fear or anxiety associated with either real or anticipated communication is
called A) social loafing.
B) argumentativeness.
C) communication competence.
D) communication apprehension.
E) storming.
23. Which of the following is likely to be true of group members who experience high
communication apprehension as compared to those with lower communication apprehension?
A) more likely to express their opinions
B) may appear as aloof, stiff, withdrawn
C) demonstrate more confidence
D) demonstrate small group competence
E) talk more often
24. Your textbook suggests all of the following strategies for reducing communication
apprehension in groups EXCEPT
A) focused practice.
B) chill out.
C) pose simple questions to clarify points.
D) anticipate topics to be discussed.
E) prepare messages ahead of time.
25. According to your text, all of the following are challenges posed by virtual groups
EXCEPT
A) physical distance.
B) save money and time.
C) decreased nonverbal communication.
D) hard to build cohesion.
E) varied ability to use communication technology.
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26. What is a disadvantage of using virtual groups?
A) lack of nonverbal communication
B) physical distance of group members
C) technology challenges
D) hard to build cohesion
E) all of the options are correct
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Answer Key