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1. Auditory, visual, and tactile are all examples of
A) media.
B) communication.
C) channels.
D) noise.
E) context.
2. Which model of human communication is the most simplistic as well as the oldest?
A) interactive communication model
B) transactional communication model
C) field of experience model
D) linear communication model
E) feedback communication model
3. Which model of communication recognizes the multidirectional, complex nature of
communication?
A) transactional communication model
B) action communication model
C) linear communication model
D) interactive communication model
E) field of experience model
4. The interactive communication model adds what variables to the linear communication
model?
A) feedback and noise
B) fields of experience and channel
C) noise and sender
D) feedback and fields of experience
E) feedback and receiver
5. Which of the following is not an element found in the linear communication model?
A) sender
B) noise
C) feedback
D) receiver
E) channel
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6. The similarity between the linear and interactive communication models can be described
as A) conceptualizing communication as multidirectional.
B) showing that both senders and receivers equally influence communication.
C) suggesting that all parties communicate as collaborators.
D) describing senders as active and receivers as passive, not active.
E) None of the options are correct.
7. If you want to be perceived as trustworthy, caring, and credible with your girlfriend’s
parents, which interpersonal goal are you trying to achieve?
A) self-presentation goals
B) relationship goals
C) instrumental goals
D) personal goals
E) achievement goals
8. You are trying to persuade your communication professor to let you take a makeup exam.
What interpersonal goal are you trying to meet?
A) self-presentation goals
B) relationship goals
C) instrumental goals
D) personal goals
E) achievement goals
9. Chris is trying to arrange a meeting with his partner of five years to discuss how he can
terminate their relationship. What relationship goal is he seeking?
A) self-presentation goals
B) relationship goals
C) instrumental goals
D) personal goals
E) achievement goals
10. Text messaging and e-mail exemplify which type of communication model?
A) transactional
B) interactive
C) multidimensional
D) linear
E) none of the options are correct
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11. The text’s example of the teacher calling roll and asking, “Now, where is . . .” and a
student replying “Ernesto?” because he knew just who the teacher was looking for illustrates
what component of communication?
A) fields of experience
B) communication noise
C) communication is collaborative
D) instrumental goals
E) self-presentation goals
12. While lecturing to your class, Professor Smith inquires of his students, “Are you all
understanding me?” What component of communication is your professor seeking?
A) sender
B) noise
C) feedback
D) receiver
E) channel
13. According to Cicero, which of the following is not one of the three goals of public
speaking?
A) to instruct
B) to persuade
C) to honor
D) to make peace
E) None of the options are correct
14. Which of the following is a type of communication?
A) interpersonal
B) small group
C) public
D) mediated
E) All options are correct
15. Cicero defined five requirements of speech crafting. Which of the following was not one
of his requirements?
A) invention
B) competency
C) memory
D) delivery
E) arrangement
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16. A communication major can pursue careers in
A) marketing.
B) sales.
C) public relations.
D) political consulting.
E) All options are correct.
17. Communication using e-mail, text messaging, Skype, or Twitter is referred to as
A) rhetoric.
B) mediated communication.
C) public communication.
D) intrapersonal communication.
E) interpersonal communication.
18. Interpersonal communication involves which of the following characteristics?
A) is static
B) is passive
C) involves three or more people
D) impacts participants’ thoughts, emotions, behavior, and relationships
E) delivers a message to an audience
19. Interpersonal communication involves
A) one person.
B) two people.
C) three people.
D) a large group.
E) None of the options are correct.
20. If you and your roommate are discussing who will get the master bedroom in your newly
found apartment, what type of communication are you most likely using?
A) impersonal communication
B) public communication
C) small group communication
D) intrapersonal communication
E) interpersonal communication
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21. Small group communication involves all of the following EXCEPT
A) communicating to achieve common goals.
B) communication between two people.
C) sharing a common identity.
D) building group unity.
E) clarifying expectations.
22. Mediated communication can include all of the following EXCEPT
A) Tweeting
B) Skyping
C) instant messaging
D) face-to-face meeting
E) e-mail
23. The principles and practice of communication were first studied by
A) social scientists after the conclusion of WWII.
B) religious leaders during the European “Middle Ages.”
C) the rhetoricians of ancient Greece and Rome.
D) media theorists after the advent of mediated communication.
E) members of the NCA, who advised members to be ethical.
24. According to the text, the essential components of communication are
A) symbols, understanding, purpose, ideas, opinions, and nonverbal.
B) radio, television, Internet, symbols, and gender.
C) sender, message, noise, channel, receiver, feedback, and context.
D) source, destination, interaction, and competence.
E) symbols, understanding, communication, and ethics.
25. Which communication scholar first recognized the value of a speaker’s credibility?
A) Caesar
B) Aristotle
C) Hotep
D) Socrates
E) Plato
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26. Communication competence is composed of all of the following EXCEPT
A) ethics.
B) effectiveness.
C) appropriateness.
D) ability to translate knowledge into communication skills.
E) contexts.
27. According to the National Communication Association, all of the following behaviors
are considered to be examples of ethical behavior EXCEPT
A) withholding feelings and information in a significant interpersonal relationship.
B) communicating in an honest, accurate, and thoughtful way.
C) trying to both understand and respect others before evaluating or responding to their
messages.
D) condemning communication that degrades people through intolerance, distortion, or
intimidation.
E) sharing information, opinions, and feelings when dealing with significant
relationship choices.
28. What is an important tool to remember when trying to achieve communication
competence?
A) you can never be too appropriate
B) you can never be too effective
C) learn to communicate with people from different cultural backgrounds
D) ethical communication is the most important element of competence
E) don’t try to balance appropriateness and effectiveness
29. If your group leader focuses on accomplishing the task while simultaneously
disregarding how and where information is obtained, she is ignoring what component of
competent communication?
A) ethics
B) effectiveness
C) appropriateness
D) ability to translate knowledge into communication skills
E) all options are correct
30. Competent communicators report all of the following EXCEPT
A) higher levels of education.
B) higher divorce rates.
C) more satisfying relationships.
D) better psychological health.
E) better physical health.
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31. According to communication competence, which of the following statements is true?
A) you can never be too appropriate
B) you can never be too effective
C) ethical communication is the most important element of competence
D) you must strike a balance between effectiveness and appropriateness
E) none of the options are correct
32. Communication is your primary vehicle for all of the following EXCEPT
A) exchanging meaning.
B) achieving goals.
C) connecting with others emotionally.
D) choosing a major.
E) building personal and professional relationships with others.
33. “Communication is irreversible” means
A) communication can be intentional.
B) communication can be unintentional.
C) people can read into or give meaning to anything you say.
D) people can attach meaning to anything you do or don’t do.
E) communication has outcomes.
34. Kat had a disagreement with Paul and told him that he was an idiot. Later, while
apologizing, Kat asked Paul to “forget my comment.” Kat does not realize that
A) communication is irreversible.
B) communication is a process.
C) ethical communication is imperative.
D) choices have consequences.
E) self-disclosure is needed.
35. The authors suggest
A) communication must only be ethical.
B) communication must only be appropriate.
C) communication choices and skills connect us to others.
D) you can’t control other people’s choices or your responses.
E) communication must only be effective.
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36. Brian prefers encounters in which he can act like himself by expressing his values and
beliefs. Brian is a
A) a high self-monitor
B) a low self-monitor
C) a competent communicator
D) an incompetent communicator
E) an intentional communicator
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Answer Key