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1. The interviewee assumes a passive role in an interview.
A) True
B) False
2. All interviews are dyadic, involving two people.
A) True
B) False
3. Interviews must occur in a face-to-face setting.
A) True
B) False
4. A focus group is a type of information interview used by marketing consultants.
A) True
B) False
5. A doctor asking his or her patients questions is an example of an information interview.
A) True
B) False
6. An interview protocol is similar to a preparation outline in that they both guide the
communication.
A) True
B) False
7. Open questions normally require a yes or no response.
A) True
B) False
8. Secondary questions are often part of the interview protocol and are often highly
structured.
A) True
B) False
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9. A leading question is often more useful for finding out what an interviewee really thinks
about a topic.
A) True
B) False
10. Attending is an important listening skill to demonstrate that an interviewer is ready to
listen. A) True
B) False
11. Paraphrasing is an important listening skill that requires a listener to state back exactly
word for word what a person said.
A) True
B) False
12. Rapport building can occur through the effective use of both nonverbal and verbal
communication in an interview setting.
A) True
B) False
13. By using Skype, a real-time, synchronous video interview can be conducted.
A) True
B) False
14. Using an interview protocol, an interviewer can ensure that the interview is informative
in tone by following the cooperative principle.
A) True
B) False
15. One strategy for achieving leave-taking in an interview is to say, “Is there anything else I
didn’t ask that you would like me to know?”
A) True
B) False
16. In a functional résumé, information is not in chronological order.
A) True
B) False
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17. By writing a cover letter, an applicant can provide a detailed, comprehensive review of
his or her work history and experience.
A) True
B) False
18. According to your text, a bona fide occupational qualification precludes an interviewer
from asking an applicant’s age.
A) True
B) False
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Answer Key