Name:
Class:
Date:
Copyright Cengage Learning. Powered by Cognero.
Page 1
1. The term used to describe the ways of thinking, acting, and understanding work that are shared by members of an
organization and reflect an organization’s distinct identity is called
a.
organizational structure.
b.
organizational culture.
c.
organizational hierarchy.
d.
organizational rituals.
e.
organizational rites.
ANSWER:
b
POINTS:
1
REFERENCES:
p. 172
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
11/15/2016 10:47 AM
2. The formal and informal links between members of an organization for the purpose of communication within the
organization are called
a.
communication networks.
b.
communication structure.
c.
communication hierarchies.
d.
communication team networks.
e.
communicational structural networks.
ANSWER:
a
POINTS:
1
REFERENCES:
p. 171
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Key Features of Organizations
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
9/27/2016 10:29 AM
3. What do the phrases “put something on the back burner,” “stir the pot,” and “give birth to a plan” reflect about
organizations?
a.
a sports language
b.
a masculine language
c.
a feminine language
d.
a hierarchical language
e.
an organizational language
ANSWER:
c
POINTS:
1
REFERENCES:
p. 174
QUESTION TYPE:
Multiple Choice
Name:
Class:
Date:
Name:
Class:
Date:
Name:
Class:
Date:
Copyright Cengage Learning. Powered by Cognero.
Page 4
c.
role.
d.
job description.
e.
employment expectation.
ANSWER:
c
POINTS:
1
REFERENCES:
p. 178
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
10/19/2016 11:26 PM
10. Store managers at Kids Clothing, Inc. are required to conduct weekly audits of the returns the store has processed.
This requirement is a
a.
ritual.
b.
rite.
c.
policy.
d.
rule.
e.
structure.
ANSWER:
c
POINTS:
1
REFERENCES:
p. 179
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
11/4/2016 4:24 PM
11. Organizational charts are means of formalizing ____________ rules.
a.
constitutive
b.
ritualistic
c.
regulative
d.
hierarchical
e.
organizational
ANSWER:
c
POINTS:
1
REFERENCES:
p. 179
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
10/19/2016 11:28 PM
Name:
Class:
Date:
Copyright Cengage Learning. Powered by Cognero.
Page 5
12. Diego and his supervisor have coffee together every Monday. This is an example of a
a.
rite.
b.
communication network.
c.
ritualistic rule.
d.
ritual.
e.
corporate expectation.
ANSWER:
d
POINTS:
1
REFERENCES:
pp. 177-178
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
11/4/2016 4:25 PM
13. Training workshops help organizations to manage change. This would be an example of
a.
a formal communication network.
b.
a ritual.
c.
a renewal rite.
d.
a policy.
e.
an enhancement rite.
ANSWER:
c
POINTS:
1
REFERENCES:
p. 177
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
9/27/2016 10:29 AM
14. Gerri was a new teacher and soon became friends with Julia, who had been a teacher at the school for several years. In
the course of their conversation, Julia told Gerri about the principal and what she could expect. This is an example of
a.
a personal story.
b.
a collegial story.
c.
a corporate story.
d.
a communication network.
e.
an organizational story.
ANSWER:
b
POINTS:
1
REFERENCES:
p. 176
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
TOPICS:
Organizational Culture
Name:
Class:
Date:
Name:
Class:
Date:
Copyright Cengage Learning. Powered by Cognero.
Page 7
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
p. 174
QUESTION TYPE:
True / False
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
9/27/2016 10:29 AM
19. The purpose of corporate stories is to help socialize new members into the culture of an organization.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
p. 175
QUESTION TYPE:
True / False
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
9/27/2016 10:29 AM
20. Holiday parties are examples of enhancement rights.
a.
True
b.
False
ANSWER:
False
POINTS:
1
REFERENCES:
p. 177
QUESTION TYPE:
True / False
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
10/19/2016 11:35 PM
21. Workplaces should encourage workplace friendships between supervisors and subordinates because they have few
drawbacks.
a.
True
b.
False
ANSWER:
False
POINTS:
1
REFERENCES:
p. 183
QUESTION TYPE:
True / False
Name:
Class:
Date:
Name:
Class:
Date:
Copyright Cengage Learning. Powered by Cognero.
Page 9
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
p. 175
QUESTION TYPE:
True / False
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
10/19/2016 11:42 PM
26. Collegial stories can be shared by coworkers to tell us what to expect and from whom.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
p. 176
QUESTION TYPE:
True / False
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
9/27/2016 10:29 AM
27. Communication between members of an organization creates, sustains, and sometimes alters the culture.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
p. 172
QUESTION TYPE:
True / False
HAS VARIABLES:
False
TOPICS:
Organizational Culture
DATE CREATED:
9/27/2016 10:29 AM
DATE MODIFIED:
9/27/2016 10:29 AM
28. Collegial stories teach new members how to get along with other members of the organization.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
p. 176
QUESTION TYPE:
True / False
HAS VARIABLES:
False
Name:
Class:
Date:
Name:
Class:
Date:
Name:
Class:
Date:
Name:
Class:
Date:
Name:
Class:
Date: