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Chapter 06: Language
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45. Which of the following is the least abstract definition of a successful college experience?
a better understanding of Western civilization
completion of the requirements listed on page 24 of the college catalog with a grade-point average of
2.0 or higher
the ability to express oneself clearly, understand principles of the arts and sciences, and have some
expertise in a chosen field of study
both intellectual and social adjustment
the ability to contribute to society
46. A speaker’s willingness to take responsibility for his/her thoughts or feelings can be indicated by the use of
47. “People from the East Coast are rude.” Which of the following abstraction problems is illustrated by this
statement?
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48. Which of the following is a way to avoid the abstraction in the statement “I’ve got to be a better student”?
“I’m going to spend two hours a day studying.”
“I’m going to try harder.”
“I’m going to get some help from some places on campus.”
“My mother and father will be happier if I’m a better student.”
“Instructors like students who try hard.”
49. If I say “here the drink bring,” I have violated a(n) __________ rule of our language.
50. Syntactic rules of language govern
the grammar of a language.
the ways in which speakers respond to symbols.
the words that become slang.
the creation of new tactics.
the way that semanticists create meaning
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51. Making an inference is a reasonable thing to do relationally as long as
you make a number of them.
you wait for the other to infer also.
the other person understands you.
you identify the inference to the other person.
you first describe the observable behavior that led to the inference.
52. Which of the following statements best illustrates a fact?
“It’s clear you shouldn’t have said that.”
“Fact number one: you said a dumb thing.”
“It’s a fact that playing mind games always backfires.”
“I heard you tell Tim you weren’t interested.”
“You should have thought about the result of saying you weren’t interested before you opened your
mouth.”
53. If you take an “easy” class your friend recommended and find it “hard,” you have had semantic problems
due to
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54. You are trying to hurt me.
55. You told Jimmy that I didn’t want to go out with him.
56. Why are you mad at me?
57. Jim wrote me a letter to help me get that job.
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58. Your children are disruptive.
may accomplish the goals of “I” language and sound less egotistical.
should be avoided when expressing personal feelings and thoughts.
can signal closeness and cohesiveness with others.
can offend another person in some circumstances.
All of these choices are correct.
60. When we study semantic rules, we learn that
words mean a lot in and of themselves.
understanding occurs as a result of users agreeing on the same meanings for words.
words typically can be interpreted in only one way.
meanings rest more in words than in the people who use them.
All of these choices are correct are true about semantic rules.
61. A behavioral description should include
in what circumstances the behavior occurs.
All of these choices are correct.
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None of these choices are correct.
62. Convergent speech patterns
demonstrate superiority over others.
express power and a sense of formality.
demonstrate affiliation with one another.
always utilize “I” statements instead of “you” statements.
None of these choices are correct.
63. “Frank is lazy” is an example of which semantic problem?
64. How could you increase the power of the statement “I, uh, think I’d be a little happier if you could make it on time.
Okay?”?
Revise the sequential placement.
None of the above increases the power of the statement.
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65. Communication researchers call the process of adapting one’s speech style to match that of others
66. Of the following statements, which is not characteristic of powerful speech?
It can help candidates in job interviews.
It often results in a favorable impression.
It is always preferred over less powerful forms of speech.
It gets different results in different cultures.
All of these choices are characteristic of powerful speech.
67. Highly abstract language can lead to which of the following problems?
all of these choices are correct
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68. What type of misunderstanding occurs when people assign different meanings to the same words?
69. A female employee may rely on __________ to interpret her older male boss’s statement, “You look very nice in that
sweater.”
70. Statements that basically cancel the thought that precedes them are
71. The Star Wars character, Yoda, is following a different set of __________ rules when he says things like “the dark
side are they.”
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72. Which of the following is an accurate statement from the “Swearing at Work” reading?
Hearers who are surprised by a speaker’s swearing are likely to deem the person as incompetent.
Swearing can express emotional intensity.
Swearing can be a term of endearment.
Not swearing can violate the norms of some organizations.
All of the above are accurate statements.
73. “Language is power.” Discuss this statement, using (a) an explanation of the types of powerful/powerless
language given in your text, and (b) examples of these types of language in your own life.
74. Describe what abstract language is and how you use unnecessarily abstract language that causes
communication problems. Give at least five examples. Tell how you could lower the level of abstraction in each
of the examples you have given or provide reasons why the higher-level abstraction is justified and relationally
beneficial.
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75. In your own words, explain the statement “meanings rest more in people than in words.” Cite examples from
your own experience.
76. According to your text, each language has its own unique style that distinguishes it from others. Explain the
three ways verbal styles vary across cultures. Include examples in your discussion.
77. Three linguistic habits often cause disagreements: fact-opinion confusion, fact-inference confusion, and
emotive language. Explain two of the habits and provide examples in your answer.
78. Analyze a recent misunderstanding that occurred because you and another person relied on different sets of
semantic or pragmatic rules. How could the situation have been avoided? What advice could you give to others
about this area of communication?