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Chapter 8: Adapting Communication to Cultures and Social Communities
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Page 1
1. A system of ideas, values, beliefs, customs, and language that is passed from one generation to the next and
sustains a particular way of life is known as __________.
a.
communication
b.
low-context communication style
c.
high-context communication style
d.
culture
e.
social communities
ANSWER:
d
POINTS:
1
2. The type of cultures in which people act relatively independent of others in the culture.
a.
individualistic
b.
collectivist
c.
low-context
d.
high-context
e.
cultural relativism
ANSWER:
a
POINTS:
1
3. Members of a collectivist culture __________.
a.
think of themselves more as part of a group
b.
regard each person as distinct from other people
c.
value personal freedom
d.
tends to have more assertive communication
e.
tends to have more competitive communication
ANSWER:
a
POINTS:
1
4. The type of communication styles used by individualistic cultures which are very explicit, detailed, and
precise are __________.
a.
high context
b.
social communities
c.
low-context
d.
ethnocentrism
e.
cultural relativism
ANSWER:
c
POINTS:
1
5. The social, symbolic, and material practices of a social group that shape its members’ perspectives and
communication processes are known as __________.
a.
understanding
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Chapter 8: Adapting Communication to Cultures and Social Communities
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b.
co-cultures
c.
standpoint
d.
ethnocentricism
e.
relativism
ANSWER:
c
POINTS:
1
6. The idea that any culture includes a number of social groups with distinct perceptions, identities, and ways of
interacting is associated with __________.
a.
standpoint theory
b.
person-centeredness
c.
multilingual orientation
d.
constructivism
e.
systematic desensitization
ANSWER:
a
POINTS:
1
7. Nonverbal communication expressions of the overall dominant European-American culture heritage in the
United States today is reflected __________.
a.
in a statue of Benjamin Franklin in front of the town library
b.
in a portrait of George Washington in a grade school classroom
c.
in a banner featuring a gay pride symbol displayed in a storefront window
d.
a and b
e.
a, b, and c
ANSWER:
d
POINTS:
1
8. Which of the communication cultures or co-cultures below tends to favor competitiveness in interaction,
limited emotional responsiveness, and a focus on accomplishing instrumental goals?
a.
feminine communication culture
b.
masculine communication culture
c.
Asian communication culture
d.
African American communication culture
e.
lesbian communication culture
ANSWER:
b
POINTS:
1
9. In general, which of the following characteristics best describes a management style favored by many
women?
a.
impersonal
b.
highly directive
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Chapter 8: Adapting Communication to Cultures and Social Communities
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c.
issue Oriented
d.
collaborative
e.
all of the above
ANSWER:
d
POINTS:
1
10. Men who are socialized in masculine communities typically __________.
a.
are competitive
b.
build friendships by doing things together
c.
prefer jokes that include aggression and sexual references
d.
focus talk on solving problems or getting things done
e.
all of the above
ANSWER:
e
POINTS:
1
11. The tendency to regard our culture and our way of life as normal and superior to other people and other
ways of life is known as __________.
a.
moral relativism
b.
cultural relativism
c.
ethnocentrism
d.
stereotyping
e.
standpoint theory
ANSWER:
c
POINTS:
1
12. Maggie is very nervous around devout Muslims. She thinks they don’t belong in the U.S., and never tries to
make any conversation with Muslims she comes across. Maggie’s actions are an example of __________.
a.
ethnocentrism
b.
assimilation
c.
resistance
d.
tolerance
e.
cultural relativism
ANSWER:
c
POINTS:
1
13. Phil attends a party being held in honor of a visitor from Great Britain. Phil notices that the visitor doesn’t
stand very close to those who are talking to her. Phil doesn’t assume that the visitor is being rude or unfriendly;
instead he wonders how personal space preferences in Great Britain differ from those in the United States. Phil
is practicing __________.
a.
resistance
b.
toleration
c.
understanding
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Chapter 8: Adapting Communication to Cultures and Social Communities
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d.
respect
e.
participation
ANSWER:
c
POINTS:
1
14. “I don’t approve of the gay lifestyle, but I can accept it.” This response reflects which of the following
orientations to cultural diversity?
a.
resistance
b.
tolerance
c.
understanding
d.
respect
e.
participation
ANSWER:
b
POINTS:
1
15. If you identify with a culture that emphasizes collective well-being, you are most likely to __________.
a.
rank personal freedom as more important than an orderly society
b.
think an honor reflects primarily on the individual who earned it
c.
avoid self-promotion
d.
state your position directly or strongly
e.
all of the above
ANSWER:
c
POINTS:
1
16. The importance of adapting communication to various cultures and social communities is reflected in
__________.
a.
our ability to accurately interpret nonverbal messages
b.
negotiate effectively with people of varied backgrounds
c.
avoiding differences with others
d.
both a and b
e.
all of the above
ANSWER:
d
POINTS:
1
17. We learn our own culture’s perspectives and rules by __________.
a.
studying about it in books
b.
learning our language through observing and interacting with others
c.
being born with it
d.
instinctively responding to nonverbal behaviors
e.
staying isolated from others
ANSWER:
b
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Chapter 8: Adapting Communication to Cultures and Social Communities
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POINTS:
1
18. Groups of people who live within a dominant culture yet also belong to another group that is distinct from
the mainstream culture are called __________.
a.
social communities
b.
low-context groups
c.
outliers
d.
new wave communities
e.
none of the above
ANSWER:
a
POINTS:
1
19. Mark decided to drop Professor Yang’s course after only the first week because he felt he did not like her
accent. He told a friend later that, “We pay good money to go to school here. They should at least hire teachers
who sound like one of us.” His attitude reflects __________.
a.
resistance
b.
tolerance
c.
understanding
d.
respect
e.
participation
ANSWER:
a
POINTS:
1
20. Being able to understand more than one group’s ways of using language such as what is practiced by many
Asian Americans, Mexican Americans, lesbians, gay men, and members of other groups that are simultaneously
part of a dominant and a minority culture is known as __________.
a.
multilingualism
b.
code switching
c.
respect
d.
understanding
e.
cultural relativism
ANSWER:
b
POINTS:
1
21. Communication is profoundly related to culture.
a.
True
b.
False
ANSWER:
True
POINTS:
1
22. When we communicate with others, we learn their culture’s views and rules.
a.
True
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Chapter 8: Adapting Communication to Cultures and Social Communities
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b.
False
ANSWER:
True
POINTS:
1
23. Eye-contact is a primary indicator of culture.
a.
True
b.
False
ANSWER:
False
POINTS:
1
24. Multiple cultures may exist within a single society and geographic region.
a.
True
b.
False
ANSWER:
True
POINTS:
1
25. Social communities include a number of cultures.
a.
True
b.
False
ANSWER:
False
POINTS:
1
26. Conventional nonverbal communication in a culture often reflects the perspective of dominant groups.
a.
True
b.
False
ANSWER:
True
POINTS:
1
27. Telling someone that you “understand” their experience because you’ve been in a similar situation is one
way of confirming the other person.
a.
True
b.
False
ANSWER:
False
POINTS:
1
28. Resistance is a response to social diversity that devalues other cultures.
a.
True
b.
False
ANSWER:
True
POINTS:
1
29. Toleration is a response in which we accept and approve differences between us and other social groups.
a.
True
b.
False
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Chapter 8: Adapting Communication to Cultures and Social Communities
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ANSWER:
False
POINTS:
1
30. Participation is a response to social diversity that involves incorporating practices of other social groups into
our own communication repertoires.
a.
True
b.
False
ANSWER:
True
POINTS:
1
31. __________ __________ claims that social groups within a culture distinctively shape the perceptions,
identities, and opportunities of members.
ANSWER:
Standpoint theory
POINTS:
1
32. __________ occurs when people give up their ways and adopt the ways of the dominant culture.
ANSWER:
Assimilation
POINTS:
1
33. __________ is the assumption that our culture is right and its norms are the only right ones.
ANSWER:
Ethnocentrism
POINTS:
1
34. __________ __________ is the idea that cultures vary in how they think, act, and behave, as well as in what
they believe and value.
ANSWER:
Cultural relativism
POINTS:
1
35. Denying the practices and validity of other cultures is a response to social diversity that is called
__________.
ANSWER:
resistance
POINTS:
1
36. Appreciating the validity and value of some other culture without adopting it is a response to diversity
known as __________.
ANSWER:
respect
POINTS:
1
37. __________ involves curiosity, rather than judgment, as we make active efforts to recognize differences are
rooted in cultural teachings.
ANSWER:
Understanding
POINTS:
1
38. When people are able to speak and understand more than one language, they are __________.
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Chapter 8: Adapting Communication to Cultures and Social Communities
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ANSWER:
multilingual
POINTS:
1
39. __________ is the response to diversity when we incorporate some practices and values of other groups into
our own.
ANSWER:
Participation
POINTS:
1
40. A culture includes a number of __________ __________, groups of people who live within a dominant
culture yet also belong to another social group or groups.
ANSWER:
social communities
POINTS:
1
41. Define culture and discuss at least three ways in which communication and culture are closely linked. Provide
examples for each of the three ways.
ANSWER:
No answer provided.
POINTS:
1
42. Identify the five responses in the process of adapting to cultural diversity. Provide an example of each response in the
same communication context.
ANSWER:
No answer provided.
POINTS:
1
43. Discuss the four guidelines for adapting communication to diverse cultures and social communities. Give examples
for each.
ANSWER:
No answer provided.
POINTS:
1
