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1. Nonverbal communication is estimated to account for what percentage of the total meaning of
communication?
a.
Less than 12%
b.
16–39%
c.
41–53%
d.
65–93%
e.
100%
ANSWER:
d
POINTS:
1
2. Which of the following is NOT true about nonverbal communication?
a.
it helps establish relationship-level meanings
b.
it is not always clear
c.
it interacts with verbal communication
d.
it reflect cultural values
e.
it does not vary over time
ANSWER:
e
POINTS:
1
3. Rachel doesn’t want to be interrupted while she’s speaking so she avoids looking at others until she has said
all she wants to say. Then she looks at the person who wants to respond. Rachel has used nonverbal behavior to
__________.
a.
establish relational level meanings
b.
establish content level meanings
c.
regulate interaction
d.
define her cultural standpoint
e.
demonstrate warmth
ANSWER:
c
POINTS:
1
4. Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person
is saying are nonverbal behaviors that convey which dimension of relational level meanings?
a.
responsiveness
b.
liking
c.
status
d.
power
e.
control
ANSWER:
a
POINTS:
1
5. Smiles, friendly touches, shaking hands are all signs of __________ in Western societies.
a.
liking
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b.
power
c.
interaction
d.
negotiations
e.
awareness
ANSWER:
a
POINTS:
1
6. All of the following can be used to express power, except __________.
a.
moving into someone’s space
b.
silence
c.
touching someone
d.
gestures
e.
all of these can be used to express power
ANSWER:
e
POINTS:
1
7. The term referring to body position and motions is __________.
a.
kinesics
b.
olfactics
c.
haptics
d.
proxemics
e.
artifacts
ANSWER:
a
POINTS:
1
8. Research has shown that babies in dysfunctional families are touched less often and less affectionately than
babies in healthy families. This type of nonverbal behavior is referred to as __________.
a.
kinesics
b.
haptics
c.
olfactics
d.
proxemics
e.
artifacts
ANSWER:
b
POINTS:
1
9. The study of our perception of odor and scents is known as __________.
a.
artifacts
b.
proxemics
c.
haptics
d.
olfactics
e.
kinesics
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ANSWER:
d
POINTS:
1
10. Nathan just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of
important times, and placing favorite objects on the bookshelves. Nathan has relied on what form of nonverbal
communication to personalize the new apartment?
a.
paralanguage
b.
artifacts
c.
kinesics
d.
proxemics
e.
appearance
ANSWER:
b
POINTS:
1
11. The study of space and how people use it is known as __________.
a.
kinesics
b.
olfactics
c.
haptics
d.
proxemics
e.
artifacts
ANSWER:
d
POINTS:
1
12. Caitlin is angry with her boyfriend, so she refuses to sit near him in the car or to let him get really close to
her while they are walking. To communicate her anger, Caitlin is relying on __________.
a.
artifacts
b.
chronemics
c.
proxemics
d.
paralanguage
e.
silence
ANSWER:
c
POINTS:
1
13. Joaquin came to the United States from Mexico three months ago and he is still having trouble
understanding Americans’ tendency to rush all the time. He is also surprised when his teachers are irritated if he
joins class a while after class has started. Joaquin’s confusion about American pace of life is based on which
aspect of nonverbal behavior?
a.
chronemics
b.
proxemics
c.
kinesics
d.
artifacts
e.
none of the above
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ANSWER:
a
POINTS:
1
14. During an argument, when Lisa tells her husband Scott, “It’s not what you said, it’s how you said it,” Lisa is
upset with Scott’s use of __________.
a.
artifacts
b.
chronemics
c.
proxemics
d.
kinesics
e.
paralanguage
ANSWER:
e
POINTS:
1
15. Which of the following is not a paralanguage behavior?
a.
raising volume when speaking
b.
pausing between words to emphasize certain words
c.
refusing to speak
d.
lowering pitch
e.
lowering volume when speaking
ANSWER:
c
POINTS:
1
16. Nonverbal communication involving touch is called __________.
a.
haptics
b.
Gestures
c.
Phatics
d.
Kinesics
e.
Dianetics
ANSWER:
a
POINTS:
1
17. Nonverbal physiological characteristics belong to a category called
a.
artifacts
b.
proxemics
c.
kinesics
d.
paralanguage
e.
physical appearance
ANSWER:
e
POINTS:
1
18. Elements of settings that affect how we feel, think and act are __________.
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a.
artifacts
b.
proxemics
c.
environmental factors
d.
paralanguage
e.
physical appearance
ANSWER:
c
POINTS:
1
19. How we perceive and use time to define identities and interaction is referred to as __________.
a.
chronemics
b.
artifacts
c.
proxemics
d.
paralanguage
e.
kinesics
ANSWER:
a
POINTS:
1
20. Vocal communication that is not actual words is known as __________. [pp. 104–105, II]
a.
chronemics
b.
artifacts
c.
proxemics
d.
paralanguage
e.
kinesics
ANSWER:
d
POINTS:
1
21. Unlike verbal communication, nonverbal communication is not ambiguous.
a.
True
b.
False
ANSWER:
False
POINTS:
1
22. Nonverbal communication is all aspects of communication other than words themselves.
a.
True
b.
False
ANSWER:
True
POINTS:
1
23. Nonverbal communication reflects cultural values.
a.
True
b.
False
ANSWER:
True
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POINTS:
1
24. People with high status and/or power tend to touch others and invade others’ space more than do people with
less power and/or status.
a.
True
b.
False
ANSWER:
True
POINTS:
1
25. Most nonverbal communication is instinctual; it is part of our genetic makeup.
a.
True
b.
False
ANSWER:
False
POINTS:
1
26. The position and motion of the body is known as proxemics.
a.
True
b.
False
ANSWER:
False
POINTS:
1
27. Body odors produced by pheromones may affect sexual attraction.
a.
True
b.
False
ANSWER:
True
POINTS:
1
28. Artifacts can be a part of proxemics, when they help us define our personal space.
a.
True
b.
False
ANSWER:
True
POINTS:
1
29. The absence of communicated sound is a type of nonverbal communication.
a.
True
b.
False
ANSWER:
True
POINTS:
1
30. It is best to interpret another’s nonverbal messages confidently.
a.
True
b.
False
ANSWER:
False
POINTS:
1
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31. I/You language can be used to describe both verbal and nonverbal communication.
a.
True
b.
False
ANSWER:
True
POINTS:
1
32. Nonverbal behaviors and what they are interpreted to mean vary from __________ to __________. [p. 94,
II]
ANSWER:
culture; culture
POINTS:
1
33. Nonverbal behaviors related to our perception of odor and scents are called __________. [p. 99, I]
ANSWER:
olfactics
POINTS:
1
34. Personal objects that announce identity and personalize spaces are called __________. [p. 100, I]
ANSWER:
artifacts
POINTS:
1
35. Elements of surroundings that affect us and how we communicate are called __________.
ANSWER:
environmental factors
POINTS:
1
36. How we perceive and use time is called __________.
ANSWER:
chronemics
POINTS:
1
37. Vocal communication that does not use words is __________.
ANSWER:
paralanguage
POINTS:
1
38. __________ is lack of communicated sound.
ANSWER:
silence
POINTS:
1
39. Nonverbal communication involving physical touch is called __________.
ANSWER:
haptics
POINTS:
1
40. How we use space is referred to as __________.
ANSWER:
proxemics
POINTS:
1
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41. __________ refers to body position and body motions.
ANSWER:
kinesics
POINTS:
1
42. A friend learns you are taking a course in interpersonal communication and remarks, “Wow, I’ll bet you know all
about how to read nonverbals. Tell me the rules.” Write out your response to your friend. Be sure to address the
assumption behind your friend’s statement as well as what you might tell the friend about “rules.”
ANSWER:
No answer provided.
POINTS:
1
43. A restaurant owner comes to you for advice. She has just realized that, although, there are always customers waiting
at lunch and dinnertime, diners are taking so long to eat that she is losing money. She wants to know if there is anything
she can do to make diners eat more quickly so that she can make a larger profit. Based on your knowledge of how various
nonverbal behaviors affect us, what would you tell the restaurant owner?
ANSWER:
No answer provided.
POINTS:
1
44. Discuss the five ways that nonverbal behavior can interact with verbal communication. Give an example of each type
of interaction.
ANSWER:
No answer provided.
POINTS:
1