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Name:
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Chapter 1: A First Look At Communication
Copyright Cengage Learning. Powered by Cognero.
Page 1
1. Given any typical day, how often does a person communicate?
a.
roughly 15-20 times a day
b.
continually throughout the day
c.
less than 5 times a day
d.
roughly 100-200 times a day
e.
roughly 200-300 times a day
ANSWER:
c
POINTS:
1
2. Author Julia Wood mentions which of the following factors affect her point of view in the textbook?
a.
being a woman
b.
her research and reading the research of others
c.
being from a middle income family
d.
being white
e.
all of these factors affect her point of view in the textbook
ANSWER:
e
POINTS:
1
3. According to surveys of companies, the most important quality they look for in a job applicant is
__________.
a.
technical skill
b.
a degree from an accredited university
c.
the ability to communicate effectively
d.
practical experience
e.
a willingness to relocate
ANSWER:
c
POINTS:
1
4. Communication skills are vital to civic life because __________.
a.
our society is socially diverse in nature
b.
personal disclosures are important
c.
the connection between communication and identity
d.
communication directly influences our well-being
e.
all of the above are reasons why communication is vital to civic life
ANSWER:
a
POINTS:
1
5. The process nature of communication means __________.
a.
a given interaction has a definite beginning and ending
b.
what happens in one encounter has little impact on other encounters we have
c.
communication rarely, if ever, changes
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Chapter 1: A First Look At Communication
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Page 2
d.
our interactions with others are ongoing and dynamic
e.
we can stop communicating
ANSWER:
d
POINTS:
1
6. The statement that communication is systemic means that __________.
a.
symbols construct our meanings
b.
communication changes over time
c.
there is a content level and a literal
d.
it is studied in an organized manner
e.
the various parts affect each other
ANSWER:
e
POINTS:
1
7. The openness of a system is __________.
a.
the extent to which a system strives to sustain equilibrium
b.
the extent of interaction within a system
c.
the extent to which a system affects and is affected by outside factors and processes
d.
the extent of absolute balance in a system
e.
the extent to which someone is willing to communicate
ANSWER:
c
POINTS:
1
8. The literal meaning of a message is referred to as __________.
a.
relational level of meaning
b.
connotative level of meaning
c.
bypassed meaning
d.
content level of meaning
e.
inferential level of meaning
ANSWER:
d
POINTS:
1
9. Symbols can be described as __________.
a.
appropriate verbal and nonverbal behaviors
b.
abstract, arbitrary, and ambiguous representations of other things
c.
a group of interrelated parts that affect one another
d.
figures which cause absolute balance in a system
e.
anything that interferes with the intended meaning of communication
ANSWER:
b
POINTS:
1
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Chapter 1: A First Look At Communication
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Page 3
10. Jane knocked on the door of her friend’s house. She wanted to talk with her friend about a disagreement they
had earlier in the day. When her friend answered the door, she said “May I come in? The content level of Jane’s
request was __________.
a.
she found her friend approachable
b.
she wanted her friend’s permission to enter
c.
she was disappointed in her friend’s action
d.
she should have talked to her friend earlier
e.
she will have a hard time talking to her about the issue
ANSWER:
b
POINTS:
1
11. The most simplistic communication models are __________.
a.
transactional
b.
interactional
c.
linear
d.
bifocal
e.
directional
ANSWER:
c
POINTS:
1
12. The major distinction between the linear and interactive models of communication is __________.
a.
the linear model allows for the concept of noise interfering with communication
b.
the interactive model includes both a source and receiver
c.
the interactive model allows for the concept of noise interfering with communication
d.
the linear model identifies a distinct message
e.
the interactive model includes feedback, or a response to the message
ANSWER:
e
POINTS:
1
13. Bart tries to concentrate during a particularly difficult lecture, but finds that he is more focused on the
instructor’s unique dialect and delivery style. This is an example of __________.
a.
noise
b.
feedback
c.
transaction
d.
social diversity
e.
both a and c
ANSWER:
a
POINTS:
1
14. George Herbert Mead’s statement that humans are talked into humanity means __________.
a.
people have to be calmed into acting with civility
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Chapter 1: A First Look At Communication
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b.
we gain our personal identity by interacting with others
c.
by communicating people automatically become human
d.
only humans can talk
e.
none of the above
ANSWER:
b
POINTS:
1
15. Communication in personal relationships __________.
a.
helps solve problems
b.
involves personal disclosures
c.
sustains the daily rhythms of intimate connections
d.
all of the above
e.
a and b
ANSWER:
d
POINTS:
1
16. Communication is __________.
a.
a process
b.
systematic
c.
symbolic
d.
all of the above
e.
none of the above
ANSWER:
d
POINTS:
1
17. The content level of meaning __________.
a.
is always verbal
b.
is language
c.
is the literal message
d.
is psychological
e.
is cultural
ANSWER:
c
POINTS:
1
18. The relationship level of meaning __________.
a.
is the connection between symbols and things
b.
focuses on the meaning of sounds only
c.
expresses the relationship between communicators
d.
is not a process
e.
is only found in verbal expression
ANSWER:
c
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Chapter 1: A First Look At Communication
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Page 5
POINTS:
1
19. Harold Laswell constructed a(n) __________ model of communication.
a.
circular
b.
cubic
c.
qualitative
d.
linear
e.
reified
ANSWER:
d
POINTS:
1
20. Wilbur Schramm constructed a(n)__________ model of communication.
a.
round
b.
flat
c.
interactive
d.
proactive
e.
deterministic
ANSWER:
c
POINTS:
1
21. People who communicate well have an advantage in their personal, social, and professional life.
a.
True
b.
False
ANSWER:
True
POINTS:
1
22. Communicating with other people promotes personal health.
a.
True
b.
False
ANSWER:
True
POINTS:
1
23. Communication is vital for maintaining civic engagement in societies, unless they are democratic and
pluralistic.
a.
True
b.
False
ANSWER:
False
POINTS:
1
24. In communication systems all parts of a system interact and affect each other.
a.
True
b.
False
ANSWER:
True
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Chapter 1: A First Look At Communication
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Page 6
POINTS:
1
25. Homeostasis is a state of equilibrium with a system.
a.
True
b.
False
ANSWER:
True
POINTS:
1
26. A living system can sustain absolute equilibrium.
a.
True
b.
False
ANSWER:
False
POINTS:
1
27. We have direct access to the thoughts and feelings of those with whom we communicate.
a.
True
b.
False
ANSWER:
False
POINTS:
1
28. Linear models capture the process character of communication.
a.
True
b.
False
ANSWER:
False
POINTS:
1
29. In the transactional model of communication, each person participates simultaneously as a sender and
receiver of messages.
a.
True
b.
False
ANSWER:
True
POINTS:
1
30. Communication research is a vital and growing field of work.
a.
True
b.
False
ANSWER:
True
POINTS:
1
31. The abstract, arbitrary, and ambiguous representations we use to represent our experience are __________.
ANSWER:
symbols
POINTS:
1
32. __________ is anything that interferes with the intended meaning of communication.
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Chapter 1: A First Look At Communication
Copyright Cengage Learning. Powered by Cognero.
Page 7
ANSWER:
noise
POINTS:
1
33. The earliest models of communication which described communication as one-way, are known as
__________ models.
ANSWER:
linear
POINTS:
1
34. __________ is the response we have to a message.
ANSWER:
feedback
POINTS:
1
35. The __________ model of communication best represents communication as a shared and complex process.
ANSWER:
Transactional
POINTS:
1
36. A process is __________ and __________.
ANSWER:
ongoing; dynamic
POINTS:
1
37. A __________ consists of interrelated parts that affect one another.
ANSWER:
system
POINTS:
1
38. __________ is the extent to which a system affects and is affected by outside factors and processes.
ANSWER:
Openness
POINTS:
1
39. Systems seek a state of equilibrium, or __________. [p. 12, I]
ANSWER:
homeostasis
POINTS:
1
40. Abstract, arbitrary, and ambiguous representations of other things are __________.
ANSWER:
symbols
POINTS:
1
41. Define communication. Identify and describe the four key features of communication.
ANSWER:
No answer provided.
POINTS:
1
42. According to Wood, the study of communication is valuable for four major reasons. Identify and describe each of
them.
ANSWER:
No answer provided.
POINTS:
1
Name:
Class:
Date:
Chapter 1: A First Look At Communication
Copyright Cengage Learning. Powered by Cognero.
Page 8
43. Define the content and relational levels of meaning in communication. Provide an example of each level of meaning
and explain how they work together.
ANSWER:
No answer provided.
POINTS:
1
44. Compare and contrast the three generations (or types) of models and communication discussed in Chapter One. State
which model you think is best and explain your reasons for your choice.
ANSWER:
No answer provided.
POINTS:
1
45. Chapter One defined communication as systemic. Explain what this means and why it is important for thinking about
interaction in a socially diverse society. Provide concrete examples of system principles you discuss in your response.
ANSWER:
No answer provided.
POINTS:
1
