1. Itisimportanttotaketimetopreparebeforeasituationthatrequiresskilledlistening.​
a. True
b. False
2. Effectivelistenersknowwhentouncriticallyacceptideasandinformationtheyencounter.​
a. True
b. False
3. Listenerssharetheethicalresponsibilityformeaningsthatcomeoutofspeeches.​
a. True
b. False
4. Accordingtothe90/10principle,allpeople’sweaknessesaretheoppositeoftheirstrengths.​
a. True
b. False
5. Takingnotescandistractfromeffectivelylisteningtoaspeaker.​
a. True
b. False
6. ​WhichofthefollowingisNOTawaytolisteneffectivelybybeingcuriousandcritical?
a. ​Beopentothespeaker’spointofview
b. ​Takinglotsofnotes
c. ​Followthestructureofthespeech
d. ​Assessthespeaker’sclaims
e. ​Alloftheanswerchoicesarewaystolistencriticallyandcuriously.
Name: Class: Date:
Chapter 2 Listening and Providing Feedback
7. Whengivingfeedback,whichofthefollowingisNOTsuggestedbyyourtext?​
a. ​Givepositivesuggestionsfirst
b. ​Givesuggestions,notorders
c. ​Berealisticabouttheamountoffeedbackaspeakercanreceive
d. ​Prioritizefeedback,focusingongivingthemostimportantfeedbackfirst.
e. ​Makefeedbackgeneralratherthanspecific
8. Whenlisteningasaconsultanttoaspeaker,usethefollowingprinciplesofconstructivefeedbackEXCEPT:​
a. ​bevaguetoavoidhurtingthespeaker’sfeelings.
b. ​startwiththenegative.
c. ​givesuggestions,notorders.
d. ​makeimportantcommentsfirst.
e. ​Both”bevague”and”startwiththenegative”shouldbeavoided.
9. AllofthefollowingarelisteningpitfallsEXCEPT:​
a. ​daydreaming,doodling,anddisengaging.
b. ​allowingyourselftobedistractedbysuperficialqualitiesofthespeaker.
c. ​failingtomonitoryourdemeanor.
d. ​Alloftheanswerchoicesarelisteningpitfallsandshouldbeavoided.
10. Whichofthefollowingisawaytoprepareforskilledlistening?​
a. ​Trytosmiletheentirespeechtosupportthespeaker
b. ​Preparequestionsaheadoftime
c. ​Decideonyourpurposeasalistener
d. ​Getacaffeineboosttobemorealert
11. Revise the following statements so they better adhere to the principles of constructive feedback:
You sound boring when you speak.
Ican’tunderstandyou.
Your speech was good.​
Name: Class: Date:
Chapter 2 Listening and Providing Feedback
12. Giveatleasttworeasonswhyitisimportanttodevelopsensitivityfordifferentaccents.​
13. Explainhowalistenercanbebothcuriousandcritical.​
14. Describetherelationshipbetweeneffectivespeakingandlistening.​
15. Whatdoyourauthorsmeanwhentheysayyoushouldpreparetolisten?​
16. Describetwowaysyoumightlistentooptimizeyourlearningwhengatheringinformationforyourspeech.​
17. How is planning your rebuttal to a speaker’s claim similar to critically assessing a speaker’s claim? How are they
different?​
Name: Class: Date:
Chapter 2 Listening and Providing Feedback