Chapter 03: Ethics in a Diverse Society.
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30. In The Magic of Dialogue, Daniel Yankelovich defines empathy as ________
putting aside a know-it–all attitude.
scrutinizing your own assumptions with an open mind.
regarding each other’s opinions as important.
understanding other perspectives and identifying emotionally.
avoiding demonizing the other side.
31. According to Daniel Yanelovich, dialogue requires which set of conditions?
respons-ibility and authenticity
mutuality, synergy, open-mindedness
equality, empathy, examination
accommodation, authenticity, active listening
inclusiveness and invitational rhetoric
32. Which of the following is NOT one of Amitai Etzioni’s rules of engagement for productive dialogue?
Don’t demonize the other side or depict it as completely negative.
Don’t feel you must deal with every issue.
Don’t abandon your personal convictions.
Talk more about non-negotiable rights than needs, wants, and interests.
Don’t offend the other party’s deeply held moral commitments.
33. Which social virtue is grounded in courtesy and involves choosing to understand and work with others?