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a. claim
b. comparative advantages
c. causal
d. either a or c
21. When using a position statement of value, which organizational pattern should you
choose?
a. criteria-satisfaction
b. causal
c. comparative advantages
d. any of the above
22. Which of the following is not a time to present only one side of the argument?
a. When listeners are fairly knowledgeable about your topic.
b. When listeners agree with your proposal.
c. When listeners know nothing about your topic.
d. When you want listeners to take immediate action.
23. When you provide a “brief look” at an opposing argument to try to make your audience
immune to that counter argument, you are acting according to what theory?
a. Safest Course
b. Inoculation
c. Problem-Solution
d. Persuasive Speaking
24. Appeals designed to arouse negative emotions are called what kind of appeals?
a. fear
b. motivational
c. exaggeration
d. fabrication of similarities
25. What kind of topic has at least two views?
a. A topic that fits your assignment.
b. A controversial topic.
c. A topic about which you feel strongly.
d. A topic you already know a lot about.
True/False
26. Persuasion is simply offering information and letting the audience make up their own
minds.
27. To persuade, you must limit the number of options that are perceived as acceptable.
28. A speech to intensify social cohesion is for people who need to recommit to an action.
29. Persuasive speakers who use pathos effectively should plan for their audience to be
very upset, even teary eyed.
30. If you want your speech to be really persuasive it is best to use all three types of
appeals: ethos, pathos and logos.
31. In a speech to actuate, you might want to give the audience more than one request for
action.
32. A single word is not enough for a position statement because it does not specify the
speaker’s position.
33. A policy question asks if evidence of harm exists
34. An ad hominem fallacy attempts to divert attention from a weak argument by attacking
a person.
Short Answer/Essay
35. List and define five of the seven most common types of fallacious reasoning.
36. Discuss the main difference between speeches to convince and speeches to actuate.
Give an example of each that clearly reflects the differences. Which type do you think
would be most ambitious? Why?
37. List the four guidelines suggested by the text for choosing a persuasive speech topic.
Briefly explain why each is important.
38. Define the terms statement of fact, a statement of value, and a statement of policy.
Provide an example not mentioned in the book for each kind of statement.
Fill in the Blank
39. ________________ is communication that is intended to influence choice.
40. The ________________ justifies the evidence and shows how it supports the claim.
41. The speech to intensify ________________ cohesion works with audience members who
are already in intellectual agreement and have taken action but need to be motivated.
42. A(n) ________________ statement is similar to the exact purpose of an informational
speech.
43. ________________ reasoning presents a conclusion first and then supports it using specific
cases.
CHAPTER ELEVEN: Special Occasion Speaking
Multiple Choice
1. Aristotle divided speaking into categories. The type dealing with special occasion
speaking is:
a. forensic
b. epideictic
c. deliberative
d. pathogenic
2. Special occasion speeches differ from informative and persuasive speeches in all of the
following ways except:
a. They do not deal with controversial issues
b. They do not offer large doses of new knowledge
c. They do not attempt to change the way audiences think or act
d. They present detailed instructions
3. You should include something in your introduction that evokes the common __________
and feelings that brought your audience together.
a. values
b. emotions
c. beliefs
d. ceremonial practices
4. An effective speech of introduction should do all of the following except:
a. encourage the audience to listen
b. tell the audience enough about the featured speaker so they will understand the
person’s qualifications
c. answer questions about the featured speaker’s background and qualifications
d. welcome the featured speaker to the stage and repeating his or her name
5. To avoid embarrassment during a speech of introduction, a speaker should:
a. avoid looking at the person he or she is introducing
b. read slowly from his or her notecards
c. keep his or her remarks brief
d. verify all facts about the speaker he or she will introduce
6. Which of the following is a phrase to avoid in a speech of introduction?
a. “Here is a person who needs no introduction…”
b. “Without further ado…”
c. “We have none other than …”
d. All of the above
7. A type of commemorative speech that only lasts a minute or two is a:
a. tribute
b. toast
c. commendation
d. eulogy
8. A speech where you remember someone who has just died is a ____________ speech.
a. tribute
b. toast
c. commendation
d. eulogy
9. Which of the following is a speech that rekindles the relationships between the speaker
and the audience while recognizing the occasion?
a. tribute
b. toast
c. commendation
d. eulogy
10. A type of speech where the speaker will need to include plenty of attention-getting
material throughout the speech is the:
a. after-dinner speech
b. award presentations
c. introduction speech
d. tribute speech
True/False
11. Because ceremonial speeches fall into a special category of speech types, it is not
necessary to establish your credibility within your speech.
12. Aristotle recognized ceremonial speeches as a class of oratory that focused on praise or
blame.
13. Because introduction speeches are so common, audience members are more accepting of
platitudes, such as, “here is someone who needs no introduction...”.
14. You can accurately guess what someone’s preferred title is by knowing what other people
like the person you are introducing prefer.
15. The proper way to demonstrate modesty in an acceptance speech is to state that you do
not really deserve the award.
16. A toast is a speech of introduction.
17. Your praise during a eulogy should demonstrate the perfection of the deceased.
18. Though an after-dinner speech is meant to be entertaining, there is not need to keep
audience members laughing constantly.
Short Answer/Essay
19. Discuss the organization of a special occasion speech. What should be included in the
introduction and conclusion of special occasion speeches?
20. What should be accomplished in a speech of introduction? Discuss some considerations
you must make to deliver an effective speech of introduction.
21. What are the three types of commemorative speeches? Explain how they are similar and
how they are different.
22. Describe the purpose of an after-dinner speech. When are these speeches typically
delivered? Explain some considerations to make when developing and delivering an
after-dinner speech.
Fill in the Blank
23. In Aristotle’s Rhetoric, he divided speaking into three categories, forensic, deliberative,
and _____________.
24. A(n) _______________ is one of the most common types of ceremonial speaking.
25. When delivering a speech of introduction, you should make sure all of the information
about the speaker is _______________
26. An after-dinner speech should avoid _____________ and complicated content.
27. A reassurance that life will continue is a typical component of a(n) ______________.
28. A ceremonial speech where the speaker needs to pay special attention to speaking with
sufficient volume and clear enunciation to overcome the sounds of the room is a(n)
______________.
CHAPTER TWELVE: Group Speaking
Multiple Choice
1. Which of the following is true about people who can work effectively in groups?
a. They are more likely to succeed in today’s rapidly changing job market.
b. They are more likely to fail in today’s rapidly changing job market.
c. They are more likely to lose promotions because they do not stand out.
d. None of the above.
2. Approximately how many members does a small group speech have?
a. two to three
b. three to seven
c. six to eight
d. seven or more
3. Which of the following is a group presentation format that might be used for a group
presentation?
a. panel
b. symposium
c. forum
d. All of the above.
4. The visual aid of choice for a group presentation tends to be which of the following?
a. video
b. hand-held models
c. computer slides
d. white boards
5. In order to adapt your visual presentation when you are being taped, you should do all of
the following EXCEPT:
a. choose the color of your clothes carefully
b. avoid looking directly into the camera
c. avoid shiny jewelry
d. do not slump or fidget
6. The group speaking format where each member presents a two to ten minute presentation
on the topic is called a:
a. symposium.
b. panel.
c. forum.
d. video conference.
7. The group speaking format where members informally discuss a problem in front of an
audience is called a:
a. symposium.
b. panel.
c. forum.
d. video conference.
8. The group speaking format where members openly participate with the audience in a
discussion is called a:
a. symposium.
b. panel.
c. forum.
d. video conference.
9. Which of the following is a kind of forum that allows a large group of people to actively
participate in a discussion that usually follows a panel or symposium?
a. question and answer
b. buzz group
c. problem-solving
d. All of the above
10. When problem solving the stage at which the group sets the guidelines, boundaries,
standards, or rules against which the team agrees to evaluate or judge proposed solutions
to the problem is which of the following?
a. Identify the problem
b. Analyze the problem
c. Establish criteria
d. List possible solutions
11. Effective group members have which of the following attributes?
a. They are good communicators.
b. They are willing to attend meetings.
c. They are knowledgeable about the topic under discussion.
d. All of the above
12. Which of the following is not a helpful guideline for creating an effective group?
a. Select people who add to the cultural diversity of the group.
b. Select people who have worked with successful groups in the past.
c. Select people who are young so you get the freshest ideas.
d. Select people who like to work in groups.
13. If you are performing a function that must be performed for the group to solve its
problem, then you are performing a:
a. leader role
b. task role
c. member role
d. maintenance role
14. If you are performing a function that must be performed in order to maintain the
interpersonal relationships and harmony of the group, then you are performing a:
a. leader role
b. task role
c. member role
d. maintenance role
15. Which of the following is a dysfunctional role?
a. gatekeeping
b. elaborating
c. storytelling
d. recording
16. How should you handle a dysfunctional team member?
a. Make direct eye contact with him or her.
b. Avoid interrupting them until they are finished with the dysfunctional behavior.
c. Assign him or her a specific task.
d. All of the above.
True/False
17. Group presentations have the disadvantage of shared responsibility.
18. Group presentations require more time to develop than individual presentations.
19. Hot colors and lots of white are the best colors to wear for a recorded presentation.
20. An effective symposium has a chairperson.
21. For a question-and-answer forum you should try to anticipate the questions that will be
asked.
22. The best size for a buzz group forum is five to seven people.
23. When you discuss the implementation of solutions you discover how all of your ideas are
going to work well.
24. When you can choose your own group members you should seek people who are new to
group work and who think they won’t like it so you can control them.
25. A group leader is most effective when he or she is emotionally involved with the topic.
26. Dysfunctional roles are necessary for the smooth functioning of any group.
REF: p. 323 ANS: F
Short Answer/Essay
27. List and briefly describe/define the three task roles, three maintenance roles, and three
dysfunctional roles that can impact a group.
28. List and briefly describe/define the six steps of the basic problem-solving procedure as
identified in the text?
29. Describe the four special problem-solving formats and give an example of when you
might use each of them.
30. List and define the six pointers of effective group member participation identified in your
text. Which of these do you consider most important? Why?
Fill in the Blank
31. A brief outline of main points presented in graphic or picture form is called a
_______________.
32. _______________ is a procedure used by groups to move from a current problem to a
desired solution or goal.
33. Although no formal speeches are presented, in a_______________ discussion team
members should contribute freely because they are organized, well-prepared, and have
a specific purpose.
34. Groups need to have an appointed leader or coordinator when the group is larger than
_______________.
35. Giving and seeking information are _______________ roles.
36. Encouraging and harmonizing are _______________ roles.
