REF: pp. 207
11. Varying volume, pitch, emphasis, rate, and pauses in a natural manner is called:
a. vocal variety
b. vocal fillers
c. vocal volume
d. vocal technique
12. Which of the following is true about your volume?
a. You need to be heard all over the room.
b. You need to vary your volume to make the speech interesting.
c. You need to increase or decrease your volume to emphasize words or phrases.
d. All of the above
13. An upward pitch at the end of a sentence is usually thought to do all of the following
except:
a. indicate boredom
b. suggest a desire for approval
c. signal a question
d. imply doubt
14. Falling pitch inflection at the end of a sentence usually indicates:
a. a question
b. a statement or understanding
c. doubt
d. boredom
15. If you want to sound authoritative you should limit your use of :
a. pitchstep.
b. upspeak.
c. inflection.
d. all of the above.
16. Groups of words preceded and followed by pauses are:
a. participles
b. sentences
c. ideas
d. phrases
17. The clear and distinct production of speech sounds is called:
a. pronunciation
b. articulation
c. enunciation
d. projection
18. Saying words according to standard usage is called:
a. pronunciation
b. articulation
c. enunciation
d. projection
19. The behaviors a speaker uses to promote a sense of closeness and personal interaction
with audience members are known as the speaker’s (pp. 209-210)
a. verbal delivery style
b. live silence
c. immediacy behaviors
d. oral style
20. Immediacy is achieved by:
a. verbal behaviors
b. visual behaviors
c. vocal behavior
d. all of the above
21. All of the following are examples of verbal behaviors which promote immediacy
except:
a. referring to the group as “you” or “your”
b. use of appropriate humor
c. praising or congratulating individuals
d. asking for opinions or questions
22. All of the following are examples of visual behaviors which promote immediacy
except:
a. eye contact that is direct and sustained
b. formal gestures used primarily for emphasis
c. smiling at individuals and to the whole group at appropriate times
d. relaxed posture and movement
23. When rehearsing your speech, you should:
a. practice using some kind of speaking notes
b. practice your speech out loud
c. practice using your visual aids or objects
d. all of the above
True/False
24. Speaking from memory helps the speaker react to listener feedback.
25. A quality audience will not use your appearance to assess your status or credibility.
26. Speaking from a manuscript is much harder than speaking extemporaneously from
notes.
27. A good speaker will use long, technical words to impress the audience.
28. Ambiguous words can be unethical when used deliberately to sway an audience.
29. It is important to keep your volume consistent throughout your speech.
30. Immediacy behaviors work to decrease the psychological distance between a speaker
and the listeners.
31. Correct pronunciation is also known as emphasis.
REF: pp. 210-211 ANS: F
Short Answer/Essay
32. List the four methods of delivery. For each method:
A. Give one example of when the method would be appropriate
B. Give two drawbacks of the method
C. Give one advantage of the method
D. Give one guideline for effective use of the method
In your opinion, which method is usually the most effective? Why?
REF: pp. 190-193
33. List and briefly explain the four reasons why word choice is important.
REF: p. 194
34. Briefly discuss the importance of vocal variety and the effect each can have on the
audience.
REF: pp. 208-211
35. Why is practicing your speech important to aid your delivery? Explain your answer.
Provide suggestions for how you can practice more effectively.
REF: pp. 213-215
Fill in the Blank
36. A(n) _______________ speech is not memorized or written out word for word; it is
developed and presented from brief notes.
ANS: extemporaneous
REF: p. 190
37. _______________ words are concrete rather than abstract.
38. _______________ speeches are usually given by politicians and top-level business and
professional people who often give copies of their speeches ahead of time to the media.
39. _______________ words describe intangible concepts that are difficult to picture.
40. _______________ are body movements and gestures that are so specific that they
easily replace a word or idea.
CHAPTER NINE: Informative Speaking
Multiple Choice
1. An informative speech is meant to do all of the following except:
a. introduce the latest information about a topic
b. deepen your listeners’ knowledge of a complicated term
c. aid your listeners’ mastery of a skill
d. influence choices or opinions
2. A speaker gave a speech about the effects of second-hand smoke. As a result, three
audience members chose not to smoke when in the company of non-smoking friends.
The speech would be best categorized as:
a. purely informational
b. purely persuasive
c. indirectly persuasive
d. demonstration
3. Effective speakers do all of the following except:
a. use tact, allowing the audience to retain feelings of self-worth.
b. distort facts on visual aids to prove a point.
c. avoid exaggerated or embellished facts.
d. express ideas in a clear and easy–to-understand manner.
4. What should you do when an object is not large enough to be seen by your entire
audience?
a. pass it around
b. show photographs
c. choose a different topic
d. all of the above
5. The focus of an informational speech is all of the following except:
a. convince the audience to accept a new perspective
b. increasing awareness about the latest information on a topic
c. promoting understanding of a difficult concept
d. promoting understanding of an unfamiliar term
6. A speaker gives a speech about how to take better vacation photographs. The main
points of the speech are what equipment to use, how to compose a shot involving only
landscape, and how to compose a shot including people. The speaker’s visuals include
two different kinds of cameras, several lenses, and several enlarged photographs on
transparencies, which show good and bad examples of composition. This speech is best
categorized as:
a. informational
b. persuasive
c. indirectly persuasive
d. demonstration
7. According to the text, a narration or story has two important qualities:
a. factual and concise
b. probability and fidelity
c. technical and reliable
d. complex and truthful
8. The first step in preparing an informative speech should be:
a. research the topic
b. determine the topic
c. organize the main points
d. analyze the audience
9. When analyzing the audience, you should try to find out these things except:
a. demographics
b. attitudes, beliefs or values
c. friendly, neutral, uninterested, hostile
d. what they have been doing before your presentation
10. Why would you want to analyze the demographic characteristics of your audience?
a. To know their general opinions of you as a speaker.
b. To make the speech relevant and beneficial to them.
c. To find out if they will be neutral to my topic.
d. To determine what kinds of visual aids will be most effective.
11. A vivid, detailed description you paint using words is called a:
a. description.
b. narration.
c. definition.
d. information.
12. Which organizational pattern is used most often in informative speeches?
a. chronological
b. geographical
c. topical
d. causal
13. The key component of unintentional plagiarism, as demonstrated by it’s inclusion in
every example of plagiarism, is:
a. not citing the source you use, regardless of whether or not you paraphrase the
information or use it word-for-word
b. paraphrasing information from a source to use in your speech
c. taking information word-for-word from a source to use in your speech
d. using information from any online site or blog to use in your speech
True/False
14. One of the primary differences between informative and persuasive speeches is the
speaker’s goal.
15. When giving a demonstration speech, you should merely tell the audience how to do
something, but never attempt to actually show them.
16. Informational speeches generally cover topics not appropriate for demonstration
speeches.
17. Demonstration speeches promote understanding-knowing.
18. An effective informative speech will use visual aids present facts and relationships
without distortion.
19. A rough draft outline can help you with your research.
20. Using color and underlining on your speaking notes will distract you during your
speech.
21. Speaking notes should be as brief as possible, preferably an outline using keywords or
phrases.
22. You must practice your speech physically, but you can generally assume your
technology will work.
Short Answer/Essay
23. Select a broad topic (other than the example provided in the text) that could be
developed into either a demonstration or informational speech. Indicate how each
would be developed, including what visuals you might use. Which approach do you
think would be most effective? Why?
REF: pp. 221-226
24. List the tools that are effective in aiding understanding and memory for informative
speeches. Choose two of these tools and provide a definition of each. When are these
tools most effective to use?
REF: pp. 228-230
25. There are nine “stickiness” tips listed in your text. Which three are the ones that you
think would be most effective? Why? Give an example for each of the tips you choose.
26. Discuss the advantages of preparing outlines and speaking notes instead of writing your
speech out word for word.
REF: p. 238
Fill in the Blank
27. An informative speech is one that promotes _______________ of an idea, conveys a
body of related facts, or demonstrates how to do or make something.
28. All informative speeches can be divided into two broad categories: _______________
speeches and informational speeches.
29. A demonstration speech requires effective _________ supporting materials such as
graphics, charts, pictures, or objects.
30. A(n) _______________ is a story about real or imagined things, people, or events told
with detail and enthusiasm.
31. Malcolm Gladwell (2002) defines the _______________ as the part of a message that
“makes an impact. You can’t get it out of your head” (p. 25).
32. To add polish to your speech, you must transform your rough-draft outline into a
_________ outline.
REF: p. 238
CHAPTER TEN: Persuasive Speaking
Multiple Choice
1. Persuasion is:
a. a method of tricking the audience
b. using manipulation to change the minds of the audience
c. being ambiguous
d. about influence, not coercion
2. In an effective persuasive speech, the speaker:
a. avoids letting the audience realize the speech is persuasive
b. begins to persuade in the introduction
c. begins to persuade by the final main point
d. waits until the conclusion to attempt to persuade
3. When fewer people agree with you at the end of the speech then at the beginning of the
speech, it is referred to as:
a. informational speaking.
b. the boomerang effect.
c. A Toulamin argument.
d. none of the above.
4. The part of the argument, known as a position statement, is the:
a. warrant
b. evidence
c. claim
d. backing
5. One purpose of backing for a warrant, according to Toulmin, is that it:
a. verifies the date and expertise of the evidence.
b. presents the audience with options and asks the audience to make up their own
minds.
c. provides the conclusion you hope the audience will reach.
d. all of the above
6. The emotional needs of an audience are referred to as:
a. logos
b. emotos
c. ethos
d. pathos
7. A speech to _________ seeks intellectual agreement from the listeners.
a. inform
b. demonstrate
c. actuate
d. convince
8. Gillian gave a presentation on the number of children in her state that had no health
insurance. She presented three simple steps that could alleviate the problem that would
benefit the children, their parents and society. Gillian didn’t ask the audience to write to
their representative and she didn’t ask them to make a phone call or donate money. She
wanted to audience to know that uninsured children present a problem that was
solvable. What type of speech did Gillian give?
a. a speech to actuate
b. a speech to convince
c. a speech to inform
d. a speech to demonstrate
9. A speech to actuate seeks to ask an audience do all of the following EXCEPT:
a. something new or different.
b. never start doing something.
c. ask for action.
d. stop doing something.
10. Billy gave a presentation on appointing a designated driver. He suggested ideas for
people to consider before going out for the evening and recommended that people who do
not drink should never start. What type of speech did Billy give?
a. a speech to actuate
b. a speech to convince
c. a speech to inform
d. a speech to demonstrate
11. A speech to _________ asks for intellectual agreement and action of some sort.
a. inform
b. demonstrate
c. actuate
d. convince
12. Which of the following is not a specific objective of a speech to intensify social
cohesion?
a. Seek a higher level of enthusiasm from the audience.
b. Seek a higher level of motivation from the audience.
c. Persuade through vivid emotional appeals.
d. Prevent the audience from doing something.
13. When determining a persuasive speech topic, most speakers:
a. analyze the audience before selecting a topic
b. select a topic, then analyze the audience
c. reject a topic audience members disagree with
d. both a and c
14. When referring to quantity or scope, which question is significant?
a. Does evidence of harm exist?
b. Does the problem violate basic societal goals or values?
c. Is action or change required?
d. Is the problem great enough to make it a social issue?
15. In today’s world, most persuasive writers combine which types of persuasive issues?
a. fact and value
b. fact and policy
c. policy and scope
d. scope and fact
16. A statement of fact indicates:
a. the speaker will present arguments and evidence to persuade listeners that an idea,
object, or person is not good.
b. The speaker will use both facts and value judgments to recommend a certain policy
or situation.
c. The speaker will present evidence to persuade the listeners that a debatable point is
or is not true
d. The speaker will offer evidence in support of a judgment
17. Logical proof that helps you support your arguments is called:
a. ethos.
b. pathos.
c. kairos.
d. logos.
18. Which of the following are the basic elements of credibility?
a. list possible objections to your position trustworthiness
b. dynamism
c. objectivity
d. all of the above
19. All of the following are listed as organizational patterns suitable for persuasive
speeches except:
a. problem-solution
b. topical
c. claim
d. criteria-satisfaction
20. If you are presenting a position statement of fact, you are most likely to use which
organization pattern?