1. Making job assignments is a part of the planning carried out by supervisors.
a. True
b. False
2. Planning involves the use of administrative skills only.
a. True
b. False
3. As a supervisor, Mark is developing the first step in the planning process for his department. Mark is probably
working on the objectives he wants to achieve within his group.
a. True
b. False
4. Planning essentially means forward looking.
a. True
b. False
5. Planning always involves assessing present conditions and making only short term goals.
a. True
b. False
6. Planning is most closely related to organizing.
a. True
b. False
7. Effective managers never make assumptions about the future while planning.
a. True
b. False
8. It is always advisable for managers to solve problems as they arise rather than to spend working hours making long
term plans.
a. True
b. False
9. Implementation and evaluation of goals do not form a part of planning.
a. True
b. False
10. The first step in planning is setting an objective or goal.
a. True
b. False
11. Scenario planning has a short-term focus and is typically associated with planning at the supervisory level.
a. True
b. False
12. Top managers are more involved in operational planning.
a. True
b. False
13. Strategic planning has longer time horizons.
a. True
b. False
14. The planning done by top managers is narrower in scope than the planning done at the supervisory level.
a. True
b. False
15. Supervisors are involved with short-term planning that usually spans a timeframe of one day to six months.
a. True
b. False
16. Planning at the higher level generally is less complex and involves less uncertainty than planning at supervisory
levels.
a. True
b. False
17. In any organization, objectives are first needed at the top management level.
a. True
b. False
18. In a hierarchy of objectives, top managers establish goals that reflect the goals of the middle and supervisory
management levels.
a. True
b. False
19. Unified planning means that all departments help decide what the plans of the entire organization should be.
a. True
b. False
20. Because objectives focus attention and effort, it is better to have as many objectives as possible that cover not only
the important areas but areas which are less important too.
a. True
b. False
21. Objectives should be set such that they can be met through average effort.
a. True
b. False
22. Effort expended in one performance area frequently affects another.
a. True
b. False
23. In order to preserve managerial authority, supervisors should not involve subordinates in setting objectives.
a. True
b. False
24. Once objectives have been set, it is necessary for supervisors to follow-up by having progress discussions with
employees.
a. True
b. False
25. Standing plans are also known as repeat-use plans.
a. True
b. False
26. A program is a type of standing plan.
a. True
b. False
27. Supervisors normally do not establish policies, even within their own departments.
a. True
b. False
28. Policies are always required to be written, otherwise they are not considered as policies.
a. True
b. False
29. A rule is stronger than a policy.
a. True
b. False
30. A rule is a single use plan.
a. True
b. False
31. A program is a large-scale plan that involves a mix of objectives, policies, rules, and smaller projects.
a. True
b. False
32. A budget is considered to be a type of standing plan.
a. True
b. False
33. A Gantt chart is a scheduling technique that shows how various activities involved in the job depend on each other.
a. True
b. False
34. The critical path is the series of scheduled activities that require the shortest period of time.
a. True
b. False
35. Which of the following is a planning step that immediately follows the establishment of a goal by a manager?
a. Developing a systematic approach, or plan, to achieve the objective
b. Implementing the plan and monitoring its implementation
c. Setting an alternative objective as a backup strategy
d. Identifying and assessing present and future conditions affecting the objective
36. Which of the following is the first step in planning?
a. Developing a systematic approach to achieve the objective
b. Implementing the plan
c. Setting an objective or goal
d. Monitoring the plan’s implementation
37. Planning is most closely related to the management function of:
a. financing.
b. accounting.
c. implementing.
d. controlling.
38. Which of the following is the third step in planning?
a. Monitoring the plan’s implementation
b. Setting an objective or goal
c. Identifying and assessing present and future conditions affecting the objective
d. Developing a systematic approach to achieve the objective
39. Contingency planning means:
a. allotting more time for problem-solving.
b. thinking in advance about possible problems and having anticipated solutions.
c. solving problems after they happen with the best possible solution.
d. comparing current productivity levels with desired productivity levels and planning strategies to achieve
desired results.
40. Anticipating alternative future situations and developing courses of action for each alternative is referred to as
planning.
a. scenario
b. operational
c. diverse
d. institutional
41. An organization’s defines the purpose the organization serves and identifies its services, products, and
customers.
a. mission
b. norm
c. code
d. patent
42. The type of planning that is usually done by top management and is for a period of five years or more into the future,
is known as:
a. operational planning.
b. short-term planning.
c. strategic planning.
d. intermediate planning.