1. An organization is formed whenever a group of people join together in a structured situation to achieve a common
objective.
a. True
b. False
2. The main objective of organizations is to produce a product or provide a service.
a. True
b. False
3. Marketing is the selling or distribution of an organization’s products or services.
a. True
b. False
4. The management does not perform the financing function in not-for-profit organizations.
a. True
b. False
ANSWER:
POINTS:
DIFFICULTY:
LEARNING OBJECTIVES:
NATIONAL STANDARDS:
KEYWORDS:
False
1
Difficulty: Easy
SPMT.MOSL.15.01.2
United States – BUSPROG: Analytic
Bloom’s: Knowledge
5. Small firms do not require management as they have lesser number of employees than larger firms.
a. True
b. False
6. The basic resources that any organization has are physical resources, human resources, and financial resources.
a. True
b. False
7. Responsibility is the right to tell others to act or not act in order to reach objectives.
a. True
b. False
8. Individuals at lower levels of the organization have more authority and responsibility than those at higher levels.
a. True
b. False
ANSWER:
POINTS:
DIFFICULTY:
LEARNING OBJECTIVES:
NATIONAL STANDARDS:
KEYWORDS:
False
1
Difficulty: Easy
SPMT.MOSL.15.01.3
United States – BUSPROG: Analytic
Bloom’s: Knowledge
9. The CEO of a company would belong to its top management.
a. True
b. False
10. Supervisory management has control over a major segment of an organization, such as a department or plant.
a. True
b. False
11. Employees interact the most with the managers in the middle management.
a. True
b. False
12. The planning function of managers involves securing needed training to upgrade members’ skills.
a. True
b. False
13. The organizing function of a manager involves bringing together the organization‘s physical, financial, and human
resources in order to accomplish objectives.
a. True
b. False
14. The leading function of a manager involves praising employees and rewarding them for work well done.
a. True
b. False
15. Planning is the management function which involves comparing actual performance with planned performance to see
that objectives are achieved.
a. True
b. False
16. All the other basic managerial functions depend on the planning function of management.
a. True
b. False
17. Controlling comprises the process of recruiting, selecting, training, and paying people to do the organization’s work.
a. True
b. False
18. Conceptual skills are less important for supervisors than for top management.
a. True
b. False
19. When a manager acts as a leader he is playing the interpersonal role.
a. True
b. False
20. Administrative skills consist of the ability to understand other people and interact effectively with them.
a. True
b. False
21. Human relations skills are important for all levels of management, but are especially important at the supervisory
level of management.
a. True
b. False
22. Top managers need more technical skills than supervisors do.
a. True
b. False
23. While choosing a manager an organization should always choose and appoint the best performer.
a. True
b. False
24. An inside candidate understands the organization and its culture, therefore it is a good practice to promote employees
internally.
a. True
b. False
25. The three major types of relationships that supervisors have with others at their organization are personal,
organizational, and internal.
a. True
b. False
26. The relationship of a supervisor with another supervisor is an example of a vertical relationship.
a. True
b. False
27. Studies have found that the behavior of “exceptional” and “average” supervisors is essentially identical.
a. True
b. False
28. The percentage of employees who are 55 or older is decreasing.
a. True
b. False
29. The glass ceiling is an invisible barrier that limits the advancement of rank-and-file employees within an organization.
a. True
b. False
30. Reinventing involves organizations dramatically changing such elements as their size, organizational structure, and
markets.
a. True
b. False
31. Less direct supervision is required as organizations seek to empower their employees.
a. True
b. False
32. An organization‘s main objective is to:
a. prevent the export of its products.
b. produce a product or provide a service.
c. acquire companies that make similar products and establish a monopoly in the market.
d. fund the government to support all social causes.
33. Which of the following is true of the basic organizational activities?
a. Operations involves the selling and distribution of the organizations’ products in the defined market.
b. Financing involves the providing and using of funds to produce and distribute an organization’s product.
c. Marketing involves the manufacture of products or services of the organization.
d. Marketing activities are not performed in small companies and companies which do not work for profit.
34. Machinery comprises the of an organization.
a. human resources
b. financial resources
c. physical resources
d. natural resources
35. is the obligation that is created when an employee accepts a manager’s delegated authority.
a. Exemption
b. Responsibility
c. Adaptability
d. Compatibility
36. Which of the following is true of the different levels of management?
a. Individuals at the higher levels of the organization have the least responsibility.
b. The middle management employees have the highest authority in the organization.
c. The operative employees of an organization belong to the middle management.
d. Rank-and-file employees have the most interaction with the supervisory management.
37. Which of the following levels of management would have the LEAST responsibility?
a. Supervisory management
b. Middle management
c. Top management
d. Chief executive level
38. The management has control over the operations of small units such as production lines or offices.
a. chief executive level
b. top
c. middle
d. supervisory
39. Which of the following managerial roles is an example of decision-making roles?
a. Liaison
b. Spokesperson
c. Entrepreneur
d. Monitor
40. particularly need strong conceptual skills because changes affecting the organization tend to be more
important at their level than at other managerial levels.
a. Middle managers
b. Top managers
c. Intermediate managers
d. Supervisory managers
41. Human relations skills are most needed in performing the function of managers because they involve
communicating with, motivating, coaching, empowering, and facilitating employees, as well as relating to other
people.
a. leading
b. accounting
c. financing
d. subsidizing