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268 TEST BANK FOR THE ART OF PUBLIC SPEAKING
34. Malcolm said “um” or “uh” every time he got to a new PowerPoint slide in his informative
speech. His instructor told Malcolm to reduce the number of __________ in his next speech.
35. Forming particular speech sounds crisply and distinctly is called
36. According to your textbook, saying “lemme” instead of “let me” is an error in
37. According to your textbook, saying “dunno” instead of “don’t know” is an error in
38. According to your textbook, saying “didja” instead of “did you” is an error in
a. vocalization.
270 TEST BANK FOR THE ART OF PUBLIC SPEAKING
45. Nonverbal communication includes a speaker’s
46. Nonverbal communication is based on a speaker’s
47. What does your textbook advise regarding the use of gestures in a speech?
48. The study of bodily motion and gestures is part of a subject called
49. __________ is the study of body motions as a form of communication.
50. In which of the following situations will the personal appearance of the speaker have an impact
on the audience?
CHAPTER 13—DELIVERY 271
51. Ivory will be giving a presentation for her company to a group of potential clients visiting from
Germany, and she is deciding what to wear. According to your textbook, which of the following
statements about the role of personal appearance in speechmaking should she keep in mind when
making her decision?
52. Sandra is giving a presentation in her physics class and is worried about what she should do with
her hands. Which of the following recommendations would she find in your textbook?
53. What does your textbook say about eye contact for public speakers who address audiences in the
United States?
54. During a speech apologizing for racial remarks made by a member of the police department, the
Chief of Police avoided making eye contact with the audience. According to research on the role
of nonverbal communication in public speaking, the audience was likely to perceive the police
chief as
61. When you get to the lectern at the start of a speech, you should
62. As recommended in your textbook, when approaching the front of the room and beginning your
speech, you should
63. According to your textbook, when you reach the end of your speech, you should
64. As your textbook explains, when preparing for a question-and-answer session, you should
65. When conducting a question-and-answer session, you should
66. Which of the following are mentioned by your textbook as guidelines for managing a question-
and-answer session?
274 TEST BANK FOR THE ART OF PUBLIC SPEAKING
67. The Dean of Students is introducing a new campus policy on alcohol use. After the presentation,
he will respond to questions from students, local residents, and reporters. To prepare for this
question-and-answer session, the Dean should
68. When conducting a question-and-answer session, you should
Short-Answer Questions
1. List the four methods of delivery discussed in your textbook.
a.
b.
c.
d.
2. A speech delivered with little or no immediate preparation is called a(n) _______________
speech.
CHAPTER 13—DELIVERY 275
3. According to your textbook, what four steps should you take in your remarks if you are called
upon to make an impromptu response to a previous speaker?
a.
b.
c.
d.
4. A speech that is fully prepared in advance but delivered from a brief set of notes or a speaking
outline is called a(n) _______________ speech.
5. The relative highness or lowness of speech sounds is called _______________ .
6. Mark Twain said, “The right word might be effective, but no word was ever as effective as a
rightly timed _______________ .”
7. A(n) _______________ occurs when a speaker fills the silence between words with sounds such
as “um,” “er,” and “uh.”
8. Changes in a speaker’s pitch, rate, and volume are referred to as _______________ .
9. Sloppy _______________ is the failure to form particular speech sounds crisply and distinctly.
10. _______________ is the ability to say a word as indicated in a dictionary, while _______________
is the ability to form individual speech sounds distinctly.
11. _______________ refers to the speed at which a person speaks.
276 TEST BANK FOR THE ART OF PUBLIC SPEAKING
12. Communication based on a person’s voice and body movements, rather than on the use of words,
is called _______________ communication.
13. How we use eye contact, body movement, gestures, and other physical motions to communicate
is the subject of an area of study known as _______________ .
14. Because they send such revealing nonverbal messages, we think of the ____________ as “the
windows of the soul.”
15. Ways of speaking based on regional or ethnic speech patterns are known as _______________ .
Essay Questions
1. Explain the following statement: “Good delivery does not call attention to itself.”
2. In a well-developed essay, compare and contrast the four basic methods of speech delivery.
3. What are the advantages and disadvantages of speaking extemporaneously compared with
speaking from a manuscript?
4. Explain three steps you should take to deliver a speech effectively from a manuscript.
5. What does your textbook suggest you should do when you are called upon to present an
impromptu speech?
6. Define five of the following eight aspects of vocal delivery and explain their importance to
effective public speaking:
a. volume
b. pitch
c. rate
d. pauses
e. vocal variety
f. articulation
g. pronunciation
CHAPTER 13—DELIVERY 277
h. dialect
7. Explain the importance to effective public speaking of each of the following aspects of physical
delivery:
a. personal appearance
b. movement
c. gestures
d. eye contact
8. What should you do physically to make a favorable impression on listeners just before you begin
a speech and just after you finish speaking?
9. Identify and explain the five steps provided in your textbook for practicing speech delivery.
10. Explain the steps you should take to prepare for a question-and-answer session.
11. Explain each of the following aspects of conducting a question-and-answer session:
a. Approach questions with a positive attitude.
b. Direct answers to the entire audience.
c. Stay on track.
