Experience Communication, 2e (Child)
Chapter 3 Communicating Nonverbally
1) Imagine that you have landed in an airport and you can see a good friend in the waiting room,
but behind a glass wall. You wave and you smile. These wordless messages are known as verbal
communication.
2) Nonverbal communication does not include nonword vocalizations.
3) Perhaps your relational partner is looking at his phone when he says, with little emotion, “Of
course, I’m listening.” Your partner’s nonverbal communication is acting as a contradiction.
4) You want your friend to look outside the window to see a group of students who are protesting
the high cost of higher education. You say nothing, but simply point outside. This is an example of
using nonverbal communication as a substitution.
5) Using bodily movement and facial expression to communicate is known as kinesics.
6) After a few weeks in class, the person who sits in front of you turns around toward you, leans
close to you, touches your arm, and smiles. She is demonstrating status.
7) Body language may indicate features of relationships such as status, liking, and responsiveness.
8) Nonverbal movements that express emotion are known as love signals and signs.
9) The study of space and distance for communicative purposes is known as proxemics.
10) You see a classmate at a shopping mall. When you wave to the person, she smiles and then
approaches you. She shakes your hand and then embraces you. You might conclude that she feels
relationally close to you.
11) Which of the following is NOT part of the definition of nonverbal communication?
A) Nonverbal communication is a process.
B) Nonverbal communication includes some sounds.
C) Nonverbal communication excludes all words.
D) Nonverbal communication excludes movement.
12) During his job interview, Juan used a form of nonverbal communication when he
A) asked for coffee.
B) gave a firm handshake.
C) told a joke.
D) flattered the interviewer.
13) When we are uncertain about our relationship with another person, we
A) tend to put more trust in the person’s nonverbal behavior than in his or her words.
B) reduce uncertainty by talking a lot but observing little.
C) place considerable trust in what the other person says.
D) find words and observations to be of equal value.
14) When you use verbal and nonverbal messages together to send the same message, you are
using
A) emphasis.
B) substitution.
C) repetition.
D) regulation.
15) The use of nonverbal communication to strengthen a verbal message is called
A) compatibility.
B) forcefulness.
C) emphasis.
D) convenience.
16) When a baseball umpire shouts “Out” and dramatically waves his arm, that use of nonverbal
communication is called
A) repetition.
B) competition.
C) contradiction.
D) revelation.
17) Instead of shouting “Stop,” a traffic control officer stops a line of cars by holding up her hand.
That officer is using nonverbal communication called
A) regulation.
B) substitution.
C) compatibility.
D) forcefulness.
18) Your instructor tells the class to put away their laptop computers. While she is making this
statement, she raises her voice, looks angry, and uses direct eye contact. She is using nonverbal
communication as
A) contradiction.
B) substitution.
C) emphasis.
D) complementing.
19) Even when he is saying that he loves her, his eyes are wandering around the crowd. This form
of nonverbal communication is called
A) substitution.
B) contradiction.
C) emphasis.
D) compatibility.
20) As the anatomy professor explains the bones of the body, she uses a pointer to indicate each
bone on a full-size skeleton. The professor is using what concept in nonverbal communication?
A) complementing
B) regulating
C) substituting
D) instructing
21) Which of the following statements about nonverbal communication is FALSE?
A) You can often tell whether people like each other by their body orientation.
B) Standing close often indicates a level of liking between individuals.
C) Greater physical distance between individuals is associated with status difference.
D) Touch is the most consistently welcomed form of nonverbal communication.
22) The study of body language and such nonverbal behavior is called
A) kinesics.
B) psycholinguistics.
C) behavioral psychology.
D) psychophysics.
23) You are curious to learn if a person who lives in the same building as you cares for you. You
should look for nonverbal behaviors that indicate liking, including
A) relaxed posture and direct eye contact.
B) bigger gestures and less eye contact.
C) shifts in posture and less eye contact.
D) bigger gestures and direct eye contact.
24) When you show you are done talking by moving away, you are using your movement as a(n)
A) emblem.
B) regulator.
C) illustrator.
D) exhibitor.
25) In an argument with another person, you demonstrate your anger as you leave by kicking over
a nearby chair. This form of nonverbal communication is referred to as
A) contradiction.
B) reflex response.
C) affect display.
D) an emblem.
26) As Mia tells Rod, “I don’t want to talk to you,” she folds her arms across her chest. This gesture
is a(n)
A) emblem.
B) regulator.
C) illustrator.
D) adaptor.
27) Another name for the gesture of a traffic cop holding up an open hand to indicate “Stop” is a(n)
A) emblem.
B) regulator.
C) illustrator.
D) exhibitor.
28) To control the flow or pace of communication, you would use
A) adaptors.
B) emblems.
C) illustrators.
D) regulators.
29) Which statement about physical attractiveness is most questionable?
A) People high in physical attractiveness have higher intelligence.
B) The physical attractiveness bias in our culture affects women more than it does men.
C) Attractive men and women are initially seen as more persuasive.
D) Daycare workers treat attractive children better.
30) The study of space and distance in nonverbal communication is called
A) proxemics.
B) haptics.
C) chronemics.
D) kinesthetics.
31) Which of the following statements is FALSE?
A) The term territoriality relates to the way we show what physical space is ours.
B) A personal bubble is the close space we claim around us.
C) Territoriality most often applies to people having conversations.
D) The size of a personal bubble varies based on the individual’s size and sex.
32) The distance most often used on the job is called
A) public distance.
B) personal distance.
C) intimate distance.
D) social distance.
33) The distance at which we converse is called
A) social distance.
B) public distance.
C) intimate distance.
D) personal distance.
34) Chronemics refers to
A) our relationship to space.
B) our relationship to time.
C) our relationship to distance.
D) our relationship to touch.
35) A term that means the same as tactile communication is
A) haptics.
B) proxemics.
C) chronemics.
D) kinesics.
36) Each week Lin looks through mementos of the past that she keeps in a shoe box. This is an
example of
A) objectics.
B) proxemics.
C) chronemics.
D) paralinguistic.
37) Tactile communication is a term referring to
A) time.
B) touch.
C) feelings.
D) personal space.
38) Gender differences in the use of touch include all of the following EXCEPT
A) men touch their sons more than they do their daughters.
B) women value touch more than men do.
C) women touch female children more than they touch male children.
D) women are touched more than men, beginning at an early age.
39) Julie speaks more loudly than most of her friends. This is a description of Julie’s
A) volume.
B) pitch.
C) inflection.
D) quality.
40) Which item below is NOT a paralinguistic feature of language?
A) pitch
B) volume
C) rate
D) grammar
41) In the context of public speaking, which of the following is warned against?
A) the vocalized pause
B) the use of inflection
C) the use of humor
D) variations in volume
42) What term is used for nonverbal codes such as tattoos and jewelry?
A) emblems
B) artifacts
C) illustrators
D) exhibits
43) Which of the following involves the use of an artifact to communicate?
A) Sonya waves wildly to get John’s attention.
B) Trung yells as he rapidly gives orders.
C) Bob taps his watch to indicate he is late.
D) Monika slouches in her chair during the lecture.
44) You are being interviewed for an important position. Which of the following is NOT a feature
of nonverbal communication that could affect your success?
A) poor hygiene
B) poor grammar
C) distracting jewelry
D) immodest attire
45) Nonverbal codes can be challenging to interpret for all of the following reasons EXCEPT
A) one nonverbal code can have multiple meanings.
B) multiple nonverbal codes can have the same meaning.
C) nonverbal codes are often linked to a particular culture.
D) few people have the skills needed to interpret nonverbal codes.
46) Which of the following terms is used for the physical setting, the occasion, and the situation for
communication?
A) context
B) environment
C) backdrop
D) surroundings