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While licensing works well for manufacturers and owners of proprietary technology, franchising
is often better suited to the international expansion efforts of service and retailing enterprises.
Franchising has many of the same advantages as licensing. The franchisee bears most of the
costs and risks of establishing foreign locations; a franchisor has to expend only the resources to
recruit, train, support, and monitor franchisees. The problem a franchisor faces is maintaining
quality control; foreign franchisees do not always exhibit strong commitment to consistency and
standardization, especially when the local culture does not stress the same kinds of quality
concerns. A question that can arise is whether to allow foreign franchisees to make modifications
in the franchisor’s product offering so as to better satisfy the tastes and expectations of local
buyers.
Difficulty: 3 Hard
Topic: Why Compete Abroad? The Advantages and Disadvantages of a Global Strategy
Learning Objective: 07-03 The differences among the five primary modes of entry into foreign
markets.
Bloom’s: Analyze
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
117) Explain why an acquisition is better than a greenfield venture.