107) Discuss why it is generally undesirable for approaches to motivation, compensation, and
people management to avoid the use of negative consequences or punishment if performance
targets are not achieved or if particular people are habitual underperformers. Does striking a
balance between rewards and punishment generally work better?
108) Steve Maas, owner of Oliver’s Markets, a chain of four regional grocery stores, believes
that attention and energy on what to achieve as opposed to what to do makes the work
environment at Oliver’s Markets results-oriented. To facilitate this effort, Oliver’s Markets has
implemented an employee stock ownership program. Is Steve correct in his approach? Explain
your answer.