97. Name and describe 4 of the 11 African American market segments identified by Yankelovich.
98. Target, the national retailer, is opening several new stores in predominantly Hispanic communities. Explain how
Target should modify its business to adequately serve the needs of this market.
Explanation:
The primary retailing responses to this market have been increasing the number of bilingual salespeople; the use of
Spanish language signs, directions, and point-of-purchase displays; and merchandise assortments that reflect the
needs of the local Hispanic community. Additionally, though, since Target also will be communicating with these
consumers through advertising, for example, store managers need to be aware that Hispanics often speak Spanish