74. Which of the following is true regarding the FDA’s mandated changes to nutrition labels on packaged foods?
A. the government covers the costs of label redesign
B. the changes reflect the link between diet and chronic diseases
C. the changes make it easier for consumers to make better informed food choices
D. the changes reflect the link between diet and chronic diseases and the changes make it easier for consumers to
make better informed food choices
E. the government covers the costs of label redesign, the changes reflect the link between diet and chronic diseases,
and the changes make it easier for consumers to make better informed food choices
75. While government and businesses want consumers to have full disclosure, which of the following might result
for consumers?
A. information overload
B. increased time to make a decision
C. inability to make a decision
D. all purchases become high-involvement situations
E. inferior choices will be made
76. Which of the following is a major issue consumer groups have concerning products?
A. Are they safe?
B. Are they environmentally sound?
C. Do they meet consumers’ needs?
D. Are they safe? and Are they environmentally sound?
E. Are they safe?, Are they environmentally sound?, and Do they meet consumers’ needs?
20-33
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of McGraw-Hill Education.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Moderate
Gradable: automatic
Learning Objective: 20-05 Discuss regulation concerns when marketing to adults as they relate to product and price.
Topic: Product Issues
77. The primary federal agency involved in regulating pricing activities is the
A. FTA.
B. FTC.
C. FDA.
D. FPC.
E. FPA.
78. The latest FDA package designs for cigarettes will
A. show half the package covered with verbal warnings.
B. show half the package covered with visual warnings.
C. state that the incidence of smoking has declined since 2005.
D. show half the package covered with verbal warnings and show half the package covered with visual warnings.
True or False Questions
79. Marketing practices are sometimes controversial.
20-34
Copyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent
of McGraw-Hill Education.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Easy
Gradable: automatic
Learning Objective: 20-01 Explain the two major concerns in marketing to children that CARU deals with.
Topic: Marketing Regulation and Consumer Behavior
80. The regulation of marketing activities aimed at children focuses primarily on product safety, advertising and
promotions, and child pornography.
81. Piaget’s stages of cognitive development indicate that children lack the ability to fully process and understand
information, including marketing messages, until around 12 years of age.
82. The Children’s Advertising Review Unit (CARU) is part of the FTC’s regulation of marketing practices aimed at
children.
83. CARU guidelines allow for the use of price minimizations such as “only $19.99.”
84. CARU guidelines that prohibit price minimizations such as “only $19.99” are related to concerns regarding
advertising effects on health/safety/values.
85. Research indicates that disclaimers such as “Part of a nutritious breakfast” or “Each sold separately” are fully
understood even by children as young as three years old.
86. Four of the basic principles that underlie the CARU’s guidelines for advertising directed at children focus on the
concerns over the impact of commercial messages on children’s health and safety and on their values.
20-36
Copyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent
of McGraw-Hill Education.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: Moderate
Gradable: automatic
Learning Objective: 20-01 Explain the two major concerns in marketing to children that CARU deals with.
Topic: Concerns about the Effects of the Content of Commercial Messages on Children
87. Even ads clearly not targeting children can have potentially harmful consequences for them.
88. Advertising is frequently criticized as fostering overly materialistic, self-focused, and short-term values in
children.
89. Ads in such places as school buses, scoreboards, and bulletin boards are classified by Consumers Union as in–
school ads.
90. Concern over the invasion of children’s privacy prompted Congress to pass the Children’s Internet Protection Act
in October 1998.
91. Regulation of marketing activities aimed at adults focuses on marketing communications, product features,
pricing practices, and privacy.
92. There are three major concerns focused on the information that marketers provide to consumers, generally in the
form of advertisements—the accuracy of the information provided, the adequacy of the information provided, and
the cumulative impact of marketing information on society’s values.
93. Native advertising raises concerns related to consumer information accuracy.
20-38
Copyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent
of McGraw-Hill Education.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Difficulty: Moderate
Gradable: automatic
Learning Objective: 20-04 Explain marketing communication issues related to adults including deceptive advertising.
Topic: Marketing Communications
94. Determining the exact meaning of a marketing message is a simple process.
95. Corrective advertising is advertising run by the government to cause consumers to unlearn inaccurate
information they acquired as a result of a firm’s earlier advertising.
96. Perhaps the most controversial pricing area today is the use of reference prices.
Essay Questions
97. Discuss the concerns about the ability of children to comprehend commercial messages.
Explanation:
98. You just graduated from college and started a new job at a consumer packaged goods manufacturer. You will be
involved with marketing activities aimed at children. Briefly describe the controversial marketing activities aimed at
children that you should be aware of.
99. List the key provisions of the Children’s Online Privacy Protection Act (COPPA).
100. List the three guidelines of the FTC Privacy Protection Framework.
Explanation:
101. What are the issues regarding pricing practices, and which federal agency regulates pricing activities?
Chapter 20 Test Bank Summary
Category
# of Questions
AACSB: Analytical Thinking
101
Accessibility: Keyboard Navigation
101
Blooms: Remember
79
Blooms: Understand
22
Difficulty: Easy
11
Difficulty: Hard
15
Difficulty: Moderate
75
Gradable: automatic
96
Gradable: manual
5
Learning Objective: 20–01 Explain the two major concerns in marketing to children
that CARU deals with.
39
Learning Objective: 20–02 Describe the various marketing activities aimed at children
that are controversial.
28
Learning Objective: 20–03 Discuss new guidelines by the FTC regarding online privacy
protection for adults.
7
Learning Objective: 20–
04 Explain marketing communication issues related to adults including
deceptive advertising.
22
Learning Objective: 20–05 Discuss regulation concerns when marketing to adults as they
relate to product and price.
5
Topic: Children’s Online Privacy Issues
8
Topic: Concerns about the Ability of Children to Comprehend Commercial Messages
15
Topic: Concerns about the Effects of the Content of Commercial Messages on Children
12
Topic: Consumer Privacy
5
Topic: Controversial Marketing Activities Aimed at Children
20
Topic: Marketing Communications
22
Topic: Marketing Regulation and Consumer Behavior
4
Topic: Pricing Issues
3
Topic: Product Issues
2
Topic: Regulation and Marketing to Adults
2
Topic: Regulation and Marketing to Children
8