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48) Which of the following exemplifies the best use of utility for a selection procedure?
A) Tina's Treats, a suburban diner, spends a lot of time and money recruiting a server.
B) A local gas station has a recruitment procedure that spans four months for the position of a
cashier.
C) Fritter Corp., an international investment firm, spends close to a million dollars to hire a
renowned economist as its new CEO.
D) Car Care, a local car wash, employs a three-month-long selection procedure for hiring one of
its operators.
E) Buffington High School conducts several rounds of interviews to recruit a maintenance
worker.
49) Greater Grocers, an international retailer, opens a store in a town predominantly populated
by a particular racial group. While recruiting employees for the store, it uses a test in the
selection process that favors that same racial group. When questioned about the selection
procedure, the management reasons that the customers are more comfortable with employees of
their own race. In the context of the legal standards of selection, what is an accurate statement?
A) Greater Grocers' actions during the selection process do not violate the Civil Rights Act of
1991 or the equal employment opportunity law at all.
B) Though Greater Grocers' selection process violates the Civil Rights Act of 1991, it's
justifiable under the equal employment opportunity law.
C) Greater Grocers' selection process is justifiable because the Age Discrimination in
Employment Act of 1967 requires employers to make reasonable accommodation according to
the demographics of a locality.
D) Greater Grocers' actions during the selection process do not violate the Civil Rights Act of
1991, but it violates the equal employment opportunity law.
E) Greater Grocers' actions during the selection process violate the Civil Rights Act of 1991
because customer preference is not a justifiable reason for discriminatory practices.
50) Which action during the selection process would be illegal under the equal employment
opportunity laws?
A) asking candidates whether they are able to perform the essential functions of a job
B) asking all candidates whether they have ever worked under a different name
C) asking candidates how close they are to retirement age
D) asking all candidates which schools they have attended
E) asking candidates whether they will need any reasonable accommodation to complete the
selection process
51) Which question is permissible to ask in job applications and interviews?
A) How would you feel about working for someone younger than you?
B) Are you a citizen of the United States?
C) What religious holidays do you observe?
D) Where were you born?
E) Will you need any reasonable accommodation for this hiring process?
52) Barbara is interviewing for a paralegal position at one of the biggest law firms in the country.
During the interview, she is asked a particular question that she refuses to answer. Frustrated by
her behavior, the interviewer repeats the question. She refuses to answer it again and says that it
violates her rights under equal employment opportunity law. Which question is she most likely
being asked?
A) What is your complete name?
B) What is your ancestry?
C) Can you meet the requirements of strict work schedules?
D) Have you ever been convicted of a crime?
E) What organizations or groups do you belong to that you consider relevant to being able to
perform this job?
53) Which law requires employers to make "reasonable accommodation" to incapacitated
individuals?
A) The Civil Rights Act of 1991
B) The Equal Employment Opportunity Act of 1988
C) The Americans with Disabilities Act of 1991
D) The Age Discrimination in Employment Act of 1967
E) The Fair Labor Standards Act of 1938
54) Regal Inc., an investment bank, is in the final stage of its selection process for a business
analyst. Donald is one of the desired candidates for the position. As part of background checks,
the bank wants to look at his credit history. Which Act requires them to obtain Donald's consent
before using a third party to check his credit history?
A) The Civil Rights Act of 1991
B) The Fair Credit Reporting Act
C) The Fair Labor Standards Act
D) The Labor-Management Reporting and Disclosure Act
E) The Consumer Credit Protection Act
55) What is a requirement under the Immigration Reform and Control Act of 1986?
A) Employers must verify and maintain records on the legal rights of applicants to work in the
United States.
B) Employers must file a completed Form I-9 with the Immigration and Naturalization Service
and retain the documents for at least ten years.
C) Employers must pay lower wages to immigrant workers.
D) Employers must verify the legal age of employees who do not hold American citizenship.
E) Employers must ask a potential employee's religion.
56) Kelsey is filling out an application form for the position of an elementary school teacher.
While she is filling it out, she comes across a section that asks for information about her high
school and college courses and grades. Which section of the application form is being referred to
here?
A) mailing address
B) work experience
C) racial details
D) educational background
E) declaration
57) Identify the detail that can be asked in an application form to gather information about
suitable candidates.
A) marital status
B) history of disabilities
C) number of children
D) educational background
E) applicant's race
58) What is a disadvantage of using résumés as a source of information about job applicants?
A) It is a relatively expensive method of gathering information.
B) It does not allow applicants to highlight accomplishments.
C) Review of résumés is least valid when the content of the résumés is evaluated in terms of the
elements of a job description.
D) A résumé is biased in favor of the employer.
E) The content of the résumé is controlled by the applicant.
59) For what purpose do organizations typically review applicant résumés?
A) as a substitute for interviews
B) as a basis for deciding which candidates to investigate further
C) as a way to avoid the cost of administering tests related to job performance
D) as a way to control the content of the information and the way it is presented
E) as a way to obtain an objective source of information
60) Review of résumés is most valid when the content of the résumés is evaluated in
A) terms of the elements of a job description.
B) comparison with other applicants' qualifications.
C) terms of the incumbent's competencies.
D) terms of the industrial benchmarks.
E) comparison with other employees in an organization.
61) While applying for the position of administrative assistant, Monica was asked to provide the
name and phone number of her previous supervisor. She was also provided the alternative of
presenting a letter from her previous supervisor vouching for her performance on the job. Which
tool used in the initial selection process is illustrated in this case?
A) application form
B) résumé
C) background checks
D) aptitude tests
E) references
62) Generally, an organization checks references
A) only if it believes the information provided by an applicant is incorrect.
B) immediately after an applicant submits a résumé.
C) after it has determined that an applicant is a finalist for a job.
D) because it is a legal requirement under equal employment opportunity laws.
E) because it is an unbiased source of information.
63) If a person who is a reference gives negative information about a job candidate, there is a
chance the candidate will claim ________, meaning the person damaged the applicant's
reputation by making statements that cannot be proved truthful.
A) defamation
B) misappropriation
C) fraud
D) misrepresentation
E) negligence
64) Robin is a human resource manager at Techtronic, a software company. She receives a call
from an HR manager at another software company asking about Megan, a software engineer who
used to work at Techtronic and has applied for a job at the caller's company. Robin checks the
company's records and sees that a coworker had accused Megan of racial discrimination, but an
investigation did not turn up any evidence to support the charge. Megan left the company two
months later, saying she was no longer comfortable there. Robin is concerned about sharing the
details of this situation with the caller. If telling the information to the caller leads to the other
company not hiring Megan, what potentially unlawful behavior could Megan accuse Techtronic
of engaging in?
A) misappropriation
B) fraud
C) misrepresentation
D) defamation
E) negligence
65) If a former employer gives a glowing statement about a candidate and the new employer later
learns of misconduct on the part of the employee during his or her previous employment, the
new employer may sue the former for
A) negligence.
B) misrepresentation.
C) defamation.
D) misappropriation.
E) libel.
66) Kevin had a great résumé and a glowing recommendation from his previous employer.
Impressed by his qualifications and expertise, Electron Co. hired him for the position of quality
analyst. However, he engaged in blatant sexual harassment at Electron after a couple of weeks on
the job. During its investigation of the harassment, Electron learned that Kevin had been fired for
sexual harassment at his previous employer. If the management of Electron wanted to hold
Kevin's previous employer accountable, they could sue the company for
A) misrepresentation.
B) fraud.
C) defamation.
D) negligence.
E) embezzlement.
67) How can individuals acting as references for job applicants minimize the risk of being sued
for defamation or misrepresentation?
A) by giving as much information as possible
B) by exclusively giving out positive information about a candidate
C) by only giving information about observable, job-related behaviors
D) by giving only broad opinions
E) by excluding employment dates and the employee's final salary
68) In general, the results of reference checks for job applicants will be most valid if employers
A) contact many references.
B) rely exclusively on the list provided by applicants.
C) avoid direct contact with references.
D) restrict contact with references through e-mails.
E) receive positive opinions about the applicants from their references.
69) Gretchen applies for a data systems operator position in one of the federal governmental
agencies. As part of the selection process, she takes a civil services exam that measures her
existing knowledge and skills. This scenario exemplifies a(n)
A) psychometric test.
B) critical thinking test.
C) judgment test.
D) aptitude test.
E) achievement test.
70) Julian applies for the position of an emergency direct care worker at San Jose Medical
Center. In the last round of the selection process, he has to take part in a testing procedure that
simulates an emergency situation. He has to run a half-mile on the treadmill, followed by a step
test, a posture test, a squat test, and a weight-lifting test. His performance is timed and his heart
rate is monitored throughout the tests. Which test is exemplified in this case?
A) cognitive ability test
B) critical thinking test
C) psychometric test
D) physical ability test
E) achievement test
71) Tests designed to measure such mental abilities as verbal skills, quantitative skills, and
reasoning ability are referred to as ________ tests.
A) job performance
B) honesty
C) personality inventories
D) cognitive ability
E) physical ability
72) Which statement is true about cognitive ability tests?
A) They are especially valid for jobs requiring adaptability.
B) They are relatively expensive compared to the other tests.
C) They measure strength, endurance, psychomotor abilities, and other physical abilities.
D) They are free from legal complications.
E) They are especially valid for simple jobs.
73) Identify the limitation of cognitive ability tests.
A) lack of validity of the tests for complex jobs
B) lack of reliable and commercially available tests
C) legal issues related to administering the tests
D) lack of validity of the tests for those jobs that require adaptability
E) relatively high cost of the tests
74) The controversial practice that treats a range of scores as being similar and thus allows
employers to give preference to underrepresented groups within these similar scores is known as
A) banding.
B) generalizing.
C) affirmative action.
D) sensitizing.
E) race norming.
75) In-basket tests are examples of ________ tests.
A) job performance
B) physical ability
C) honesty
D) personality
E) cognitive ability
