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Chapter 06 – Nonverbal Communication Issues
6-1
CHAPTER SIX
Multiple Choice Questions
1. Stanley vigorously shakes his head from left to right and ducks his eyes, but does not say
anything when his instructor asks him if he has his essay to turn in. In this scenario, Stanley
has used nonverbal behavior to _____ verbal behavior.
a. contradict
2. Lilly smiles, makes direct eye contact, and touches her partner Dolores frequently. Lilly's
d. deception
3. People in _____ cultures stand closer together while talking, have more direct eye contact, and
speak in louder voices than many people in the United States of America.
c. noncontact
d. Northern European
4. Which of the following statements is true of nonverbal communication?
a. Nonverbal communication rules are consistent across cultures and contexts.
5. The "bubble" around us that marks the territory between ourselves and others is known as
_____.
d. a regulator
6. Which of the following findings about deception is supported by most research studies?
a. Deceptive behaviors involve minimal use of illustrator gestures to redirect a conversation
in particular ways.
7. Which of the following terms is best defined as gestures that have a specific verbal translation
(e.g. nodding one's head to indicate agreement)?
Chapter 06 – Nonverbal Communication Issues
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Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
*a. emblems
b. adaptors
c. regulators
d. illustrators
8. Hamid holds his hands together to give his friend Ben an idea of how much food was served at
the international student dinner the previous evening. As he speaks, Hamid is using _____.
a. emblems
9. Which of the following statements best defines paralinguistics?
a. It is the study of the structure of a language—the rules for combining words into
meaningful sentences.
10. Which of the following terms is best defined as gestures that are related to managing our
emotions?
a. illustrators
11. The term _____ refers to gestures used to guide the flow of a conversation, especially for
turn taking.
d. emblems
12. People with a _____ concept of time tend to regard time as a commodity.
a. polychronic
13. Casey is obsessed with punctuality. He gets up at 7:30 a.m. every morning, goes to basketball
practice at exactly 8:20 a.m., takes a one-hour lunch, and comes to class at exactly 12:00 p.m.
every Tuesday. He knows that being late to class can be interpreted negatively. Casey is
probably from a _____ culture.
a. polychronic
Chapter 06 – Nonverbal Communication Issues
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Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
c. capitalist
*d. monochronic
14. People with a _____ orientation toward time tend to view time more holistically and will
often interrupt a task to talk to a friend, which means that often things are not finished "on
time."
d. regional
15. Which of the following statements is true about polychronic time orientations?
a. People who have a polychronic concept of time hold that time can be gained, lost, spent,
wasted, or saved.
16. Which of the following is NOT typically communicated by nonverbal behaviors?
a. status
17. Which of the following statements is true about paralinguistic aspects of speech?
a. They only include actual words and exclude words that serve as fillers.
18. Although _____ is not the same as physical location, it is a form of cultural space which
communicates social class.
d. city
19. Which of the following statements is true about eye contact in the context of nonverbal
codes?
a. As a universal indicator of respect and deference, avoiding eye contact remains consistent
in all contexts.
Chapter 06 – Nonverbal Communication Issues
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Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
*d. Eye contact is often considered an element of personal space because it regulates
interpersonal distance.
20. With _____, the change in cultural space is temporary and, usually, desirable.
a. migration
21. When people are loyal to a particular demographic area that holds significant cultural
meaning, they are _____.
d. creating personal space
22. Jonah tells Katrina that he is glad to see her. However, he does not smile or look at her
frequently and seems preoccupied with something else. In this scenario, Jonah has used
nonverbal behavior to _____ verbal behavior.
d. reinforce
23. Nodding one's head while saying yes illustrates that nonverbal communication can _____
verbal communication.
a. contradict
24. Which of the following is NOT true about nonverbal behavior?
a. It can communicate status and power.
True or False
25. Expansive gestures and control over space are associated with high status; conversely,
holding one's body in a tight, clenched position communicates low status.
26. Most nonverbal communication about relational messages, status, and deception happens at a
conscious level.
