57. A(n) _____ is defined as a central guide that supports day–to–day decision making at
work.
58. Which of the following functions does a code of ethics perform?
59. Which of the following statements is true of codes of ethics?
60. As an internal document, a code of ethics should represent a clear guide to _____ for
making good decisions and choices.
61. Over the last five decades, the issue of corporate social responsibility has advanced from
an abstract debate to a core _____ issue with clearly established legal liabilities.
62. One of the changes that have occurred in a business environment over the last five
decades is that _____.
63. Over the last five decades, corporate ethics has moved from the domain of human
resource departments into the _____.
64. Which of the following is true of corporate ethics?
65. Over the last five decades, codes of ethics have matured from cosmetic public relations
documents into _____ documents.
66. Over the last five decades, codes of ethics:
67. The _____ of 2002 introduced greater accountability for chief executive officers and
boards of directors in signing off on the financial performance records of the organizations they
represent.
68. A situation in which there is no obvious right or wrong decision, but rather a right or right
answer, is termed _____.
69. The _____ approach for resolving an ethical dilemma considers which decision would
provide the greatest good for the greatest number of people.
70. The principle for resolving an ethical dilemma in which one considers the question of
what would happen if everyone made the same decision as him or her is termed _____ principle.
71. The principle for resolving an ethical dilemma that considers “do unto others as you
would have them do unto you” is the _____.
72. Which of the following is true of the three principles for resolving an ethical dilemma?
73. How can companies discourage unethical behavior in their employees?
74. The belief that an activity is safe because it will never be found out is a common
rationalization behind an employee’s unethical conduct. To deter unethical behavior based on
this rationalization, a manager should _____.
75. One way through which companies reduce unethical behavior in their employees is by
_____.
76. The _____ defines a code of ethics as a central guide to support day–to-day decision
making at work.
77. As a message to an organization’s stakeholders, _____ should represent a clear
corporate commitment to the highest standards of principled behavior.
78. In the context of the history of business ethics, identify a dramatic change that has taken
place in the business environment over the past five decades.
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79. When employees observe unethical behavior or are asked to do something that conflicts
with their own personal values, one of the clichéd guidelines available to them is to _____.
80. Resolution of an ethical dilemma can be achieved by first _____.
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-05 Identify and propose a resolution for an ethical dilemma in your work environment.
Fill in the Blank Questions
81. _____ is the application of ethical standards to business behavior.
82. In the context of business ethics, a _____ perspective is a summation of the customs,
attitudes, and rules that are observed within a business.
83. In the context of business ethics, a _____ perspective simply documents what is happening
in a business environment.
84. In the context of business ethics, a _____ perspective is the evaluation of the degree to
which the observed customs, attitudes, and rules within a business can be said to be ethical.
85. In the context of business ethics, a _____ perspective recommends what should be
happening in a business environment.
86. Creditors, vendors, customers, suppliers, and wholesalers are all examples of an
organization’s _____.
87. The standard of _____ is the extent to which the officers of a corporation are fulfilling the
duties and responsibilities of their offices to the relevant stakeholders.
88. The system by which business corporations are directed and controlled is termed _____.
89. According to the _____ (ERC), a company’s code of ethics should be a central guide to
support day-to-day decision making at work.
90. A _____ is a company’s written standards of ethical behavior that are designed to guide
managers and employees in making the decisions and choices they face every day.
91. A company’s _____ should clarify its cornerstones—its mission, values, and principles—to
its managers, employees, and stakeholders.
92. As a message to its stakeholders, an organization’s _____ should represent a clear
corporate commitment to the highest standards of ethical behavior.
93. The issue of corporate social responsibility has advanced from an abstract debate to a
core _____ issue with clearly established legal liabilities in the last five decades.
94. Corporate ethics has moved from the domain of legal and human resource departments
into the _____ with the appointment of corporate ethics officers with clear mandates.
95. Codes of ethics have matured from cosmetic public relations documents into _____
documents that an increasing number of organizations are now committing to share with all their
stakeholders.
96. The 2002 _____ has introduced greater accountability for chief executive officers and
boards of directors in signing off on the financial performance records of the organizations they
represent.
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97. A situation in which there is no obvious right or wrong decision, but rather a right or right
answer, is an _____.
98. Utilizing the _____ principle to resolve an ethical dilemma involves considering which
decision would provide the greatest good for the greatest number of people.
99. Utilizing the _____ principle to resolve an ethical dilemma involves considering what would
happen if everybody made the same decision as you.
100. Companies that rely on the deterrents of _____ and _____ make headway in discouraging
unethical behavior.
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-06 Explain how executives and employees seek to justify unethical behavior.
Essay Questions
101. What are the perspectives from which business ethics can be approached?
102. What function does an organization’s code of ethics perform?
103. Discuss five major changes that have taken place in the business environment over the
last five decades.
104. What are the three principles available to resolve an ethical dilemma? Are they always
successful?
105. Describe the four commonly held rationalizations, identified by Saul Gellerman, which can
lead to misconduct.
