CHAPTER 8
MULTIPLE CHOICE
d. a conflict-suppressing technique used by groups when a stalemate occurs
priority process used to distribute parking
3. Force field analysis is a method used to
4. The Standard Agenda is
5. Rules for discussion when groups seek a consensus include
6. Majority rule may be advantageous when
7. As group leader, you are anxious to produce change in several areas. Before attempting to
implement changes, you should consider primary factors that produce resistance to change, such as,
changes are less likely to be accepted by group members when
8. Possible integrative solutions to conflicts of interest in groups include
9. True group consensus requires
10. Which of the following is a significant disadvantage of majority rule in
group decision making?
11. Constructive participation in group decision making can be increased by
12. Which of the following is an advantage of the consensus decision-making process?
13. Standard Agenda includes the following steps:
14. The following can be said of creativity and problem solving:
15. Group members have responsibilities regarding the efficient conduct of meetings. These
include
16. Criteria for decision making and problem solving
TRUE-FALSE
1. Participation from all group members during group discussions should always be
2. Effective group decision making requires analysis and understanding of a problem before
3. Group discussions that follow some systematic procedure tend to be more productive than
4. A true consensus requires a unanimous agreement, commitment of all parties to defend the
decision to outsiders, and satisfaction with the process used to make the decision and the
5. A group should establish criteria for evaluating solutions to problems before solutions are
can go wrong will likely be avoided by a group.
8. As groups grow larger, consensus becomes easier to attain because you have more voices to
9. The value placed on verbal participation in group decision making is perceived similarly
10. Despite a general dislike for meetings, group meetings can save time and increase
11. To provide structure and organization to all group meetings you should use parliamentary
12. Primary criteria for evaluating information central to group decision making include:
credibility of the information, currency of the information, information relevance, its
14. Research shows that creativity is more likely to flourish in a competitive environment than in
15. Research shows conclusively that nominal group technique is a more effective method of
16. A key rule necessary for effective group brainstorming is that ideas should be evaluated as
17. The proper brainstorming format should involve first an individual, then a group, followed