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19. Probing is a means to short-circuit a type of competitive listening called ambushing. TRUE
20. Cooperation is a process not an outcome. TRUE
21. Cooperation means yielding (giving FALSE
22. An effective cooperative alternative can be found in any situation if you think creatively.
CHAPTER 5
MULTIPLE CHOICE
1. Research on the trait perspective on leadership in groups shows that
2. Based on leadership research, the following conclusions are supported:
3. Someone in your study group plays the harmonizer-tension reliever role. This means that she
5. The Stanford Prison study showed
6. The situational leadership model includes which of the following leadership styles:
7. You are the only woman in a group of five members. Even though it is an otherwise
all-male group, you can improve your chances of emerging as leader of the group by
8. Which of the following are valid conclusions, based on research, about the traits perspective on
leadership?
9. A central, overriding point about leadership is that effective leaders
10. The following are disruptive roles in a group:
11. Hersey and Blanchard combine three variables in their situational model of leadership. They are
12. Which of the following are differences between leaders and managers?
13. Which of the following is a qualification for retaining leadership in a group?
14. Which of the following are valid conclusions based on research about the
situational perspective on leadership effectiveness?
15. If you want to become leader of a small group, avoid
16. Leadership
17. Effective team leaders
18. Role emergence involves
19. You want to emerge as leader of a group. To be successful you should
TRUE-FALSE
1. You should strive to establish participative leadership in all groups because it is the
5. Maintenance roles in groups are often viewed as lower status in a competitive
6. Role fixation occurs when a group member spends a lot of time thinking
7. Small zero-history groups typically select a leader by a process of
elimination in which potential candidates are removed from consideration until
9. Role conflict is defined as two group members engaged in argument over playing
10. Of the two functional viewpoints of leadership–the “leader as completer” and the “vital
12. The glass ceiling is an invisible barrier of subtle discrimination that excludes
14. The central overriding point regarding leadership in small groups is that leadership is a
matter of choosing the participative (democratic) style of leadership rather than the directive
15. The central communicative function of maintenance roles is to gain and maintain the
21. A principal problem with the trait approach to effective leadership is the
22. Servant leadership is one style identified in Hersey and Blan
23. There are no special guidelines for being an effective follower that diverge from what makes