978-1111346850 Test Bank Chapter 11 Part 2

Unlock access to all the studying documents.

View Full Document

with a certain product or service or otherwise on a password-protected website for classroom use.

B. False—#3 is obnoxious and a bully.

C. False—foreman is a designated role and therefore formal.

D. True—#8 was almost entirely focused on the problem and often ignored

personal insults. This is a critical element of principled negotiation.

E. True—power-forcing was used repeatedly by #3. He tried little else.

F. True—the final decision was synergistic because the jury almost made the

wrong decision but corrected errors that no single juror would likely have

deduced. Jury deliberations produced a closer, more thoughtful

examination of the evidence. The level of analysis of the evidence was far

superior to individuals working alone and merely pooling conclusions.

G. False rrecting inferential error.

H. True—jurors inferred (made a conclusion about the unknown, or accuracy of

estimate of time). This inference was questioned by #8 and proven wrong.

I. True—jurors playing tic-tac-toe were treating #8 with indifference. They

J. True—#2 was not eloquent and he said little until very late in the deliberations.

Being quiet and not very articulate when speaking makes you a prime candidate for

elimination from leader consideration.

K. False—there was no excessive emphasis on cohesiveness (quite the opposite), a

necessary antecedent of groupthink. No one was going along to get along.

L. False—#8 in this instance is being quite ag

accusation is harsh and combative.

M. False rely supporting #8 so deliberations can

continue.

N. False—jurors almost came to blows. Conflict was repeatedly escalated by #3

and #10 with help from #7. There was lots of defensiveness and little effort

to cooperate throughout most of the deliberations.

O. True

as a justification for giving up and advocating a hung jury. He seems to

have tired of fighting and wants to avoid any further battle.

P. True berates any juror who disagrees

with him; #3 repeatedly calls jurors

Individual Accountability Exam 12 Angry Men Exam

Multiple Choice

with a certain product or service or otherwise on a password-protected website for classroom use.

B. 2, 3—#9 provided information about the elderly witness, made the point about

the female witness wearing glasses, and clarified several points about the

eye witness testimony.

C. 1—all but one juror made inferential errors about the two eye witness testimonies.

Negative synergy occurs when the entire group as a whole makes a disastrous

decision. The jury made a very defensible decision at the end.

D. 1, 2—#5 knew a lot about knife fights and switchblades (scarce information for this

jury), and he could demonstrate the proper technique for using such a

knife (expertise).

E. 1, 2, 3, 4—jurors try to reason with #8, they use seduction when in the

tactic, coercion is

used in the form of ridicule and shouting, even a near fistfight with #3, and

#8 is made to feel apart from the rest of the group, all alone in his dissent.

#8 even feels it necessary to leave the room and go to the restroom as the

vote is taken to see if anyone will join him (the old man does).

True-False

A. False—#3 was highly vocal but he also was obnoxious, expressed strong,

unqualified assertions, was bossy and dictatorial, and yelled a lot (irritating

communication pattern).

B. False—#8 used the participative leadership style throughout.

C. False—the jury used the criter

D. False

mind and he wanted to leave.

E. True—all three yelled, ridiculed, tried to intimidate, were bossy, abusive, and

power-forcing style).

ADDITIONAL QUESTIONS

Multiple Choice

A. The jury at the beginning of deliberations started following the norm that each

juror would explain his vote in the order of jury numbers (#2, then #3, etc.).

This is an example of

B. Which of the following jurors were guilty of the ambushing tactic?

True-False

TWELVE ANGRY MEN

A Paper/Exam

INSTRUCTIONS: Answer any 3 of the 6 questions below. Answers must be no

longer than 2 pages per question. Points will be deducted for any answer that exceeds the

maximum length. This assignment must be TYPED, double-spaced with standard margins (about

350 words per page). Each group member must answer the individual accountability question

separately.

1. Analyze jury deliberations in terms of the primary power resources. Concentrate on 4-5 key

members of the jury depicted in the movie. Explain the influence of each key member on the final

outcome of the deliberations by focusing on each member’s power resources (e.g., information,

expertise, etc.).

2. There are several instances of defiance depicted in the movie. Identify which jury members

were defiant and in what ways they were defiant. Discuss each of these instances of defiance in

terms of the 4 strategies groups typically employ to extinguish defiance.

3. There is much conflict dramatized in this movie. Discuss the conflict by applying the 5

communication styles of conflict management (e.g., collaborating, accommodating, etc.). Identify

jurors and the conflict styles they utilized. Concentrate on 4-5 jurors. What were the results of

using the styles?

4. What negotiation strategy (i.e., tit-for-tat, hard bargaining, principled negotiation, etc.) did the

architect (juror #8) use? Explain. What negotiation strategies did other jurors (choose 4) use and

how did Henry deal with those jurors who used these strategies?

5. Did the jury in this movie arrive at a true consensus? Explain and defend your answer in terms

of the criteria constituting a true consensus.

6. Identify significant inferences made by members of the jury. Were the inferences faulty?

Explain. Did the jury engage in collective inferential error?

INDIVIDUAL ACCOUNTABILITY QUESTION

(if exam taken as a group):

Discuss roles and leadership depicted in the movie. Which informal roles were exhibited? By

whom? With what results? Did leadership emerge according to the normal pattern in small

groups? Explain. Was leadership effective? Which leadership styles were used?

Which were effective and why?

THE DREAM TEAM

The Dream Team is an alternative to the Twelve Angry Men essay exam. This

is a very entertaining and amusing film (circa 1989) that exhibits a wide variety of small

group communication processes.

INSTRUCTIONS: As a group, answer three (3) of the questions below.

Maximum length for each answer per question is TWO (2) typed pages (about

700 words). NOTE: typing is mandatory. No exceptions.

1. Apply the communication competence model to the group depicted in the

movie. Discuss whether each group memb

proficient or deficient. Provide details from the movie to support your analysis.

2. Discuss explicit and implicit norms exhibited by the Dream Team. Were

norms violated? If norms were violated, how did the group and outsiders

respond? Did norm violation (deviance) result in any/all of the typical ways

groups respond to nonconformity? Explain and provide examples.

3. A group is a system. Explain how this statement is true in terms of the

Dream Team. Discuss interconnectedness, adaptability to change, and

influence of size. Was there group synergy? Explain.

4. Discuss the Dream Team in terms of conflict management communication

styles. Which styles were used by whom in which situations? Were they

effective? Should other styles have been used? Explain and justify.

5. Discuss defensive versus supportive communication patterns exhibited by

the Dream Team. Be specific (i.e., evaluative vs. descriptive, contro vs. problem orientation, etc.).

What were the consequences of these patterns?

6. Discuss concepts of competition, cooperation, and teamwork exhibited by

the Dream Team. Be specific and connect your analysis to the research on

competition and cooperation.

INDIVIDUAL ACCOUNTABILITY QUESTION

(if exam taken as a group):

Discuss roles and leadership. Which informal roles were exhibited by members

of the Dream Team? What were the results? Did leadership emerge in the

standard pattern found in small groups? Was leadership effective? Which

leadership styles were used? Explain and defend with examples.

HOW TO TAKE A COOPERATIVE ESSAY EXAM

1. Assemble your group. One person should direct the group during the

discussion of each question.

2. Brainstorm possible responses to each question before deciding which

questions to choose for the exam.

3. One group member should record brainstorming responses for future reference.

4. Once the group has decided which three questions will be answered for the

exam, split the group into thirds. Each subgroup will work on a single question.

5. Assemble to subgroups into the

preliminary answer. Critique the answer before a final draft is undertaken.

This is a critical step. Do not skip it.

6. One member from each subgroup will volunteer to type the final draft of the answer

three answers. The entire group should

read the final draft before turning it in to make certain that there are no mistakes.

If mistakes are found, make corrections, include on the final draft the names of all

group members who participated actively in the process, and turn in the exam.

7. NOTE: the group may vote to exclude any group member who did not pull

his or her weight in the process of answering the questions. Exclusion, however, will

not occur if the group is split. This must be a unanimous decision from all members

(excluding the person in question). If a

final paper, that excluded member will receive a ZERO for the group portion of the

exam grade. Partial credit, however, can be obtained for answering the individual

accountability question and turning it in on time.

EXAM #4 (alternative)

(Cooperative)

NAMES:

Choose the correct answer or answers for each question. There may be more than one correct answer

for each question.

outbursts of anger (e.g., throwing the chair through

B. Albert plays the following informal group roles

D. Dr. Weitzman uses the following power resources

1. legitimate authority

2. information

3. expertise

4. rewards

E. Which of the following characters exhibit assertiveness as a consistent communication pattern?

tly incompetent because he was

G. Jack exhibited the following defensive communication patterns:

H. Billy exhibited the following defensive communication patterns:

I. Dr. Weitzman defuses the defensiveness exhibited by Billy, Jack, and Henry by

4. encouraging dogmatism

J. The members of the Dream Team ultimately work together cooperatively because

1. their primary goal of rescuing Dr. Weitzman can be achieved only by an

4. decisions made have serious consequences

K. Dr. Weitzman deals effectively with four difficult group members by

1. allowing dominant members (Billy, Henry) to control conversations

L. Jack played the following informal disruptive roles

M. Billy played the following informal disruptive roles

N. In the absence of Dr. Weitzman, Billy becomes team leader because

4. he is upset

P. Dr. Weitzman exhibits empathic listening skills because he

Q. Billy communicates contempt for other team members in the following ways

R. Albert primarily uses the following communication styles of conflict management

Identify each statement as TRUE or FALSE. For every FALSE answer provide a reason why it is false.

with a certain product or service or otherwise on a password-protected website for classroom use.

K. When Henry is tossed out of the bar by two patrons sitting on both sides of him, these patrons are

exhibiting assertiveness. FALSE

L. Albert is an example of a social loafer. FALSE

EXAM #4

(Individual Exam)

NAME:

Choose the correct answer or answers for each question. There may be more than one correct answer for

each question.

A. Conflict exhibited by the Dream Team is mostly destructive, not constructive, because

B. Henry exhibits the following defensive communication patterns:

C. The Dream Team truly became a team when they rescued Dr. Weitzman. Which of the following

teambuilding elements did the Dream Team exemplify?

D. Jack uses the following communication styles of conflict management:

with a certain product or service or otherwise on a password-protected website for classroom use.

Identify each statement as TRUE or FALSE. For every FALSE answer provide a reason why it is false.

A. When Albert gave answers only in baseball lingo, he was exhibiting the resistance strategy of

strategic stupidity. FALSE

of conflict management is power-forcing. TRUE

FALSE

D. Henry is role fixated. TRUE

E. When Jack disrobes in front of the church gathering, this is an example of

nonconformity to a norm. TRUE