Chapter 9—Leadership: What Makes an Effective Leader?
1. Managers on the same level have the same amount of influence.
2. Most people learn to be leaders thorough study, observation, and hard work.
3. You do not have to be in a formal position of leadership to be a leader.
4. Society and organizations need leaders and cannot function without them.
5. A valuable part of becoming a leader is being an effective follower.
6. The great man theory was based on the belief that certain people are born to become leaders and will
emerge in that role when their time comes.
7. The terms “leadership” and “management” are interchangeable.
8. Management is the use of resources to accomplish goals.
9. Blake and Mouton developed Theory X and Y.
10. The Emergent Leadership Style suggests that the leadership style should vary depending on the
situation.
11. Hersey’s model says that leadership style must be adapted to fit the situation and the readiness of
subordinates.
12. Researchers studying groups found conclusive common traits among the leaders.
13. Once a worker reaches the ready level on a particular task, he or she is mature on all tasks.
14. Autocratic leaders usually are task oriented and tend to provide close supervision.
15. Democratic leaders allow employees to lead themselves, making little effort to increase productivity or
develop their subordinates.
16. Technical skills are most important to the persons at the top of the organizational hierarchy.
17. Skills we learn today will last us a lifetime.
18. Human relations skills are important to us regardless of our level on the hierarchy.
19. Leadership skills can be developed through exposure and observation, trial-and-error experience,
on-the-job training, and some forms of formal education.
20. Conceptual skills are the ability to think abstractly and to analyze problems.
21. Our personality determines under what kind of leader we perform best.
22. Effective followership can help you develop leadership skills.
23. PODSCORB is an acronym for planning, organizing, doing, supervising, coordinating, rebuilding, and
budgeting.
24. Successful leaders consistently have been labeled as communicators, decision makers, risk takers,
motivators, and delegators.
25. Transactional leadership requires that leaders determine what followers need to achieve their own and
organizational goals and help followers gain confidence so that they can achieve those goals.
26. Peter Drucker, famous management consultant, tells us that more change than the world has ever seen
happened during the period from
a.
1960 to 2010
b.
1950 to 2000
c.
1970 to 2010
27. The Emergent leader will
a.
Manipulate people
b.
Have a higher degree of influenced than the official leader
c.
Be in a management position in the organizational hierarchy
28. Leadership skills are needed
a.
Only in formal organizations
b.
In both our personal and professional lives
c.
Only if you wish to rise to positions of management
29. Trait theorists
a.
Studied the physical, personality, and intelligence traits of prominent leaders
b.
Found conclusive evidence that tall people make the best leaders
c.
Led to the conclusion that leadership is a function of traits with which we are born
30. Theory X and Y
a.
Suggests that assumptions we hold about people do not have anything to do with how we
treat them
b.
Plots leadership style on a grid
c.
Was developed by Douglas McGregor
31. Fred Fiedler‘s leadership theory
a.
Suggests that high concern for productivity and people is always the best style of
leadership
b.
Suggests that maturity level of followers must be considered
c.
Suggests that the same person may be effective in one situation but not another
32. Hersey and Blanchard’s leadership model
a.
Requires the assessment of the employee and the task
b.
Requires the assessment of the leader and the situation
c.
Requires the assessment of your employee and the leader
33. Leadership style refers to
a.
A particular pattern of behavior exhibited by a leader
b.
Mode of dress at work
c.
Behavior of the worker
34. Democratic leadership style is
a.
Participative
b.
Free rein
c.
Democratic
35. Autocratic leadership style
a.
Correlates with Theory X
b.
Involves delegation
c.
Shares authority
36. Free Rein leaders
a.
Offer much advice and information
b.
Make little effort to increase productivity or develop employees
c.
Are very directive
37. Technical skills are most important to
a.
Top management
b.
Middle management
c.
Those closest to the actual work being done
38. Conceptual skills are most important to
a.
Middle management
b.
Those closest to the actual work being done
c.
Top management
39. If you are insecure, you will work best under a leader who is
a.
Autocratic
b.
Free rein
c.
Democratic
40. To delegate effectively, leaders should
a.
Concentrate on the least productive people and find ways to make them work harder
b.
Give as little explanation as possible to allow a more flexible learning experience
c.
Follow up to ensure completion but not interfere with the workers’ methods
41. Managers can be ____________________ only if employees allow them to influence their attitudes
and behaviors.
42. ____________________ means assigning tasks to subordinates and following up to ensure that they
are completed properly and on time.
43. Various leadership theories developed throughout the years are trait theories, ____________________
theories, and situational or contingency theories.
44. The three traditional leadership styles are ____________________, democratic, and free rein.
45. The three skills required of leaders at different levels of management in a hierarchy include
____________________, ____________________, and ____________________.
46. ____________________ leadership is a category of leadership that motivates followers to do more
than they originally expected to do.
47. Effective ____________________ can help you develop leadership skills by enhancing your image
and potential as a leader and providing an opportunity to observe effective leadership.
48. The most highly rated leadership behavior in recent research is being ____________________.
49. The constant changes occurring in the 21st century require us to be life-long ____________________
who must periodically upgrade our marketable skills and expand our capacity for knowledge.
50. The ____________________ should lead and develop employees for the mutual benefit of the group,
the employees, and the company.