Chapter 2
Mutual Aid Processes in the Group
Please note that the items marked with a “w” are also available as interactive Tutorial Quizzes on
the Book Companion Site at: academic.cengage.com/counseling/shulman/.
Multiple Choice Questions
1. w A mutual aid process in which group members gain support from
discovering that other group members have similar problems, concerns,
feelings, and experiences is called: (p. 27)
2. Common concerns of new group leaders include which of the following? (p. 23)
3. w Which of the following is not a dynamic of mutual aid? (p. 23)
4. One of the early tasks of the group leader will be to help group members
begin to identify their: (p. 35)
5. The difficulty individual members have in identifying their self-interest with
that of the other group members, the complex tasks involved in creating a
mutual aid system, and the difficulties in communicating honestly are
examples of: (p. 35)
6. w One of the tasks of the group leader is to help the group members develop
new norms and feel free to challenge some taboos so that the group can
be more effective. This is referred to as helping the group to develop a: (p. 25)
7. Which of the following is a mutual aid process in which group members provide
emotional support to each other? (p. 38)
8. w Which of the following is a mutual aid process through which group members help one
member to solve a particular problem, receiving help themselves while offering it to
another? (p. 30)
9. The “strength-in-numbers” phenomenon is described as: (p. 34)
10. w Rose: “I’m not sure I can talk with my mother about this. What would I say?”
Leader: “That’s a good question. How about trying it out right here? I’ll pretend to be
your mother calling to ask to see you. You can practice how you would respond, and the
group can give some ideas about how it sounds. Does that sound all right?”
This interaction demonstrates which process? (p. 31)
11. Which of the following is the assumption of a relationship between the individual and his
or her nurturing group in which each needs the other for its own life and growth,
and each reaches out to the other with all the strength possible at a given
moment? (p. 34)
12. w A mutual aid process in which group members confront each other’s ideas
in an effort to develop a synthesis for all group members is called: (p. 34)
13. Mutual demand refers to: (p. 29)
True or False Questions