92) You should always close your speech
A) on an encouraging and memorable note.
B) by leaving the audience with a feeling of incompleteness, which you can resolve in the
question-and-answer period.
C) with something dramatic or flamboyant.
D) by introducing some new ideas for the audience to think about.
E) by seeking and encouraging action on the part of the audience.
93) Delivering your presentation by reading it word for word is usually a bad idea EXCEPT
when
A) your presentation is very lengthy.
B) you’re covering policy statements or legal documents that must be presented verbatim.
C) the presentation is humorous.
D) the audience is hostile.
E) you want the audience to know you are an expert in the field.
94) The most effective and easiest mode of speech delivery in nearly all situations is
A) memorization.
B) reading from a prepared script.
C) speaking from an outline or notes.
D) impromptu speaking.
E) recording the presentation on a podcast.
95) When speaking from notes, it is best to print them on
A) regular white typing paper.
B) heavy note cards.
C) brightly colored note cards.
D) your smartphone.
E) handouts to be given to the audience after the presentation is completed.
96) Rehearsing your presentation on video will
A) help you check your voice, timing, phrasing, and physical gestures.
B) increase your nervousness.
C) most likely ruin your ability to make an effective presentation.
D) rob you of the confidence you need.
E) allow you to send the presentation to those who cannot attend the presentation.
97) Best practices for the question-and-answer session after a presentation include
A) counting on being able to set ground rules for the session.
B) assuming that you’ll be able to handle questions without some preparation.
C) anticipating likely questions and thinking through your answers.
D) acknowledging that the question-and-answer session is relatively unimportant.
E) preparing questions and answers in the event none are asked.
98) If you face hostile or difficult questions during a question-and-answer session
A) enlist the help of the audience to ridicule the questioner.
B) respond honestly and directly while keeping your cool.
C) stand your ground and answer the questions aggressively.
D) ignore anyone who asks such questions and change the subject.
E) have the person asking the question to explain their point of view.
99) Except for very short speeches, don’t try to memorize a presentation because
A) you might forget your lines.
B) you’ll probably sound stilted while your talking.
C) you won’t be able to respond to questions during your presentation.
D) all of the above.
100) When you’re determining the approach and the software to use for a business presentation,
keep all of the following in mind EXCEPT
A) Match the task to the tool, not the other way around.
B) If they are used poorly, software features only get in the way.
C) Software features can help you tell your story, but it’s the story that matters.
D) PowerPoint and other slide programs aren’t limited to creating linear flows of bullet-point
slides.
101) Answering questions at the end of a presentation gives you a chance to
A) obtain important information.
B) build enthusiasm for your point of view.
C) emphasize your main ideas and supporting points.
D) all of the above.
102) ________ is nearly always the easiest and most effective way to deliver a presentation.
A) Memorizing the presentation
B) Speaking from an outline or notes
C) Reading the presentation slides
D) Speaking extemporaneously
103) All of the following EXCEPT ________ can help you convert presentation anxiety into
positive energy.
A) knowing your subject matter
B) concentrating on your message and your audience
C) focusing on delivering a perfect presentation
D) making eye contact with friendly audience members
104) Presenting with the help of an outline or notes is the most effective and easiest delivery
mode.
105) You should never ask to see the location for your presentation in advance, since doing so
shows a lack of confidence.
106) One way to overcome anxiety before a presentation is to practice until the presentation is
perfect.
107) Offer some practical suggestions for overcoming anxiety related to public speaking.
108) Discuss various ways to overcome anxiety and nervousness when giving a presentation.
109) Discuss ways to feel and appear more confident when giving presentations.
110) Briefly explain how nervousness can actually improve the quality of your presentation.
111) Which of the following is a form of parallel communication that takes place during a
presentation?
A) Backchannel
B) Feedback
C) Performance
D) Webcasts
E) Screencasts
112) Which of the following is an advantage to using the backchannel during presentations?
A) The audience can immediately verify claims
B) Information is limited to those in the immediate audience
C) Feedback is available during and after the presentation
D) Contrary audience members have more leverage
E) There could be more immediate interaction from audience members
113) Which of the following is a benefit of online presentations?
A) Less backchanneling
B) Better ability to read nonverbal cues
C) Additional material can be sent after the presentation
D) Communicating with a geographically dispersed audience
E) There is less need to practice
114) When preparing for an online presentation, why should the presenter consider sending study
materials ahead of time?
A) Audience members will have time to answer their own questions
B) It eliminates the need for backchanneling
C) It gives time to rehearse without worrying about technology issues
D) Audience members who cannot attend will not be left out
E) The audience will be more familiar with important background information
115) The backchannel can present challenges for business presenters because
A) listeners can build support for your message.
B) audience members who disagree with you can have more leverage.
C) you can get feedback during and after the presentation.
D) supporters can spread your message to a larger audience in a matter of seconds.
E) Internet connectivity is always an issue.
116) The most important aspect of any presentation is
A) enveloping your message within a cloak of technology.
B) impressing the audience with your knowledge, skills, and abilities.
C) getting the audience to receive, understand, and embrace your message.
D) regarding your audience as passive recipients rather than trying to engage them.
E) engaging the audience by asking questions and increasing their involvement.
117) In business presentations, the backchannel is
A) the notes portion of an electronic slide, which only the presenter can see.
B) subtle, nonverbal cues the presenter sends during the presentation.
C) electronic communication among audience members during the presentation.
D) password-protected electronic slides that only certain audience members are allowed to view.
E) distortion on visual aids that are projected on a large screen.
118) Sending preview materials to the audience prior to an online presentation
A) will cause most audience members to ignore what you present later.
B) suggests that you are not confident.
C) can be helpful.
D) is an example of the backchannel in action.
E) is an effective way to eliminate the need for the audience to attend the presentation.
119) When you’re delivering a presentation online
A) ask for feedback frequently.
B) wait until the end of the presentation to seek feedback.
C) ask your audience to upload their feedback to your website.
D) don’t worry about asking for feedback.
E) use visual cues from the audience as your source of feedback.
120) The term ________ refers to a line of communication created by people in an audience to
connect with others inside or outside the room, with or without the knowledge of the speaker.
A) cloud surfing
B) backchannel
C) blogosphere
D) Twitterverse
E) tag cloud
121) Which of the following would allow a presenter to integrate social media into the
presentation process?
A) Monitor and ask for feedback
B) Review comments to improve the presentation
C) Establish expectations with the audience
D) Create a website for the presentation
E) Preview study materials ahead of time
122) Which of the following can be used to monitor comments from the audience without
interrupting the presentation?
A) Setting up a website for the presentation
B) Visiting Twitter accounts and blogs to look for areas of concern that are similar to yours
C) Tweeting key presentation points while presenting
D) Establishing expectations by asking for positive comments to be send through a hashtag
E) Using hashtags to monitor comments from the audience during breaks
123) Which of the following is an advantage to reviewing comments after the presentation is
over?
A) To see what confused the audience and what excited them
B) To immediately respond to each comment
C) To Tweet sections of the presentation to those who were especially interested
D) To gauge effectiveness when there are no comments or questions
E) To eliminate the need for questions during the presentation
124) How can a presenter tweet key points during the course of the presentation?
A) Hire an audience member to monitor and send tweets
B) Use presentation software to send prewritten tweets
C) Ask for audience participation in the tweeting process
D) Set up a website where comments and tweets will be posted before the presentations
E) Tweet as you present
125) Which of the following will tell the audience their comments are welcome as long as they
are not disruptive?
A) Automatically tweet key points from your presentation while you speak
B) Review comments after your presentation
C) Establish expectations with the audience
D) Monitor and ask for more meaningful feedback when inappropriate comments are sent
E) Integrate social media into the presentation process
126) All of the following statements EXCEPT ________ represent opportunities associated with
online presentations.
A) Online presentations enable communication with a geographically dispersed audience.
B) Online presentations facilitate human moments that travel across the digital divide.
C) Online presentations allow project teams to meet at a moment’s notice.
D) Online presentations save time and money by minimizing or eliminating travel costs.
127) Skilled presenters are quick to put a stop to audience members engaging in backchannel
communication during a presentation.
128) When delivering presentations online, it is especially important to ask the audience for
frequent feedback.
129) Presentation software will ensure the audience can correctly view the presentation
regardless of the size and type of screen being used.
130) Delivering online presentations can be challenging. For example, small video images can
make it hard to determine whether audience members are bored or confused. Given such
challenges, what can you do to ensure successful online presentations?
131) Define “backchannel” and describe the risks and benefits it provides for business presenters.
132) Discuss issues to consider before sending presentation materials to the audience ahead of
time.
133) Why is it important to consider the use of and types of technology that will be used to view
a presentation?