39
84) During the close of the interview, be sure to
A) ask the interviewer if they have any other questions for you.
B) try to identify why you were asked illegal questions.
C) check your watch and see if the interview lasted at least 45 minutes.
D) emphasize your value to the organization.
E) ask what you did well, and what should be worked on for the next round of interviews.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
85) During the question-and-answer stage of an interview,
A) stick with one-word, yes-or-no answers.
B) let the interviewer lead the conversation.
C) respond to all questions immediately.
D) don’t ask any questions of your own.
E) be assertive and control the conversation.
AACSB: Written and oral communication
Difficulty: Easy
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
40
86) One advantage to maintaining interview notes is
A) to ensure answers are consistent between the hiring manager and Human Resources.
B) to look prepared and professional.
C) to have something to do with your hands during the interview, especially when you are
nervous.
D) to have you decide which company is the right fit for you when you are considering various
job offers.
E) to track key information, including potentially illegal questions.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
87) Which of the following would best support your ability to negotiate a starting salary?
A) wearing business attire during the negotiation meeting
B) understanding all your strengths and weaknesses
C) market demand for your skill set
D) dollar amounts of offers you have turned down
E) your ability to call in a personal favor with those you know in the organization
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
41
88) During the question-and-answer phase of an interview, try to keep your answers short;
usually just a yes or no will do.
AACSB: Diverse and multicultural work environments
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
89) Describe each of the three stages of a successful employment interview.
AACSB: Reflective thinking
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
42
90) Within two days after an employment interview, you should
A) have a friend call to see whether you got the job.
B) write a follow-up letter (using the format for persuasive messages) and include another copy
of your résumé.
C) follow up with a short note of thanks, using a tone that’s positive while reinforcing why you
are a good fit.
D) assume that you didn’t get the job if you haven’t heard anything.
E) call the employer and say you have received some other job offers (even if you have not).
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
91) You could send a ________ after an interview if you haven’t received the interviewer’s
decision by the promised date or within two weeks.
A) thank you note
B) formal complaint
C) message of inquiry
D) message of intent
E) prospecting message
when you would use each one.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
43
92) Use the model for direct messages when you write a
A) letter of resignation.
B) letter of acceptance.
C) letter declining a job offer.
D) letter of application.
E) letter to ask for an extension before making a final decision.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
93) Staying in contact with a prospective employer after an interview
A) can be seen as troublesome by the employer.
B) is not necessary for at least 4 weeks.
C) should only be done by phone.
D) might be construed as nagging.
E) shows that you really want the job.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
44
94) Writing a thank you note shortly after the interview, even an interview that went poorly,
A) is an opportunity to tell them of additional research you conducted.
B) is an opportunity to outshine other candidates.
C) is unnecessary unless you interviewed with the hiring manager.
D) provides a chance to modify an answer given during the interview.
E) is a chance to press for a higher salary offer.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
95) Job offers and the acceptance of the offer
A) can be done over the phone.
B) should be done via Skype.
C) are legally binding contracts.
D) can be backed out of if a better candidate or job comes along.
E) are legally binding for the employer, but not the candidate.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
45
96) If you write a letter to decline the offer of a job,
A) use the direct format.
B) use an indirect format.
C) do not use email.
D) follow the AIDA plan.
E) explain why, in detail, you are not accepting the position.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
97) When terminating the job with a current employer, your letter of resignation
A) should include at least two weeks’ notice.
B) does not have to be in writing.
C) should indicate what led you to look for a new position.
D) should include ways to help the company do better in the future.
E) should indicate where your new job is, what the responsibilities are, and what salary you were
offered.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
46
98) You’ve just finished a job interview, and you know that you’re not going to get the job. So,
don’t worry about following up with a “thank-you” message to the interviewer.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
99) Why is it advantageous for candidates to stay in contact with prospective employers after an
interview? Provide at least three reasons.
when you would use each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
100) If a job candidate receives a job offer while other interviews are still pending, how should
he or she ask the employer for a time extension?
when you would use each one.
AACSB: Reflective thinking
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview