31
66) One way to increase your confidence before the start of the interview is
A) to understand that everyone has some negative aspects in their background and you are no
different.
B) practice public speaking.
C) think about irrelevant details that you want to include, or omit.
D) dress in comfortable, casual clothing.
E) realize you have value to the employer because they think highly enough of you to invite you
for an interview.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
67) The foundation of your interview should be
A) confidence and competence.
B) manners and poise.
C) skills and ability.
D) dress and professionalism.
E) eagerness to learn and flexibility.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
32
68) When you’re staging mock interviews to polish your interview style, pay attention to
A) incorporating humor.
B) how to take the lead during the discussion of your skills and abilities.
C) keeping your answers short and to the point.
D) keeping answers general enough to be sure they can be appropriate to almost any type of
question.
E) poise, manners and good judgement.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
69) Part of preparing for a job interview involves anticipating the questions that an interviewer
will ask and rehearsing answers to each one.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
70) The appropriate clothing for most job interviews is something conservative, such as a dark
blue suit.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
33
71) What six tasks do you need to complete to prepare for a successful job interview?
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
72) What should you focus on when you (and your interview partner) are evaluating your
performance in mock interviews?
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
73) List three guidelines to follow when deciding what to wear for an employment interview.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
34
74) Many interviewers begin making a decision about the applicant
A) within the first 20 seconds of the interview.
B) during the question-and-answer stage.
C) during the final minutes of the interview.
D) after the candidate has left.
E) while checking references.
AACSB: Reflective thinking
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
75) The longest phase of a job interview is usually
A) the warm-up.
B) the question-and-answer stage.
C) the close.
D) the interchange.
E) the reference checks.
AACSB: Written and oral communication
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
35
76) The employer can legally ask you questions about
A) when you graduated from high school.
B) if working on weekends would conflict with your religion.
C) if you have ever been arrested.
D) your age.
E) your legal right to work in the United States.
AACSB: Diverse and multicultural work environments
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
77) If your interviewer asks you a potentially unlawful question,
A) you are required by law to end the interview and report it to the Equal Employment
Opportunity Commission.
B) it is often a sign that the interview is going well.
C) you have several options, including trying to answer “the question behind the question.”
D) you should ignore it unless it happens more than once.
E) you should explain that the question is illegal and the employer has no right to know.
AACSB: Diverse and multicultural work environments
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
36
78) When a job interviewer indicates the interview is coming to a close, you should
A) prolong the interview in order to ingratiate yourself with the interviewer.
B) say your good-byes and stand up to leave.
C) prepare to leave but (if possible) try to pin down what will happen next.
D) ask the interviewer to analyze your performance.
E) explain that you really need a job offer before you depart.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
79) On your second or third visit to an organization, if you haven’t been offered the job, you
should
A) ask whether you did anything wrong during the interview.
B) ask how many more interviews will take place.
C) ask tactfully when you can expect to learn of the decision.
D) ask if repeated interviews are standard policy and try to find out why.
E) pretend that you have another job offer and push for an immediate decision.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
37
80) When you discuss salary requirements with a prospective employer, you should
A) let the interviewer raise the topic first.
B) say that your requirements are not negotiable, based on salary surveys.
C) try to negotiate a higher salary regardless of the offer because you are in a good bargaining
position.
D) focus on other issues such as benefits and signing bonuses.
E) ask what kind of salary you can expect after three years, and use that as the basis for
negotiations.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
81) During the warm-up phase of the interview, ________ is crucial in projecting confidence and
professionalism.
A) body language
B) the initial greeting
C) how you respond to the receptionist
D) asking questions about the position
E) presenting your qualifications
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
38
82) During which phase of the interview process are you most likely to be asked specific
questions about how you handled particular situations in previous jobs?
A) the warm up
B) the question-and-answer stage
C) the initial screening
D) when references are being checked
E) the close
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Synthesis
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview
83) During the interview, a candidate should ask questions about
A) salary.
B) when they can expect to be given an offer.
C) what the company is looking for in a new employee.
D) the major competition of the company.
E) critical weaknesses of the company and how the company plans to address them.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to prepare for, conduct yourself during, and follow up after an
interview