21
47) Using your résumé to tell employers you are detail oriented, a team player, and a hard
worker
A) is an effective strategy, since all employers appreciate these characteristics.
B) is generally not helpful unless you also include concrete proof and evidence to support your
claims.
C) is often effective as long as you repeat the claims in your application letter.
D) often results in a higher starting salary.
E) should be avoided as it is considered to be bragging.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
48) Which of the following would be the best wording to use on a résumé?
A) “I was in charge of a staff of six employees.”
B) “I supervised six employees.”
C) “Was in charge of entire departmental staff.”
D) “Supervised staff of six employees.”
E) “In this job, I was in charge of six employees including an assistant manager.”
traditional résumé.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Critical Thinking
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
22
49) In composing a résumé, it is best to avoid
A) using the word “I”.
B) active verbs.
C) prepositions.
D) past-tense.
E) bulleted lists.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
50) When you’re selecting keywords to include your résumé, you should
A) never use more than three of them at a time.
B) work them into your introductory statement and other résumé sections.
C) avoid placing them in a keyword summary at the end of the résumé.
D) choose strong verbs and colorful adjectives.
E) limit keywords to a bulleted list on the first page of your résumé.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
23
51) To incorporate the best keywords in your résumé,
A) simply make a list of all the adjectives that describe your unique personality and abilities.
B) study relevant job descriptions and seek to understand your target audience’s needs.
C) use a thesaurus to list as many impressive words as possible.
D) stick with time-tested phrases such as problem solver and proven track record.
E) write them as action verbs.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
52) Effective keywords to list on your résumé include
A) business and technical terms.
B) action terms.
C) proof of your skills and abilities.
D) your GPA.
E) position applying for and skills needed for the position.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
24
53) If you choose not to list your GPA in the “Education” section of your résumé,
A) most employers will not interview you.
B) employers will generally respect you for being humble.
C) you should be prepared to answer questions about it during the interview.
D) it should be stated in your application letter.
E) you should include a statement that reads, “GPA withheld for privacy reasons.”
traditional résumé.
AACSB: Written and oral communication
Difficulty: Easy
Classification: Application
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
54) When you describe your work experience on your résumé, you should
A) start with your most recent job and work back chronologically.
B) describe one or two jobs in detail so that employers get an idea of your work ethic.
C) list only full-time positions.
D) indicate why you left.
E) omit any positions which you held for less than six months.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
25
55) In describing activities and achievements on your résumé, you should
A) use only mild exaggerations.
B) include only what makes you a more attractive job candidate.
C) use significant amounts of jargon and technical terms.
D) leave out any awards you’ve won unless they are specifically relevant to your current career
objective.
E) omit any volunteer activities.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
56) On your résumé, do not include items that could encourage discrimination, such as
A) home address.
B) hobbies.
C) when you graduated from high school.
D) military service.
E) extracurricular activities.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
26
57) Putting “References available upon request” at the end of your résumé is
A) not necessary since the availability of references is usually assumed.
B) standard practice, and most employers will expect to see it.
C) less effective than listing the names and contact information for all references, even if the
employer has not requested them.
D) necessary only when applying for government positions.
E) is less effective than listing the information in the application letter.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
58) The best email address to include on a résumé is
A) the one you have through your current employer.
B) a free personal address from one of the many services that offer them.
C) one that creatively includes the name of the company to which you are applying.
D) none—that way employers will be forced to call you.
E) one that is a reflection of your hobbies and interests.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
27
59) Military service relevant to the position you’re seeking should be listed in the ________
section of your résumé.
A) References
B) Not-For-Profit Work Experience
C) Education or Work Experience
D) Personal Information
E) Interest
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
60) Applicant tracking systems help employers by
A) charting each applicant’s progress through the hiring process.
B) mapping out promising career paths for each applicant.
C) sifting through the content of the résumés received.
D) tracking down promising applicants by searching social media sites.
E) cataloging how often an applicant applies to the company.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
28
61) According to your textbook, the least desirable way to include keywords in a résumé is in
A) an introductory statement.
B) a standalone keyword summary.
C) the work history section.
D) the education section.
E) the volunteer section.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
62) When you’re preparing an introductory statement for your résumé, using a ________ can
limit your consideration for interesting opportunities.
A) career objective
B) qualifications summary
C) personality profile
D) career summary
E) skills summary
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
29
63) You can use a ________ to recap your career, with a focus on your increasing levels of
responsibility and performance.
A) career objective
B) qualifications summary
C) trend analysis
D) career summary
E) keyword schedule
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
64) In the experience section of the résumé, the focus should be on
A) responsibilities of the job.
B) abilities developed in coursework.
C) training sponsored by businesses.
D) high school or military training.
E) what you accomplished in each position.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
30
65) When developing the experience section of the résumé, the most space should be devoted to
A) jobs that closely relate to the targeted position.
B) jobs that you held the longest.
C) jobs that had a higher level of responsibility.
D) jobs where you learned the most.
E) jobs you enjoyed the most.
traditional résumé.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter
66) If you have limited work experience, ________ could be used to indicate leadership,
teamwork, or other valuable attributes.
A) education
B) community service
C) travel abroad
D) length of time at one job
E) classes in your major
traditional résumé.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Critical Thinking
Learning Outcome: Explain how to plan, write and complete a résumé and an application letter