38
86) Sending preview materials to the audience prior to an online presentation
A) will discourage participants from attending your presentation.
B) can suggest that you are not confident in your abilities as a presenter.
C) can help audience members become familiar with important background information.
D) will minimize backchannel activity during your presentation.
E) will distract readers from the main idea of your presentation.
environment.
AACSB: Information technology
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Describe steps for developing oral and online presentations
87) The backchannel can present challenges for business presenters because
A) Twitter breaks must be scheduled.
B) contrary audience members can have more leverage.
C) supportive listeners can spread your message to a much larger audience.
D) it is difficult to track what parts of the presentation were effective, and which were not.
E) the hashtag must be meaningful and relevant.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Describe steps for developing oral and online presentations
88) The most important aspect of any presentation is
A) enveloping your message within a cloak of technology.
B) impressing the audience with your knowledge, skills, and abilities.
C) getting the audience to receive, understand, and embrace your message.
D) regarding your audience as passive recipients rather than trying to engage them.
E) building a slide deck that is meaningful and relevant.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Describe steps for developing oral and online presentations
39
89) Answering questions at the end of a presentation gives you a chance to
A) change the presentation to better reach the audience.
B) provide the information that is of most interest to the audience.
C) establish ground rules for questions.
D) emphasize your supporting points.
E) respond to the backchannel.
environment.
AACSB: Analytic thinking
Difficulty: Moderate
Classification: Application
Learning Outcome: Describe steps for developing oral and online presentations
90) Best practices for the question-and-answer session after a presentation include
A) counting on being able to set ground rules for the session.
B) anticipating likely questions and thinking through your answers.
C) assuming that you’ll be able to handle questions without some preparation.
D) realizing that the question-and-answer session is relatively unimportant.
E) pretending that you know the answer to a question, even when you don’t.
environment.
AACSB: Analytic thinking
Difficulty: Moderate
Classification: Application
Learning Outcome: Describe steps for developing oral and online presentations
40
91) If you face hostile or difficult questions during a question-and-answer session,
A) respectfully ask their opinion on the matter.
B) enlist the help of the audience to silence the questioner.
C) respond honestly while keeping control of your emotions.
D) stand your ground and respond to the questions aggressively.
E) ignore anyone who asks such questions and change the subject.
environment.
AACSB: Written and oral communication
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Describe steps for developing oral and online presentations
92) Successful speakers work on making
A) an authentic connection with listeners.
B) a note-perfect presentation.
C) a strong use of the backchannel.
D) tech-savvy presentations.
E) the audience changes their mind about an issue.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe steps for developing oral and online presentations
93) In order to appear sincere, confident, and trustworthy,
A) concentrate on the message and the audience.
B) maintain eye contact with friendly audience members.
C) be comfortable.
D) be ready with your opening line.
E) visualize success.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe steps for developing oral and online presentations
41
94) When presenting to high-ranking executives, ________ will consume most of the
presentation time.
A) explaining your credentials
B) convincing them of the value of your presentation
C) the question and answer period
D) explaining the cost of the idea
E) reading and understanding the nonverbal signals being transmitted
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Critical Thinking
Learning Outcome: Describe steps for developing oral and online presentations
95) When preparing to be able to best respond to questions from the audience,
A) have friendly audience members ask predetermined questions.
B) offer to meet after the presentation.
C) prepare extra slides and handouts that will speak for you.
D) learn about the audience and their concerns ahead of time.
E) establish ground rules and don’t respond to those who will not follow the rules.
environment.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Describe steps for developing oral and online presentations
42
96) During a presentation, one way to make the best use of the backchannel is to
A) review comments point by point as they are being made.
B) respond to each comment or question as it is made.
C) monitor the backchannel while speaking.
D) display the Twitter stream on a screen live.
E) schedule Twitter break to review comments during the presentation.
environment.
AACSB: Information technology
Difficulty: Difficult
Classification: Application
Learning Outcome: Describe steps for developing oral and online presentations
97) One of the benefits of giving a presentation online is
A) the ability to reach a geographically dispersed audience.
B) production costs.
C) the ability to see and respond to nonverbal cues.
D) the ability to change to presentation “live.”
E) the lack of face-to-face feedback from the audience.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe steps for developing oral and online presentations
43
98) When developing a presentation for an online audience,
A) send out study materials immediately after the presentation is over.
B) break complicated slides into multiple slides.
C) limit the use of the backchannel to Twitter breaks.
D) start the presentation on time.
E) keep each slide on screen for a longer period of time.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Describe steps for developing oral and online presentations
99) When delivering presentations online, it is especially important to ask the audience for
frequent feedback.
environment.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Application
Learning Outcome: Describe steps for developing oral and online presentations
44
100) Offer some practical suggestions for overcoming anxiety related to public speaking.
environment.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Application
Learning Outcome: Describe steps for developing oral and online presentations