978-0134319056 Chapter 14 Part 2

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24) When planning a presentation, what does it mean to “analyze the situation”? Briefly explain

each of the tasks involved.

adapt the planning step of the three-step process to presentations.

AACSB: Written and oral communication

Difficulty: Difficult

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

25) Describe the four steps to organizing a presentation effectively.

adapt the planning step of the three-step process to presentations.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Application

Learning Outcome: Describe steps for developing oral and online presentations

26) What six stages should you go through in preparing an effective outline for a presentation?

adapt the planning step of the three-step process to presentations.

AACSB: Written and oral communication

Difficulty: Difficult

Classification: Application

Learning Outcome: Describe steps for developing oral and online presentations

27) To reduce the formality of an oral presentation,

A) use a conversational tone during the presentation.

B) deliver your presentation in an auditorium.

C) seat the audience in preconfigured rows.

D) deliver your remarks in the passive voice.

E) use a microphone to be sure everyone can hear.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

28) Generally, when presenting to a larger audience,

A) the more informal the presentation.

B) more time should be allotted for questions.

C) the presentation becomes more formal.

D) the more visuals should be used.

E) the less chance of everyone in the audience understanding the message.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Critical Thinking

Learning Outcome: Describe steps for developing oral and online presentations

29) An effective introduction to a presentation will

A) introduce the importance of visuals.

B) establish your credibility.

C) prepare the audience for the tasks they will be assigned after the presentations.

D) incorporate liberal use of transitions.

E) put the audience in the appropriate emotional state.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Critical Thinking

Learning Outcome: Describe steps for developing oral and online presentations

30) Presentations should be delivered using

A) scripted notes.

B) strong and lengthy visuals.

C) a conversational tone.

D) handouts so the audience can better follow difficult concepts.

E) a strong emphasis on jargon and buzzwords.

AACSB: Written and oral communication

Difficulty: Difficult

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

31) One effective way to arouse interest at the start of a speech is to

A) start with a joke.

B) unite the audience around a common goal.

C) use a teaser statement that implies what you’ll be discussing.

D) start with the ending.

E) explain your credentials.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

32) Explaining the circumstances surrounding the presentation is often effective in

A) identifying your main supporting points.

B) arousing the interest of the audience.

C) summarizing the main idea of your presentation.

D) revealing the order in which you’ll develop your main points.

E) identifying yourself as an expert on the topic.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

33) The sentence, “Now that we’ve identified the problem, let’s take a look at some solutions,” is

an example of

A) a problem statement for a presentation.

B) a transition between major sections of a presentation.

C) a statement of intent for a presentation.

D) the main idea for a presentation.

E) a redundant phrase that should be eliminated.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Application

Learning Outcome: Describe steps for developing oral and online presentations

34) To hold your audience’s attention during the body of your speech, you should

A) make at least seven or eight main points.

B) include numerous abstract ideas.

C) relate your subject to your audience’s needs.

D) repeat the same words and phrases.

E) incorporate humor.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

35) When you’re concluding a business presentation,

A) briefly restate the main points you covered during the presentation.

B) bring up any information you forgot to include during the presentation.

C) share an email address to respond to questions that the audience may have.

D) don’t let the audience know you’re ready to close the presentation.

E) let your audience decide how they feel and what they‘ll do about your presentation.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

36) When you have covered all the main points in your speech, you should

A) get ready to end your message on a strong, positive note.

B) wrap up as quickly as possible.

C) avoid using such phrases as “To sum it all up” and “In conclusion.”

D) add one new thought to keep the audience thinking about the presentation.

E) end with a detailed explanation of how hard you worked on preparing your speech.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

37) If there is a lack of consensus among the audience at the end of your presentation, you

should

A) gloss over it as quickly as possible.

B) make the disagreement clear and be ready to suggest a method for resolving the differences.

C) identify the individuals causing the disagreement and ask them pointed questions.

D) calmly explain that no one is leaving until the disagreements have been resolved.

E) repeat key sections of the presentation.

AACSB: Written and oral communication

Difficulty: Difficult

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

38) If the purpose of your presentation is to get your audience involved in an upcoming project,

you should

A) open the floor for questions, as soon as you’ve covered your main points.

B) make sure that your close is ambiguous and needs clarification.

C) close by explaining who’ll be involved and what they’ll do.

D) gloss over any difficulties that will be involved when completing the project.

E) explain the result of inaction.

AACSB: Written and oral communication

Difficulty: Difficult

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

39) You should always close your speech

A) on a memorable note.

B) by leaving the audience with unanswered questions.

C) with something dramatic or flamboyant.

D) by introducing some new ideas for the audience to think about.

E) with a humorous statement.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

40) When you’re introducing a presentation, include a ________ to help your audience

understand the structure and content of your message.

A) catalog of sources

B) preview section

C) backchannel

D) contextual connection

E) humorous story

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

41) Transitional words and phrases such as, “Now that we’ve covered…” are generally less

important in oral presentations than in written reports.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Application

Learning Outcome: Describe steps for developing oral and online presentations

42) The ending is the least important part of a presentation.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

43) Give an example of one way to arouse audience attention at the beginning of a presentation

on your company’s new long-term disability insurance.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Critical Thinking

Learning Outcome: Describe steps for developing oral and online presentations

44) List two goals to achieve in the body of a business presentation.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

45) Briefly describe the three tasks that an effective closing to a presentation should accomplish

and give an example of a sentence that would be an ineffective ending.

AACSB: Written and oral communication

Difficulty: Moderate

Classification: Application

Learning Outcome: Describe steps for developing oral and online presentations

46) List and briefly explain six strategies for holding your audience’s attention during a business

presentation.

AACSB: Written and oral communication

Difficulty: Difficult

Classification: Application

Learning Outcome: Describe steps for developing oral and online presentations

47) When you’re designing an electronic slide deck for a business presentation, let ________ and

________ guide your efforts.

A) simplicity; authenticity

B) convenience; personal preferences

C) PowerPoint; structure

D) functionality; time constraints

E) one-way communication; free-form capability

with effective visuals.

AACSB: Information technology

Difficulty: Moderate

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations

48) Effective text slides should do all of the following except

A) highlight key points.

B) display your entire speaking script.

C) summarize and preview your message.

D) signal major shifts in thought.

E) illustrate concepts.

with effective visuals.

AACSB: Information technology

Difficulty: Difficult

Classification: Conceptual

Learning Outcome: Describe steps for developing oral and online presentations