38
85) Unlike reports focused on conclusions or recommendations, reports focusing on logical
arguments
A) use an indirect approach.
B) are not very convincing.
C) emphasize the positive.
D) do not include outside evidence.
E) use a direct approach.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
86) The problem-factoring process involves
A) looking at a problem from multiple perspectives.
B) considering how to allocate blame for a problem.
C) creating problems instead of solving them.
D) dividing a complex problem into a series of logical, connected questions.
E) developing a strong hypothesis.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
87) An analytical report always ends by presenting recommendations.
AACSB: Analytic thinking
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
39
88) Whereas troubleshooting reports deal with problems as they occur, failure analysis reports
seek to prevent problems before they happen.
AACSB: Analytic thinking
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
89) What is the primary difference between a feasibility report and a justification report?
AACSB: Reflective thinking
Difficulty: Difficult
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
90) Why is writing analytical reports more challenging than writing informational reports?
AACSB: Reflective thinking
Difficulty: Difficult
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
91) Briefly explain problem factoring.
AACSB: Reflective thinking
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
40
92) List the three most common strategies for structuring analytical reports.
AACSB: Reflective thinking
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
93) Explain the three basic categories of analytical business reports and provide at least one
example of each type.
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Synthesis
Learning Outcome: Find and evaluate data to support business messages
94) Briefly describe the circumstances in which the yardstick approach would be particularly
useful for organizing your proposal, and provide an example of a report that would benefit from
this organizational approach.
AACSB: Analytic thinking
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
41
95) A(n) ________ suggests an individualized solution for a potential customer and requests a
purchase decision.
A) grant proposal
B) sales proposal
C) solicited proposal
D) project proposal
E) investment proposal
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
96) If you’re writing an unsolicited proposal, you may have to
A) convince readers that a problem exists that must be addressed.
B) analyze the client’s business in light of the competition.
C) follow the requirements in the RFP exactly.
D) enumerate the client’s options regarding such business decisions as product-line expansion.
E) specify exactly the type of work to be performed.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
42
97) Whereas ________ proposals are used to request decisions from managers within an
organization, ________ proposals are directed to parties outside the organization.
A) formal; informal
B) internal; external
C) solicited; unsolicited
D) external; internal
E) direct; indirect
AACSB: Written and oral communication
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
98) ________ are initiated by a company that is trying to obtain business or funding on its own,
without a specific request from a client.
A) Internal proposals
B) External proposals
C) Unsolicited proposals
D) Solicited proposals
E) Persuasive proposals
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
99) In the workplace, a formal invitation to bid on a contract is called a
A) business offering.
B) request for proposal.
C) bid requisition.
D) project invitation.
E) request for bid.
AACSB: Written and oral communication
Difficulty: Moderate
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
43
100) The primary purpose of an internal proposal is either to request funds and management
support for new projects or to obtain permission to take action on specific projects.
AACSB: Written and oral communication
Difficulty: Easy
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages
101) What is the difference between a solicited and an unsolicited proposal?
AACSB: Written and oral communication
Difficulty: Difficult
Classification: Conceptual
Learning Outcome: Find and evaluate data to support business messages