978-0134202037 Test Bank Chapter 4

Beebe, Beebe and Redmond – Interpersonal Communication, 8e Testbank

Chapter 4: Interpersonal Communication and Diversity: Adapting to Others

1) What is the process of communicating a group’s culture from one generation to another

called?

A) ethnocentrism

B) cultural context

C) enculturation

D) indoctrination

2) Heterosexuals who have negative perceptions of gays and lesbians are more likely to have

________

views

about gender roles.

A) rigid

B) egalitarian

C) neutral

D) ambivalent

3) The group of people born between 1961 and 1981 is called

A) Baby Boomers.

B) Millennials.

C) Generation X.

D) Seniors.

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C) microculture.

D) worldview.

8) Which of the following cultures values an equal, or decentralized, distribution of power?

A) Israel

B) Russia

C) France

D) China

9) Trina was born in 1962. She lived a secure early childhood, only to have her family uprooted

by her father’s job loss in her teens, followed by her parents’ divorce. She attributes her

current

determination to build a decent savings, and balance her career and personal life to

the

uncertainty she faced in her early years. Trina’s outlook is typical of a person in which

generational group?

A) Matures

B) Baby Boomers

C) Generation X

D) Millennials

10) How would a culture that values support from others and expects loyalty from the

community probably be classified, according to the six dimensions of culture?

A) masculine

B) tolerant of uncertainty

Beebe, Beebe and Redmond – Interpersonal Communication, 8e Testbank

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C) decentralized

D) collectivistic

11) Which of the following cultures places a high value on social and status obligations?

A) short-term culture

B) long-term culture

C) androgynous culture

D) restrained culture

12) Communication researcher Milton Bennett calls the ultimate other-oriented principle the

“Platinum Rule,” which states:

A) Do to others as you would have them do to you.

B) Do to others as they themselves would like to be treated.

C) Do to others the best you can do.

D) Do to others as you believe they would prefer.

13) What is a culture called that relies heavily on nonverbal information to enhance message

meanings not explicitly communicated through language?

A) low-context

B) heavy-context

C) high-context

D) cool-context

Beebe, Beebe and Redmond – Interpersonal Communication, 8e Testbank

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14) Liam has just transferred from a community college to a large university. He is aware that

this new culture will likely be more formal and less friendly than his old school, and he wants

to make a good impression. Therefore, one of the ways Liam adapts is to address each of his

professors as “Doctor” until and unless he is told differently. What type of adaptation has

Liam

used?

A) topical adaptation

B) explanatory adaptation

C) adaptation through comparisons

D) adaptation through language choice

15) Jamal is visiting Norway as a Rotary exchange student. Shortly after his arrival to the

country, he began to experience a sense of confusion, anxiety, and stress. He began to

question the

wisdom of committing himself to this exchange. Based upon Jamal’s reaction,

what is he most

likely experiencing?

A) culture shock

B) ethnocentrism

C) mindfulness

D) enculturation

16) The theory that suggests that all people adapt their behavior to others to some extent is

A) other-orientation.

Beebe, Beebe and Redmond – Interpersonal Communication, 8e Testbank

B) uncertainty reduction.

C) social decentering.

D) communication accommodation.

17) Which barrier to effective intercultural communication is involved when Jason, an American

exchange student, is confused when his British host mother tells him to put the luggage in the

“boot”?

A) ethnocentrism

B) different communication codes

C) stereotyping and prejudice

D) assuming similarity

18) The selection committee was looking over the résumé of Abdul Ishtar, who had applied for

the Dean of the College position. His records showed that he was born and raised in South

Yemen, but had been in the United States for the past 25 years. He has been chair of the

psychology department of a regional university for the past 12 years. His letters of

recommendation were excellent. Some of the women on the committee expressed concern

about

the ability of a man raised in an Islamic culture to treat women fairly and objectively.

Their resistance resulted in his being excluded as a finalist. Which barrier to effective

interpersonal

communication does this example reflect?

A) ethnocentrism

B) different communication codes

C) stereotyping and prejudice

D) assuming similarity

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19) A confirmation class from the local Methodist church visited a nearby synagogue to

experience worship from a different perspective. The synagogue provided the group with a

guide. The guide explained what would happen during the service, showed them where to sit,

how to respond at different times during the service, and was available after the service to

answer any questions they might have about the service, the synagogue, or Judaism. The

synagogue’s response to this visit demonstrated their commitment to which strategy for

improving intercultural communication?

A) developing knowledge

B) developing motivation

C) developing skill

D) developing critical evaluations

Skill: Apply What You Know

20) Several researchers suggest that one of the best ways to enhance understanding when

communicating over a period of time with someone from a different cultural background is to

develop

A) a combination language.

B) mindfulness.

C) a third culture.

D) a friendship.

21) Buying your friend flowers to apologize after a fight is an example of

A) adapting predictively.

B) adapting reactively.

C) accommodating.

D) refining the relationship.

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D) contact theory.

25) What skill is involved when you take into account the other person’s thoughts, feelings,

values, background, and overall perspective when communicating?

A) social decentering

B) perception checking

C) causal attribution

D) enculturation

1) The term gender refers to the biological differences between men and women.

2) Gender is something that is primarily learned from and socially reinforced by others.

3) A person’s age has little influence on his or her communication with others.

Beebe, Beebe and Redmond – Interpersonal Communication, 8e Testbank

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Answer: FALSE

Chapter number: 04

Module number: 4.1

Learning Objective: 4.1 Describe five human differences that influence communication.

Topic: Understanding Diversity: Describing Our Differences

Difficulty: Easy

Skill: Remember the Facts

4) Virtually every organization or group develops a hierarchy that makes status distinctions.

5) People who interact with one another over time tend to communicate in similar ways; they

develop similar speech patterns and use similar expressions.

6) A co-culture is a learned system of knowledge, behavior, attitudes, beliefs, values, and norms

that is shared by a group of people.

7) Jerome asks that his mother make a vegetarian dish because he knows that his guest, Sara,

does not eat meat for religious reasons. Jerome is mindful of Sara’s background.

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8) Individualistic cultures tend to be more loosely knit socially.

9) The United States is generally considered to be a feminine culture.

10) Spain would be considered a long-term culture.

11) Ethnocentrism is the process of transmitting a group’s culture

from one generation to the

next.

12) To stereotype someone is to push him or her into an inflexible, all-encompassing category.

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13) Intercultural communication competence is the ability to adapt your behavior toward another

person in ways that are appropriate to other person’s culture.

14) The factor or behavior that helps you improve the effectiveness or quality of your

communication with others is called your ability.

15) When you encounter a different culture and become confused, anxious, and uncertain, you

are probably experiencing culture shock.

1) In what way might ethnocentrism be viewed as a positive cultural characteristic?

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2) How does social class affect communication? Give an example.

3) What are the differences between sex and gender?

4) Define co-culture and give an example of a co-culture within the United States.

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5) What are the main differences between a low-context and a high-context culture?

6) How are stereotyping and prejudice related? Name three ways they are perpetuated.

2) using labels; 3) rigid descriptions; 4) making assumptions; 5)or relying on “spokesperson

syndrome,” (“Don, what do Hispanic people think about this topic?”).

Chapter number: 04

7) Your friend, Tasha, is about to move to Italy with her family. She fears

interacting with

people she doesn’t know, who speak a language she doesn’t speak, and who have

different cultural traditions and worldviews. What advice about understanding and

communicating with the new people she will meet can you give Tasha?

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8) Your text claims that assuming similarity and assuming differences are barriers to effective

intercultural communication. How can these two seemingly contradictory barriers both be

true?

9) Dr. Higgins has a Japanese foreign exchange student in his class. He understands that

typically, foreign students have difficulty writing papers in English. Consequently, he intends

to be more lenient when evaluating this student’s grammar. Which of the following strategies

is Dr. Higgins most likely employing: social decentering, empathy, or predictive adaptation?

Justify your answer.

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10) Define the contact hypothesis and provide an example to illustrate the hypothesis.