11
38) What is social capital?
A) the value of all of the cash, savings, investments, and equity owned by every member of your
family, yourself included
B) a collective term for all of the people you know, including distant acquaintances and even
people you don’t like
C) the collective value of all of the people in your social network and the likelihood of them
providing social support
D) built not by strengthening existing ties, but by seeking out new relationships
Skill: Understanding
Section: The Value of Relationships
Learning Outcome: 5.2
39) Which of the following is the BEST example of emotional support?
A) Eduardo hands his sister a tissue as she tearfully informs their mother that she and her
boyfriend have broken up.
B) Eduardo listens to his sister as she describes to him how her boyfriend broke up with her.
C) Eduardo tells his sister that a majority of relationships don’t work out.
D) Eduardo reminds his sister how quickly she bounced back from her last break-up.
Skill: Applying
Section: The Value of Relationships
Learning Outcome: 5.2
40) Social support may BEST help reduce stress by
A) making challenges look less forbidding.
B) increasing the body’s release of cortisol.
C) providing role models of others facing stressors.
D) increasing our social commitments, which can distract us from our problems.
Skill: Understanding
Section: The Value of Relationships
Learning Outcome: 5.2
41) Which of the following is TRUE about communication patterns between men and women?
A) Women tend to be more expressive.
B) Men often believe that it is acceptable to show emotion.
C) Men are more likely to share their innermost thoughts.
D) Women tend to be more task-oriented.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
12
42) Which of the following is TRUE about appropriate self-disclosure?
A) It mostly involves story telling.
B) It involves sharing secrets and gossip about friends and acquaintances.
C) It involves sharing feelings and information as a means of getting to know a person.
D) It is a key element in unhealthy communication.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
43) Julio wants to strengthen his relationship with LaVonne by sharing personal information
with her. To get over his fear of disclosing his feelings, Julio can do all of the following
EXCEPT
A) learn to accept his imperfections.
B) be open to discussing his sexual past.
C) select a safe, comfortable place for the conversation.
D) blame his parents for his imperfections.
Skill: Applying
Section: Building Communication Skills
Learning Outcome: 5.3
44) You are most likely to listen BEST when
A) you are worried.
B) you believe the speaker‘s message does not concern you.
C) you are distracted by a project that is due the next day.
D) you believe the speaker is saying something you can relate to.
Skill: Applying
Section: Building Communication Skills
Learning Outcome: 5.3
45) Steve and Janelle are friends. When they meet weekly for coffee, they greet each other with a
hug. This is an example of
A) betrayal of their partners.
B) nonverbal communication.
C) physical compatibility.
D) sexual intimacy.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
13
46) In relationships, the process of resolving differences peacefully and creatively is
A) anger management.
B) conflict resolution.
C) self-disclosure.
D) intimacy.
Skill: Remembering
Section: Building Communication Skills
Learning Outcome: 5.3
47) Direct eye contact is
A) universally recognized as essential to honest communication.
B) better than indirect eye contact.
C) offensive in some cultures.
D) a form of verbal communication.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
48) Self-disclosure can be a double-edged sword because
A) you risk hurting the other person.
B) you risk the possibility that the other person will reject you.
C) you might find out more about the other person than you really wish to know.
D) it allows you to tell stories about others without their knowledge or consent.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
49) In face-to-face conversations,
A) men frown more often than women, and women smile more often than men.
B) women interrupt more often than men.
C) women provide less feedback via body language than men.
D) men are more likely to ask for help than women, but men and women are equally likely to
offer help.
Skill: Remembering
Section: Building Communication Skills
Learning Outcome: 5.3
14
50) After stubbing his toe, Tom told Connie that he was in agonizing pain. Connie said she
believed him, but rolled her eyes. Tom most likely
A) felt that Connie was being supportive.
B) believed that Connie felt he was exaggerating his pain.
C) would feel comfortable sharing more of his feelings with Connie.
D) decided that Connie had not heard him.
Skill: Analyzing
Section: Building Communication Skills
Learning Outcome: 5.3
51) People who frequently use social networking sites
A) score lower in social support than people who have never used them.
B) become more and more isolated the longer they use them.
C) don’t need to be concerned about self-disclosure.
D) have larger social networks than non-users, including offline.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
52) A likely reason that people may be meaner online than in person is that
A) rudeness on social media sites is common and acceptable.
B) their name is attached to the messages they post.
C) users cannot see the person with whom they are communicating.
D) they would like to increase their number of followers.
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
15
53) Hedda and Kate have been sharing an apartment for two months, but they’re both frustrated.
Hedda is tired of nagging Kate about cleaning up after herself, and Kate is tired of being nagged
every time she leaves an unwashed coffee cup in the sink. Which of the following strategies
might help them resolve their conflict?
A) They should use “you” messages that clearly tell the listener what she is doing wrong.
B) They should use “I” messages that clearly state how the speaker feels and what she wants.
C) They should avoid talking about the problem until they have thought of a workable solution
for solving it.
D) After agreeing to a solution, they should permanently drop the subject.
Skill: Applying
Section: Building Communication Skills
Learning Outcome: 5.3
54) What is conflict?
A) an intellectual state
B) always bad
C) a deliberate attempt to sabotage another person’s success or happiness
D) inevitable when people live or work together
Skill: Understanding
Section: Building Communication Skills
Learning Outcome: 5.3
55) What is social media screening?
A) something practiced by some U.S. employers in order to find information about job applicants
B) a technique in which you compare the quality of a variety of social networking sites
C) a course you can take to help you learn about managing your privacy settings
D) an illegal practice
Skill: Remembering
Section: Building Communication Skills
Learning Outcome: 5.3
56) Jealousy can be based on all of the following EXCEPT
A) a person’s irrational fears.
B) a person’s low self-esteem.
C) a valid concern.
D) intense devotion.
Skill: Understanding
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
16
57) Angel broke up with her boyfriend of two years. In order to cope with the failed relationship,
she should
A) spend a lot of time analyzing the negative aspects of the relationship.
B) seek another relationship as soon as possible to get over the failed one.
C) put a positive spin on the breakup and act as if nothing is wrong.
D) reach out to trusted friends and share her feelings with them.
Skill: Applying
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
58) In troubled relationships, an example of criticism would be
A) “You’re the most self–centered person I’ve ever met!”
B) “Stop acting like a two-year old!”
C) “You’re the one who chose this lousy restaurant, not me!”
D) “I don’t see anything to get upset about.”
Skill: Analyzing
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
59) Javier wants to talk with Stephan about his frustration related to Stephan’s excessive
spending, but as he is speaking, Stephan keeps texting on his cell phone. This is an example of
what pattern common in troubled relationships?
A) criticism
B) defensiveness
C) stonewalling
D) contempt
Skill: Analyzing
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
17
60) Which of the following is TRUE about power in relationships?
A) In relationships, power is the ability to make more money than one’s partner.
B) In relationships, power is the ability to make and implement decisions.
C) Over the last century, the power dynamics between men and women have remained largely
the same.
D) The increased divorce rate in the past century was largely due to men feeling uncomfortable
sharing power.
Skill: Analyzing
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
61) The U.S. Bureau of Labor Statistics estimates that, on a typical day,
A) over 90 percent of men do household chores like laundry.
B) over 90 percent of women do household chores like laundry.
C) over two-thirds of men cook and clean up after meals.
D) over two-thirds of women cook and clean up after meals.
Skill: Remembering
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
62) In a healthy relationship,
A) you need to be willing to share nearly everything with your partner.
B) you often find yourself making excuses for the other person.
C) it‘s natural to feel stifled, trapped, and stagnant.
D) you’re honest with yourself and each other.
Skill: Understanding
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
63) Predictability is a fundamental element of
A) trust.
B) faith.
C) power.
D) jealousy.
Skill: Understanding
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
18
64) The first hint that a relationship may be in trouble is often
A) a change in communication.
B) that one partner stops respecting the other‘s sexual boundaries.
C) an escalation in the frequency of arguments.
D) physical assault.
Skill: Analyzing
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
65) Jealousy is more common in
A) people who have a high sense of self-esteem.
B) people who feel the need for a high level of control.
C) people over the age of 65.
D) women than men.
Skill: Understanding
Section: Relationships: For Better and Worse
Learning Outcome: 5.4
66) Daniel has been involved in four sexually exclusive relationships over the past six years.
This is an example of
A) infidelity.
B) open relationships.
C) cohabitation.
D) serial monogamy.
Skill: Applying
Section: Marriage, Partnering, and Singlehood
Learning Outcome: 5.5
67) Jeff and Dana have been married for two years. Their relationship involves exclusive sexual
involvement with each other. This demonstrates
A) an open relationship.
B) a monogamous relationship.
C) serial monogamy.
D) a formalized partnership.
Skill: Applying
Section: Marriage, Partnering, and Singlehood
Learning Outcome: 5.5