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Human Relations for Career & Personal Success, 11e (DuBrin)
Chapter 14 Getting Ahead in Your Career
1) Your chances of finding suitable employment are directly proportional to the number of
________.
A) followers you have on Twitter
B) friends you have on Facebook
C) positions you have held in the past
D) positions that will satisfy your job objectives
2) You know you have a good person-organization fit when ________.
A) your employer offers ample vacations
B) your personality and values mesh well with your employer
C) your employer gives you an annual raise
D) many other people with the same specialty work at your employer
3) A study with students seeking fulltime employment found that a positive attitude was
________.
A) associated with setting unrealistic expectations about finding an ideal position
B) effective for women but not for men
C) positively related to obtaining a second interview
D) perceived by many interviewers as annoying
4) When conducting a job search, being aware of the qualifications employers are seeking can
help the job seeker emphasize ________.
A) his or her characteristics that the employer might be seeking
B) characteristics he or she hopes to develop in the future
C) how he or she plans to overcome past mistakes
D) what he or she expects from the employer
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5) A survey found that which one of the following was perceived by employers as the most
useful in finding job candidates?
A) Social networking sites
B) Career websites
C) Hiring back former employees
6) The best way to reach the internal job market is to ________.
A) search the classified ads
B) respond to blind ads among the classified ads
C) access the recruiting sections of the company website
D) get someone to recommend you for a job
7) A key reason that social networking sites such as Facebook are helpful in conducting a job
search is that ________.
A) recruiters have just about stopped using traditional job-hunting sites
B) employers like to learn a little bit about the goofy side of job candidates
C) some employers recruit directly through these sites
D) you can pick up negative gossip about potential employers
8) A major feature of a job search engine is that it ________.
A) aggregates job listings from many different sources
B) excludes low-paying, difficult jobs
C) includes only high-paying, interesting jobs
D) screens out untrustworthy employers
9) Mike is a commercial landscaping specialist who wants to use the Internet for job hunting.
Which one of the following tactics is the least likely to be successful?
A) Type into the search box on several search engines, “commercial landscaping specialist
positions.”
B) Send a tweet to people he is following and followers saying that he is hungry for work.
C) Post his job résumé on several job boards such as CareerBuilder.
D) Check into tjhe websites of commercial landscaping companies.
10) Misty is searching for a position as a retail store manager. Which of the following might be
relatively effective key words for her to place on her job résumé?
A) Keyboarding, volunteer worker
B) Dollar Store, guitar player
C) Customer satisfaction, diversity skills
11) Barry, a credit specialist, uses the keyword “creative” on his job search. The problem Barry
would most likely face is that ________.
A) few employers would want a creative credit specialist
B) too many job seekers in too many fields use the same keyword
C) the word “creative” is used too infrequently in job searches
D) many prospective employers would think that he is lying
12) With respect to references placed on job résumés, a CareerBuilder survey found that
________.
A) almost 90 percent of managers found the references to be accurate
B) most managers did not bother checking the references
C) almost 90 percent of managers found the references to be inaccurate
D) almost one third of managers reported finding false or misleading references
13) A recommended way to be flexible in a job search is to be open to several types of positions
that might fit your job search.
14) A person-organization fit in job hunting refers to whether or not a prospective employer can
meet your salary expectations.
15) Research with students seeking full-time employment found that having a negative attitude
17) A study mentioned in the human relations text confirms what most job seekers know to be
true: Newspaper classified are almost never used any longer by employers seeking job
18) With all the advances in communication technology, finding a job through a personal contact
now ranks fourth as a method of finding a job.
19) One reason it is helpful to have an online presence is that many employers search for
potential candidates on social networking websites.
20) A potential advantage of job search engines is that they offer the job seeker very wide
exposure to job openings because they aggregate listings from so many sources.
21) If you are serious about your career, including a job search, it would be a good idea for you
to enter your name in a couple of search engines and see what you find.
22) For job seeking purposes, a personal website is likely to be the most effective when you
exaggerate your accomplishments and qualifications, and also display a little narcissism.
23) The general purpose of a cover letter in the job search is to ________.
A) customize your approach to a particular employer
B) demonstrate your written communication skills
C) explain your goals and salary requirements
24) A skill, as listed on a résumé, should indicate a (an) ________.
A) course that you have taken
B) capability you plan to develop
C) activity you can perform now
D) how well you performed in previous jobs
25) In her last interview, Marguerite was asked how she handled various problems in the past.
This type of interview is called a ________ interview.
A) behavioral
B) phone
C) projection
D) communication
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26) Brad wants to make a good impression during his job interview on Skype. Brad is advised to
________.
A) wear a black shirt and black tie
B) surround himself in bright light
C) look directly into the computer screen
D) look directly into the webcam
27) Claudia is searching for a job in the sports management field. Key words she should insert on
her job résumé would include “awesome,” “spectacular,” “creative,” and “lovable.”
28) A customized job résumé for a sales position would emphasize those aspects of the job
seeker’s background that are related to selling, even including being the head of the sales team
for the high-school yearbooks.
29) A major purpose of the cover letter during a job search is to customize the job seeker’s
suitability for a specific job opening.
30) The behavioral interview includes questions about how a candidate dealt with a particular
31) Anderson is being interviewed for a position as a property manager. A good question for him
to ask is “Will I be reimbursed for my travel expenses to and from this interview?”
32) Katrina is passionate about her work as a banquet manager in a hotel. As a result she is likely
to ________.
A) expect perfection from the members of her team
B) study information regularly about new developments in banquet management
C) leave her position in the near future to pursue a career closely related to a hobby
D) use her passion to compensate for any lack of expertise
33) Statistically speaking, a star performer is a worker who ________.
A) performs in the top one percent for three consecutive years
B) performs in the top 20 percent in any given year
C) contributes a disproportionate amount of output
D) places in the top half of performers in his or her company
34) Jeff continually identifies opportunities and acts on them until he brings about change. Jeff
likely has a ________ personality.
A) proactive
B) reactive
C) type B
D) counterproductive
35) Physician assistant Lois wants to project an intelligent appearance. She should therefore
________.
A) slouch when she talks to people
B) look at others while speaking
C) show others that she keeps Google.com open on her smart phone
D) smile frequently when interacting with others
36) Documenting your accomplishments is important because the record could be ________.
A) valuable when employees are being considered for promotion
B) used to verify new learning
C) useful for evaluation of employees
37) When engaging in new learning, it is important to ________.
A) get a certificate for all courses or seminars attended
B) remain open to new viewpoints on your established beliefs
C) let others know of your established beliefs
D) attend the same sessions as your boss
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38) A general guideline about business etiquette is to ________.
A) keep your needs first
B) forget about tradition, and be modern
C) retain your individuality
D) make other people feel comfortable in your presence
39) A key way to develop your personal brand is to ________.
A) get a patent
B) brag about everything you do
C) identify the qualities or characteristics that distinguish you from your coworkers
D) define yourself by your job title or job description
40) Wayne. as loan officer in a bank, is most likely committing a political blunder when he
________.
A) ignores the banks’ dress code
B) uses a bumper sticker indicating his political preference
C) attends a bank picnic wearing a tank top
D) asks for feedback on his performance
41) Current thinking on the subject indicates that the type of talent necessary to project your
career will take many years of hard work to develop.
42) Research suggests that prosocial behavior helps a person’s career in such ways as making
43) Suzanne is a star performer meaning that she contributes a disproportionate amount of
output to her employer.
44) One reason proactive personalities perform better is that they develop the social networks
they need to help them achieve their goals.
45) Nonverbal communication plays an important part of appearing in control, and therefore
46) Adding good communication skills to good technical skills will often help boost a person’s
career because the technical skills will then become more apparent.
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47) The widespread use of electronic devices in organizations has created many new challenges
in practicing good business etiquette.
48) Zach, an engineering technician, wants to build his personal brand. A good way for Zach to
accomplish his goal would be to develop an outstanding reputation.
49) Alivia commits a political blunder when she posts exaggerated praise about her employer’s
50) Because organizations make internal changes so frequently, a recommended way of setting
career goals is to ________.
A) focus on the type of work you would like to do in the future
B) establish goals for the specific positions you would like to occupy in the future
C) set a goal of changing positions every year
D) ask your manager or a human resource specialist to set goals for you
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51) A recommendation for dealing with a subordinate older than you is to ________.
A) point out quickly how your technical knowledge is more current
B) explain that you have a good relationship with your parents
C) show respect for the subordinate’s wisdom and experience
D) show sympathy for the fact that the subordinate may have fatigue problems
52) Alicia has established the long-range goal of becoming an international marketing specialist.
It would be helpful for her to support this long-range goal with an intermediate goal such as
learning another language and culture.
53) Having several mentors is a career-advancement tactic that will often backfire because
54) A good starting point in developing a constructive relationship with a subordinate older than
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55) A recommendation for building a good relationship with a boss younger than you is to point
out on occasion how what the boss wants to do was tried in the past and did not work.
56) One reason that attaining balance in your life will help you advance in your career is that the
57) Laura has a boss younger than she, so Laura should ________.
A) explain the age difference is making her uncomfortable
B) focus on work issues rather than the age difference
C) ask for a transfer whenever it fits the company needs
D) wait eagerly for her boss to fail
58) Gerard is attempting to build his career through networking. A good idea for him to get
started is to ________.
A) focus on high-level, influential contacts
B) purchase a service which will provided an immediate 3,000 Twitter followers
C) be inclusive in terms of inviting a wide range of people into his network
D) invest all his networking time online
59) A study conducted in Germany with over 200 workers showed that networking ________.
A) really does enhance success
B) has some benefits but yields a poor return on investments
C) enhances satisfaction but is not associated with financial success
60) While first building your network, it is best to be inclusive in terms of gathering a wide range
of contacts.