18) Which of the following is acceptable when managing the patient with a behavioral or
psychiatric emergency?
A) Make supportive statements such as, “That must have been very hard for you.”
B) Sit as close to the patient as you can to reassure him that you will not abandon him.
C) Allow family members to confront the patient about his behavior.
D) Go along with the patient’s hallucinations or false beliefs.
Objective: 23.4
19) When dealing with a psychiatric emergency, which one of the following would generally be
inappropriate behavior on your part?
A) Be as hurried as you can. It is extremely important to resolve the call and get the patient to the
hospital as soon as possible.
B) Act in a calm manner, giving the patient time to gain control of his emotions.
C) Let the patient know that you are listening to what he is saying, and explain things to the
patient honestly.
D) Stay alert for sudden changes in behavior.
Objective: 23.4
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