Fundamentals of Human Resource Management, 4e (Dessler)
Chapter 13 Labor Relations and Collective Bargaining
1) With the maintenance of membership arrangement of union security, how long must union
members employed by a firm maintain union membership?
A) until there is a wage increase
B) for the contract period
C) until negotiations end
D) for at least 1 year
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
2) The term “________” describes statutory or constitutional provisions banning the requirement
of union membership as a condition of employment.
A) termination at will
B) right to work
C) open shop
D) free labor
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
3) Right-to-work laws inhibit union formation by ________.
A) outlawing unions in right-to-work states
B) prohibiting any form of union security
C) making union membership a precondition for employment
D) leaving the question of union security up to each company
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
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4) In which human resource activity does a typical labor agreement NOT give the union a role?
A) recruitment
B) selection
C) dismissal
D) appraisals
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
5) Which of the following best describes the AFL-CIO?
A) voluntary federation of national and international labor unions
B) local union for automobile workers in Detroit, Michigan
C) federation of firms that fight unionization in their plants
D) regional branch of the National Labor Relations Board
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
6) Costco most likely has a reputation as being the “anti-Walmart” because the firm ________.
A) provides regular annual training
B) offers generous employee benefits
C) pays above the minimum wage
D) allows closed shop union security
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
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7) Which of the following is most likely a false statement about union membership?
A) Employees prefer nonunion workers, so they pay them higher wages than union workers.
B) In an attempt to organize workers aggressively, seven big unions formed one federation.
C) In some industries, unionization has been linked to improved employee performance.
D) Both blue-collar and white-collar industries have union members.
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
8) According to an Australian research study, employees join unions in response to ________.
A) concerns about worker safety
B) desires for mandatory arbitration
C) perceptions of employer unfairness
D) demands for new technical certification
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
9) Which of the following is NOT one of the three layers of most union structures?
A) local union
B) national union
C) global federation
D) national federation
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
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10) “Right to work” is a term used to describe state statutory or constitutional provisions banning
the requirement of union membership as a condition of employment.
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
11) Right-to-work legislation outlaws unions and union membership in specific states.
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Concept
12) What is the meaning of union security and what are the five types of union security possible?
Explain each type.
AACSB: Application of knowledge
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement.
Skill: Application
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13) Discuss the differences between unions before and after the Great Depression. What laws
significantly affected U.S. unions?
AACSB: Application of knowledge
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement. 13.3: Discuss the nature of the major
federal labor relations laws.
Skill: Synthesis
14) What are the theories regarding why workers unionize? What are some of the activities that
employers and supervisors can and cannot do during unionizing efforts?
AACSB: Reflective thinking
Chapter: 13
LO: 13.1: Briefly describe the U.S. labor movement. 13.4: Describe the process of a union drive
and election.
Skill: Synthesis
15) Which of the following best describes the closed shop form of union security?
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A) A company hires non-union people if they agree to join the union.
B) Union members receive preferential treatment in hiring.
C) Employees who do not belong to the union are required to pay dues.
D) A company can hire only current union members.
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
16) The ________ form of union security means that the company can hire only union members.
A) closed shop
B) union shop
C) agency shop
D) maintenance of membership agreement
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
17) In 1947, which type of union security was outlawed in interstate commerce?
A) closed shop
B) agency shop
C) union shop
D) preferential shop
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
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18) Which type of union security accounts for almost three-fourths of union contracts?
A) preferential shop
B) agency shop
C) closed shop
D) union shop
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
19) The ________ form of union security means that the company can hire non-union people,
but those people must join the union within a prescribed period of time.
A) closed shop
B) union shop
C) agency shop
D) open shop
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
20) The agency shop form of union security means that the ________.
A) company can hire only union members
B) company can hire non-union people if they vow to join the union
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and pay dues
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
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21) The ________ form of union security means that the employees who do not belong to the
union still must pay union dues because the union’s efforts benefit them all.
A) closed shop
B) union shop
C) agency shop
D) open shop
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
22) Which form of union security means that union members have preference in hiring, but the
employer can hire non-union members?
A) closed shop
B) union shop
C) agency shop
D) preferential shop
Chapter: 13
LO: 13.2: Explain how employee engagement may affect unionization.
Skill: Concept
23) Which of the following guaranteed each employee the right to bargain collectively free from
interference, restraint, or coercion?
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) National Labor Relations Board
D) Taft-Hartley Act
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
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24) Which of the following best describes a “yellow-dog” contract?
A) Employers agree to abide by the guidelines of the local labor unions.
B) As a condition of employment, an employee agrees not to join a union.
C) Union members agree to the agency shop form of union security.
D) As a condition of employment, an employee agrees not to picket.
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
25) Which of the following bans certain unfair labor practices and provides for majority rule and
secret ballot elections?
A) Landrum-Griffin Act
B) Norris-LaGuardia Act
C) Wagner Act
D) Taft-Hartley Act
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
26) Which of the following was established by the Wagner Act?
A) National Labor Relations Committee
B) Norris-LaGuardia Group
C) National Labor Relations Board
D) Knights of Labor
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
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27) The National Labor Relations Board was primarily established for the purpose of ________.
A) investigating unfair labor practice charges
B) overseeing the establishment of local unions
C) managing the membership of the AFL-CIO
D) negotiating contracts on behalf of local unions
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
28) Which of the following best describes the purpose of the Wagner Act?
A) guaranteeing each employee the right to bargain collectively free from interference and
coercion
B) making it illegal for a union to refuse to bargain in good faith with the employer
C) allowing secret-ballot elections for determining whether a firm’s employees would unionize
D) banning unions from preventing employees from exercising their guaranteed bargaining rights
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
29) Which of the following was NOT designated an unfair labor practice by the Wagner Act?
A) bribing employees
B) requiring yellow-dog contracts
C) using company spy systems
D) moving businesses to avoid unionization
Chapter: 13
LO: 13.3: Discuss the nature of the major federal labor relations laws.
Skill: Concept
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