51) Which of the following is a true statement regarding ethical behavior in the workplace?
A) Discussions in the workplace about ethics lead to more ethically problematic behavior.
B) Significantly challenging goals that are pursued blindly may increase unethical behavior.
C) Punishing unethical behavior leads to problems with employee morale.
D) Joining an organization does not alter people’s moral compasses.
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
52) Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals
and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in
Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations
ranging from improper Internet usage to stealing company funds. In addition, the firm has been
sued by two former employees for wrongful discharge. As a result, Health-Tech’s top executives
are evaluating the firm’s hiring process, ethics training system, reward system, and disciplinary
system to determine how to promote ethics and fair treatment.
Health-Tech’s HR department has devised a brief ethics test for employees to use when
determining if their actions match Health-Tech’s code of conduct. Which of the following
questions is LEAST likely to be included on the ethics test?
A) What Health-Tech employees will be affected by my actions?
B) Will my actions reflect negatively on the image of Health-Tech?
C) Would I perform this action if I worked for a Health-Tech competitor?
D) Is the action I am about to perform on behalf of Health-Tech a legal one?
AACSB: Reflective thinking
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Critical Thinking
21
53) Which of the following reinforces the need for organizations to provide ethics training to
employees?
A) Sarbanes-Oxley Act
B) Taft-Hartley Act
C) Landrum-Griffin Act
D) Davis-Bacon Act
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
54) What is the most likely reason for more firms providing ethics training to employees?
A) Universities do not require all graduate students to enroll in ethics courses.
B) Federal laws encourage firms to comply with ethics training guidelines.
C) Employees seeking professional certification are tested on ethics.
D) State laws require businesses to have written codes of conduct.
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
22
55) Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals
and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in
Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations
ranging from improper Internet usage to stealing company funds. In addition, the firm has been
sued by two former employees for wrongful discharge. As a result, Health-Tech’s top executives
are evaluating the firm’s hiring process, ethics training system, reward system, and disciplinary
system to determine how to promote ethics and fair treatment.
Which of the following, if true, best supports the argument that Health-Tech should utilize online
ethics program software?
A) The Health-Tech legal department requires the firm to post its ethics code and hiring
procedures on the firm’s website to prevent legal problems.
B) The Health-Tech website provides dismissed employees with outplacement counseling and
job posting links.
C) Health-Tech discusses its code of conduct during employee orientation and also provides new
employees with the firm’s handbook.
D) Health-Tech executives want to quantify the types of ethical issues that are most common at
the firm in order to provide the most relevant training to employees.
AACSB: Reflective thinking
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Critical Thinking
56) How can a firm identify ethical people during the selection process?
A) ask closed-ended interview questions
B) conduct background checks
C) explain promotion policies
D) utilize job evaluations
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
23
57) An ethics audit conducted by a firm would LEAST likely address ________.
A) access to company information
B) employee discrimination
C) selection tools
D) gift giving
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
58) Employees who report unethical corporate behavior are primarily known as ________.
A) whistleblowers
B) consultants
C) tipsters
D) advisers
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
59) Employers found guilty of misconduct frequently receive reduced penalties if they
________.
A) provide orientation to new hires
B) establish whistleblower hotlines
C) implement codes of conduct
D) agree with union demands
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
24
60) According to the text, what is typically included in a firm’s ethics training?
A) summaries of ethics-related legislation and policies
B) methods for creating ethical job evaluations
C) graphs that chart changing ethical issues
D) tools for recognizing ethical dilemmas
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
61) During ethics training, which of the following would most likely emphasize the importance
of ethics to the firm?
A) top management participation
B) role-playing opportunities
C) online ethics software
D) disciplinary policies
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
62) Fair performance appraisals are most likely characterized by ________.
A) 360-feedback
B) clarified standards
C) limited notification
D) subjective assessments
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
25
63) Which of the following has increased the need for employee monitoring in recent years?
A) cell phones
B) GPS software
C) social media
D) productivity software
AACSB: Application of knowledge
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
64) Which of the following would LEAST likely be viewed as an employee privacy violation?
A) publication of private matters
B) disclosure of medical records
C) e-mail surveillance
D) iris scanning
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
65) The standards an individual uses to decide what his or her conduct should be are known as
common law.
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
26
66) The president of University National Bank has his office on the main floor of the bank just
off the lobby, and his door is always open unless he is in a private meeting. This represents a
physical manifestation of the company’s culture.
AACSB: Reflective thinking
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Application
67) Moral disengagement frees people from the guilt they would normally feel after violating
their ethical standards.
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
68) Offering rewards for ethical behavior is a foolproof way to ensure ethical behavior from
employees.
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
27
69) The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a
code of conduct, and it increases penalties for companies convicted of ethics violations if they
have codes of conduct that were not properly enforced.
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
70) Unfortunately, employers have no tools for measuring the ethics of an individual during the
applicant screening process, so employers do not realize they have hired an unethical person
until it is too late.
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Concept
71) What is morality? How does an employee’s morality relate to making ethical decisions in the
workplace?
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Synthesis
28
72) What is an ethics code? What methods do firms use to monitor employees and ensure their
compliance with ethics codes?
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Synthesis
73) What legislation exists to ensure that ethical decisions are made in the workplace? What is
the role of the HR manager in workplace ethics?
AACSB: Analytical Thinking
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Synthesis
29
74) What is organizational culture? How can managers influence the ethical nature of a firm’s
culture?
AACSB: Analytical Thinking
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Synthesis
75) What can you do as an HR manager to ensure that you hire ethical employees?
AACSB: Reflective thinking
Chapter: 12
LO: 12.3: Explain what is meant by ethical behavior.
Skill: Application
76) When an employer informs everyone of the standards for judging performance and the
penalties for failure up front, the employer is enhancing the perceived fairness of the situation via
________.
A) expectation clarity
B) engagement
C) friendliness
D) explanation
AACSB: Reflective thinking
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
30